Operational Duties. 1.1 Monitor’s and control’s the activities of the Telecommunication Centre that operates on a 24 hour per day, 7 days a week basis. 1.2 Supervises the activities of the staff to ensure compliance with policies, practices and relevant legislation which impact on service. 1.3 Assists with any staff related issues on a daily basis and reports to the Telecommunications Coordinator on the progression towards the resolution of any issues raised. 1.4 Assists with staff rosters, monthly rosters for casual staff and Level 2 rosters. Arranges casual staff for leave cover on a daily basis when required. 1.5 Participates in the recruitment process and provides training and support for staff where required. 1.6 Maintains the paging system with regard to emergency groups and messages. Maintains records on location of hospital pagers as well as managing pagers to and from repairers. 1.7 Participates in regular site system testing e.g. generator testing and PA testing across all North Metropolitan Health Service managed hospital sites. 1.8 Ensures emergency procedures are in place and adhered to by staff within the Telecommunications Centre. 1.9 Maintains knowledge of the electricity standby generation equipment and how it is activated and returned to normal once commercial electricity supplies are restored. 1.10 Actions the handover sheet in respect to the doctor’s rosters on Roster Viewer and updates amendments as required. Ensures completion of doctors leave dates onto the Directory for all North Metropolitan Health Service managed hospital sites. 1.11 Conducts doctors change over including directory, Roster Viewer, paging, daily roster and after hours contact details for medical staff on all North Metropolitan Health Service managed hospital sites 1.12 Liaises with other health professionals and administrative staff as required. 1.13 Undertakes switchboard duties as required.
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Sources: Job Description Form, Job Description