Oral Procedure. An employee with a grievance shall discuss the matter with the Chief of Security and/or building principal within three (3) days from the time of the occurrence of the events giving rise to the grievance or within three (3) days from the time that the employee involved first knew or could have known if the facts giving rise to the complaint in situations where it was impossible for the employee involved to have known at the time of the actual occurrence of the events giving rise to the complaint. If requested by the employee, a ▇▇▇▇▇▇▇ may be present. The Chief of Security or the building principal shall endeavor to give the employee concerned an oral answer to the grievance within two (2) days of the discussion. Every effort shall be made to setting the grievance in this matter.
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Sources: Collective Bargaining Agreement, Collective Bargaining Agreement