Obtaining Paper Copies. e-Statement Service Agreement and Disclosure - This e-Statement Service Agreement and Disclosure is also available online on our website at ▇▇▇.▇▇▇▇▇▇.▇▇▇ and can be viewed, downloaded and/or printed using your computer and a printer. You can obtain a paper copy of the e-Statement Service Agreement and Disclosure by printing it yourself. You can also contact us at ▇▇▇-▇▇▇-▇▇▇▇ to request a paper sent by us to you through regular U.S. mail. A fee may be associated with paper statements sent by mail. If you request that a paper copy of this Agreement and Disclosure to be sent to you other than through the regular U.S. mail you may be charged a fee. Online Statements – Online Statements are available to you in viewable, downloadable and printable format using your computer and a printer. At your request we will send you paper copies of your Online Statements; however, if your request takes more than one hour for us to research and complete, we will charge you $30 per hour for each additional hour required by us to complete your request. Refer to our current Schedule of Service Charges and Fees for more information. To receive future Account Statements, Tax Statements and other Notices in paper format, simply notify us to change your Statement Preferences to “U.S. Mail” and thereafter these documents will be sent to you via U.S. mail. A fee may be associated with paper statements sent by mail. ● Paper Checks and Drafts – no later than 30 calendar days after we sent or made available the statement on which the transaction is first reflected. • Electronic Check Conversions (refer to Other Definitions on next page) – no later than 60 calendar days after we sent or made available the statement on which the transaction is first reflected; however, if the transaction was originally processed as a paper check or draft, was returned unpaid, and subsequently re-presented as an electronic check conversion, the period is not later than 30 calendar days after we sent or made available the statement on which the transaction is first reflected. • Substitute Checks (refer to Other Definitions on next page) – no later than 40 calendar days after we sent or made available the statement on which the transaction is first reflected, whichever is later. ● ACH Debit Entries – Personal Ownership Accounts - no later than 60 calendar days after we sent or made available the statement on which the transaction is first reflected; Business Ownership Accounts – no later than one (1) business day following the original date of the transaction. ● ATM, POS and Other Electronic Fund Transfers – no later than 60 calendar days after we sent or made available the statement on which the transaction is first reflected. Our retention of your checks does not alter or waive your responsibility to examine your Online Statements or the time limit for notifying us of any errors. Online Statements will be considered correct for all purposes and we will not be liable for any payment made or charged to your account unless you notify us in writing within the above time limitations. If you fail to receive an Online Statement you agree to notify us within fourteen (14) days of the time you regularly receive a statement.
Appears in 2 contracts
Sources: E Statement Service Agreement, E Statement Service Agreement
Obtaining Paper Copies. e-Statement Service Agreement and Disclosure - This e-Statement Service Agreement and Disclosure is also available online on our website at ▇▇▇.▇▇▇▇▇▇.▇▇▇ and can be viewed, downloaded and/or printed using your computer and a printer. You can obtain a paper copy of the e-Statement Service Agreement and Disclosure by printing it yourself. You can also contact us at ▇▇▇-▇▇▇-▇▇▇▇ to request a paper sent by us to you through regular U.S. mail. A fee may be associated with paper statements sent by mail. If you request that a paper copy of this Agreement and Disclosure to be sent to you other than through the regular U.S. mail you may be charged a fee. Online Statements – Online Statements are available to you in viewable, downloadable and printable format using your computer and a printer. At your request we will send you paper copies of your Online Statements; however, if your request takes more than one hour for us to research and complete, we will charge you $30 25 per hour for each additional hour required by us to complete your request. Refer to our current Schedule of Service Charges and Fees for more information. To receive future Account Statements, Credit Card Statements, Mortgage Statements, Home Equity LOC Statements and Home Equity and ReadyLine Billing Notices, Tax Statements and other Notices in paper format, simply notify us to change your Statement Preferences to “U.S. Mail” and thereafter these documents will be sent to you via U.S. mailmail at no cost. A fee may be associated with Tax Statements: Regardless of whether you select only “Electronic” for Tax Statements, we will send you a paper statements sent by mailcopy via U.S. mail in addition to providing the document to you electronically. ● Failure to discover and/or report errors or unauthorized transactions within the time limitations set forth below will constitute a breach of your duty hereunder and preclude any claims for loss resulting from such failure: • Paper Checks and Drafts – no later than 30 calendar days after we sent or made available the statement on which the transaction is first reflected. • Electronic Check Conversions (refer to the Electronic Check Conversion in the “Other Definitions on next pageDefinitions” section below for more information) – no later than 30 calendar days (60 calendar days on Sole Proprietorship accounts) after we sent or made available the statement on which the transaction is first reflected; however, if the transaction was originally processed as a paper check or draft, was returned unpaid, and subsequently re-presented as an electronic check conversion, the period is not later than 30 calendar days after we sent or made available the statement on which the transaction is first reflected. • Substitute Checks (refer to the Substitute Checks in the “Other Definitions on next pageDefinitions” section below for more information) – no later than 40 calendar days after we sent or made available the statement on which the transaction is first reflected, whichever is later. ● ACH Debit Entries • Electronic Fund Transfers (non-ACH) – Personal Ownership Consumer Accounts and Sole Proprietorship Accounts - no later than 60 calendar days after we sent or made available the statement on which the transaction is first reflected; . For all Other Business Ownership Accounts – - no later than one (1) business day following the original date of the transaction. ● ATM, POS and Other Electronic Fund Transfers – no later than 60 30 calendar days after we sent or made available the statement on which the transaction is first reflected. Our • ACH Debit Entries (Unauthorized ACH Transactions) – Consumer Accounts and Sole Proprietorship Accounts - no later than 60 calendar days from the date that we sent or made available the statement on which the transaction is first reflected. All Other Business Accounts – no later than 2:00 p.m. Pacific Time the business day following the date the ACH item is posted to your account in order for us to return the item in accordance with ACH requirements. Written notification (using our form) is required. Untimely notification or incorrect or incomplete notification to us may result in our inability to complete your request to return the ACH item. If you do not provide written notification and all of the required information within the stated timeframe, we may not be able to return the unauthorized ACH debit and you may need to dispute and recover the funds directly with the originator of the debit. • ATM and Debit Card transactions – no later than 30 calendar days (60 calendar days on Sole Proprietorship accounts) after we sent or made available the statement on which the transaction is first reflected. You agree that our retention of your checks does not alter or waive your responsibility to examine your Online Statements statements or the time limit limits for notifying us of any errors. Online Statements The statement will be considered correct for all purposes and we will not be liable for any payment made or charged to your account unless you notify us in writing within the above time limitations. If you fail to receive an Online Statement a periodic statement, you agree to notify us within fourteen (14) days of the time you regularly receive a statement.
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Sources: Logix Mobile Banking Terms and Conditions Agreement