Operator Services and Directory Services Sample Clauses

The "Operator Services and Directory Services" clause defines the obligations and procedures related to providing operator-assisted calling and directory assistance services. Typically, this clause outlines which party is responsible for offering access to operator services, such as collect or person-to-person calls, and directory services, like telephone number lookups. It may specify technical standards, service levels, or cost responsibilities for these services. The core function of this clause is to ensure that end users have reliable access to essential telecommunication support services, thereby maintaining service quality and regulatory compliance.
Operator Services and Directory Services. 8.1 Ameritech shall provide requesting carrier access to Ameritech's Operator Service and Directory Assistance facilities where technically feasible. 8.2 Ameritech shall provide unbundled Operator Services (“OS”) and Directory Assistance (“DA”) to requesting carrier in conjunction with Telephone Exchange Service provided to requesting carreir as a purchaser of Resale Services and as an Unbundled Local Switching Network Element or directly as a separate Network Element. A list identifying the NPA/Exchange areas of Ameritech Directory Assistance, and dependent Information Call Completion services will be provided to reqeusting carrier and will be updated as such DA services are provided in additional NPA/Exchange Areas. 8.3 Requesting Carrier will obtain any required custom routing and obtain or provide the necessary direct trunking and termination facilities to the mutually agreed upon meet point with Ameritech facilities for access to unbundled OS and DA services. Requesting carrier is responsible for delivering its OS and DA traffic to Ameritech’s operator service switch. Specifically, requesting carrier shall deliver its traffic direct from the End Office to the operator service switch location, and there can be no Tandem Switching for OS. The operator service location to which requesting carrier will deliver its OS or DA traffic will be determined by Ameritech based on the existing capacity of its service centers. Ameritech will, if technically feasible, enable requesting carrier to deliver its OS or DA traffic to the operator service switch most closely located to the requesting carrier’s NPA/exchange originating the call. 8.4 Ameritech will provide and maintain the equipment at its OS and DA centers necessary to perform the services under this Agreement, with the goal of ensuring that the OS and DA service meets current industry standards. 8.5 Ameritech will provide OS and DA in accordance with its then current internal operating procedures and/or standards. 8.6 Ameritech will maintain a quality of service that will satisfy the standards, if any, established by the Commission having jurisdiction over the provision of such service. Requesting Carrier has the right, once annually, to visit each Ameritech owned or subcontracted office upon reasonable notice to Ameritech or with greater frequency by mutual consent of the Parties. Upon request, Ameritech will provide monthly system results regarding speed of answer, average work time and, for DA only, aban...
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Operator Services and Directory Services. Operator Services. Operator Services consist of the following services.
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Operator Services and Directory Services. Ameritech shall provide Requesting Carrier access to Ameritech's Operator Service and Directory Assistance facilities where technically feasible.
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Operator Services and Directory Services. Ameritech shall provide Focal access to Ameritech's Operator Service and Directory Assistance facilities where technically feasible.
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Operator Services and Directory Services. Ameritech shall provide QST access to Ameritech’s Operator Service and Directory Assistance facilities where technically feasible.
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Operator Services and Directory Services. Ameritech shall provide 21/st/ Century access to Ameritech's Operator Service and Directory Assistance facilities where technically feasible.
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Related to Operator Services and Directory Services

  • Routing for Operator Services and Directory Assistance Traffic For a Verizon Telecommunications Service dial tone line purchased by VarTec for resale pursuant to the Resale Attachment, upon request by VarTec, Verizon will establish an arrangement that will permit VarTec to route the VarTec Customer’s calls for operator and directory assistance services to a provider of operator and directory assistance services selected by VarTec. Verizon will provide this routing arrangement in accordance with, but only to the extent required by, Applicable Law. Verizon will provide this routing arrangement pursuant to an appropriate written request submitted by VarTec and a mutually agreed-upon schedule. This routing arrangement will be implemented at VarTec's expense, with charges determined on an individual case basis. In addition to charges for initially establishing the routing arrangement, VarTec will be responsible for ongoing monthly and/or usage charges for the routing arrangement. VarTec shall arrange, at its own expense, the trunking and other facilities required to transport traffic to VarTec’s selected provider of operator and directory assistance services.

  • Operator Services Operator Services consist of the following services. (a) Calling card - the Customer dials 0+ or 0 - and provides operator with calling card number for billing purposes. (b) Collect - the Customer dials 0+ or 0 - and asks the operator to bill the call to the called number, provided such billing is accepted by the called number. (c) Third number billed - the Customer dials 0+ or 0- and asks the operator to bill the call to a different number than the calling or called number. (d) Operator assistance - providing local and intraLATA operator assistance for the purposes of: (1) assisting Customers requesting help in completing calls or requesting information on how to place calls; (2) handling emergency calls; (3) handling person-to-person calls. (e) Operator Transfer Service (“OTS”) - calls in which the Customer dials “0”, is connected to an SBC ILLINOIS operator and then requests call routing to an IXC subscribing to OTS. The operator will key the IXC’s digit carrier identification code to route the Customer to the requested IXC’s point of termination. (f) BLV - Service in which operator verifies a busy condition on a line. (g) BLVI - service in which operator, after verifying a busy line, interrupts the call in progress.

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  • Hosting Services NCR Voyix shall furnish facilities, equipment, computer programs and services, as specified from time to time by NCR Voyix, that NCR Voyix deems necessary for operation and maintenance of the System (collectively, the “Hosting Services”).