Ordering the Services. 2.1 If the Customer requires any of the Services, it will submit a Service Request to xoserve in accordance with the provisions of the relevant Service Schedule setting out details of the Services which it requires. 2.2 No Service Request submitted by the Customer is binding upon xoserve until xoserve issues to the Customer an acceptance of the Service Request by means of a Service Request Acceptance. 2.3 These Conditions supersede and replace all other terms and conditions previously notified to the Customer in connection with the provision of the Services in respect of the period prior to the date on which the Framework Contract became effective. Further words to be added to expressly cover rights accrued under previous arrangements, such that existing rights are not impacted by the new contract. 2.4 Except as otherwise provided in these Conditions, all other terms, conditions and/or warranties are excluded from the Contract unless expressly accepted in writing by xoserve. 2.5 In submitting a Service Request, the Customer warrants that it is entitled to request and receive the provision of the relevant Services by xoserve. If at any time during the performance of the Services the Customer ceases to be so entitled, the Customer shall promptly inform xoserve in writing and xoserve may then: 2.5.1 terminate the relevant Service Request; and/or 2.5.2 (where the Customer is no longer entitled to request any of the Services from xoserve) terminate the Contract with immediate effect and the consequences of termination as set out in Clause 10 shall apply.
Appears in 1 contract
Sources: Framework Contract
Ordering the Services. 2.1 If the Customer requires any of the Services, it will submit a Service Request to xoserve in accordance with the provisions of the relevant Service Schedule setting out details of the Services which it requires.
2.2 No Service Request submitted by the Customer is binding upon xoserve until xoserve issues to the Customer an acceptance of the Service Request by means of a Service Request Acceptance.
2.3 These Conditions supersede and replace all other terms and conditions previously notified to the Customer in connection with the provision of the Services in respect of the period prior to the date on which the Framework Contract became effective. Further words to be added to expressly cover rights accrued under previous arrangements, such that existing rights are not impacted by the new contract.
2.4 Except as otherwise provided in these Conditions, all other terms, conditions and/or warranties are excluded from the Contract unless expressly accepted in writing by xoserve.
2.5 In submitting a Service Request, the Customer warrants that it is entitled to request and receive the provision of the relevant Services by xoserve. If at any time during the performance of the Services the Customer ceases to be so entitled, the Customer shall promptly inform xoserve in writing and xoserve may then:
2.5.1 terminate the relevant Service Request; and/or
2.5.2 (where the Customer is no longer entitled to request any of the Services from xoserve) terminate the Contract with immediate effect and the consequences of termination as set out in Clause 10 shall apply.
Appears in 1 contract
Sources: Framework Contract