Onboard Services Clause Samples

The Onboard Services clause defines the range of services and amenities that will be provided to passengers or clients while they are on board a vessel, aircraft, or other transport. This may include details about meals, entertainment, internet access, and customer support available during the journey. By clearly outlining what is included, the clause helps manage passenger expectations and reduces disputes over service levels during transit.
Onboard Services. ● United has right to determine meal/beverage and other product offering service parameters and scheduling for Scheduled Flights. ● United has right to conduct onboard service audits on Scheduled Flights to ensure service standards are being met. ● Contractor shall ensure that all flight attendants providing Regional Airline Services are trained on meal and beverage service procedures, including liquor and duty-free sales and cash handling, and will collect all on-board revenue for food, liquor, duty-free sales and/or any other products for sale. ● With respect to the CRJ Covered Aircraft, Contractor will provide, at Contractor’s cost and expense, (i) the initial galley service ship’s equipment per aircraft to operate, such as food/beverage galley carts , trash carts, and carrier boxes (the “Galley Service Equipment”), and (ii) other galley shipset equipment such as trays, hot jugs, and coffee makers (“Other Equipment”).(it being acknowledged that the CRJ Covered Aircraft was delivered to United with two (2) half meal service carts and two (2) half trash carts and not the configuration for the Galley Service Equipment described above),. In conjunction with this Amendment, the cart configuration for the CRJ Covered Aircraft has changed to three (3) half size food/beverage galley carts, three (3) carrier boxes and one (1) half size trash cart. United shall provide, at United’s cost and expense, the replacement of the Galley Service Equipment, in the newer configuration described in the foregoing sentence as needed; provided that if United shows that such replacement was needed due to damage caused by Contractor’s negligence or willful misconduct, then Contractor, not United, shall pay for the costs of such replacement Upon replacement, if the replacement is at United’s cost and expense, then, without further act by either party, title to the replacement Galley Service Equipment shall vest in United free and clear of any liens attributable to Contractor. Contractor shall provide, at its cost and expense, the replacement of Other Equipment, as needed. ● With respect to the El75 Covered Aircraft, United will provide, at United’s cost and expense, (i) the initial Galley Service Equipment, and (ii) Other Equipment. United shall provide, at United’s cost and expense, the replacement of the Galley Service Equipment and Other Equipment as needed; provided that if United shows that such replacement was needed due to damage caused by Contractor’s negligence or willful...
Onboard Services. ● United has right to determine meal/beverage and other product offering service parameters and scheduling for Scheduled Flights. ● United has right to conduct onboard service audits on Scheduled Flights to ensure service standards are being met. ● Contractor shall ensure that all flight attendants providing Regional Airline Services are trained on meal and beverage service procedures, including liquor and duty-free sales and cash handling, and will collect all on-board revenue for food, liquor, duty-free sales and/or any other products for sale. ● Contractor will provide, at Contractor’s cost and expense, the initial galley service ship’s equipment to operate, such as hot jugs, coffee makers and trash bins, carts, carrier boxes, drawers, inserts and oven racks. Contractor shall provide a sufficient quantity of, but in no case fewer than three (3), sets of required galley ship’s equipment, as well as replacements as needed, to ensure adequate rotation of equipment for catering exchanges. ● With respect to CRJ Covered Aircraft, Contractor shall provide all catering items in accordance with the specifications provided to Contractor by United. With respect to all other Covered Aircraft, United will provide all liveried catering items, including cups, napkins, etc. as well as all products in the Inflight Product Sales Program.
Onboard Services. United has right to determine meal/beverage and other product offering service parameters and scheduling for Scheduled Flights. • United has right to conduct onboard service audits on Scheduled Flights to ensure service standards are being met. • Contractor shall ensure that all flight attendants providing Regional Airline Services are trained on meal and beverage service procedures, including liquor and duty-free sales and cash handling, and will collect all on-board revenue for food, liquor, duty-free sales and/or any other products for sale. • Contractor will provide, at Contractor’s cost and expense, certain initial and replacement galley service ship’s equipment to operate, such as hot jugs, coffee makers and trash bins. • United will provide the initial shipset of United CATLAS model galley carts and associated carrier boxes, drawers and inserts. United will provide all supplemental United CATLAS galley carts, carrier boxes, drawers and inserts as well as replacements sufficient to operate cart exchange operations. All galley carts, carrier boxes, drawers and inserts used for the United inflight services will be maintained by United per United’s maintenance program. • United will provide all liveried catering items, including cups, napkins, etc. as well as all products in the Inflight Product Sales Program.
Onboard Services. Frontier will determine, in its sole discretion, meal/beverage service parameters and scheduling for Scheduled Flights. Frontier has right to conduct onboard service audits on Scheduled Flights to ensure service standards are being met. RAI flight attendants providing Regional Airline Services will be trained on meal and beverage service procedures, including liquor and duty-free sales and cash handling, and will collect all on-board revenue for liquor and duty-free sales. RAI will provide sufficient galley service ship's equipment to operate onboard services, such as hot jugs, coffee makers and trash bins. Frontier will provide all liveried catering items, such as cups and napkins, and all food, liquor and other beverage items.
Onboard Services. Continental has right to determine meal/beverage service parameters and scheduling for Scheduled Flights. Continental has right to conduct onboard service audits on Scheduled Flights to ensure service standards are being met. Contractor flight attendants providing Regional Airline Services will be trained on meal and beverage service procedures, including liquor and duty-free sales and cash handling, and will collect all on-board revenue for liquor and duty-free sales. Contractor will provide sufficient galley service ship's equipment to operate, such as hot jugs, coffee makers and trash bins.
Onboard Services. United has right to determine meal/beverage and other product offering service parameters and scheduling for Scheduled Flights. • United has right to conduct onboard service audits on Scheduled Flights to ensure service standards are being met. • Contractor shall ensure that all flight attendants providing Regional Airline Services are trained on meal and beverage service procedures, including liquor and duty-free sales and financial transaction handling, and will collect all on-board revenue for food, liquor, duty-free sales and/or any other products for sale. • Contractor will provide, at Contractor’s cost and expense, certain initial and replacement galley service ship’s equipment to operate, such as hot jugs, coffee makers and trash bins. Contractor will also provide the initial shipset of galley carts and associated carrier boxes, drawers and inserts. United will provide all supplemental United galley carts, carrier [***]=[CONFIDENTIAL PORTION HAS BEEN OMITTED BECAUSE IT (I) IS NOT MATERIAL AND (II) WOULD BE COMPETITIVELY HARMFUL IF PUBLICLY DISCLOSED] boxes, drawers and inserts as well as replacements sufficient to operate cart exchange operations. All galley carts, carrier boxes, drawers and inserts used for the United inflight services will be maintained by United per United’s maintenance program. • United will provide all liveried catering items, including cups, napkins, etc. as well as all products in the Inflight Product Sales Program.
Onboard Services. Midwest will determine, in its sole discretion, and at its sole cost, meal/beverage service parameters and scheduling for Scheduled Flights. Midwest has right to conduct onboard service audits on Scheduled Flights to ensure service standards are being met. RAI flight attendants providing Regional Airline Services will be trained on meal and beverage service procedures, including liquor, sale of meals on board, duty-free sales and cash handling and operation of Midwest’s cashless credit card devices, and will collect all on-board revenue for liquor and duty-free sales. RAI will provide sufficient galley service ship’s equipment to operate onboard services, such as ovens, coffee makers and trash bins. Midwest will provide all, at its sole expense, liveried catering items, such as cups and napkins, and all food, liquor and other beverage items.
Onboard Services. Mokulele will determine, in its sole discretion, and at its sole cost, meal/beverage service parameters and scheduling for Scheduled Flights. Mokulele has the right to conduct onboard service audits on Scheduled Flights to ensure service standards are being met. Shuttle flight attendants providing Regional Airline Services will be trained on meal and beverage service procedures, including liquor and duty-free sales and cash handling, and will collect all on-board revenue for liquor and duty-free sales. Shuttle will provide sufficient galley service ship’s equipment to operate onboard services, such as ovens, coffee makers and trash bins. Mokulele will provide all, at its sole expense, liveried catering items, such as cups and napkins, and all food, liquor and other beverage items. *Confidential

Related to Onboard Services

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).