Common use of Our obligations in handling complaints Clause in Contracts

Our obligations in handling complaints. If you make a complaint, we must respond to your complaint within the required timeframes set out in our standard complaints and dispute resolution procedures and inform you: (a) of the outcome of your complaint and the reasons for our decision; and (b) that if you are not satisfied with our response, you have a right to refer the complaint to the Energy and Water Ombudsman ▇▇▇▇▇▇▇▇.

Our obligations in handling complaints. If you make a complaint, we must respond to your complaint within the required timeframes set out in our standard complaints and dispute resolution procedures and inform you: (a) of the outcome of your complaint and the reasons for our decision; and (b) that if you are not satisfied with our response, you have a right to refer the complaint to the Energy and Water Ombudsman ▇▇▇▇▇▇▇▇of Victoria.

Our obligations in handling complaints. If you make a complaint, we must respond to your complaint within the required timeframes set out in our standard complaints and dispute resolution procedures and inform you: (a) of the outcome of your complaint and the reasons for our decision; and (b) that if you are not satisfied with our response, you have a right to refer the complaint to the Energy and & Water Ombudsman ▇▇▇▇▇▇▇▇(Victoria).

Our obligations in handling complaints. If you make a complaint, we must respond to your complaint within the required timeframes set out in our standard complaints and dispute resolution procedures and inform you: (a) of the outcome of your complaint and the reasons for our decision; and (b) that if you are not satisfied with our response, you have a right to refer the complaint to the Energy and Water Ombudsman ▇▇▇▇▇▇▇▇(Victoria).

Our obligations in handling complaints. If you make a complaint, we must respond to your complaint within the required timeframes set out in our standard complaints and dispute resolution procedures and inform you: (a) of the outcome of your complaint and the reasons for our decision; and (b) that if you are not satisfied with our response, you have a right to refer the complaint to the Energy and Water Ombudsman of New South Wales (▇▇▇▇.▇▇▇▇.▇▇▇.▇▇).

Our obligations in handling complaints. If you make a complaint, we must respond to your complaint within the required timeframes set out in our standard complaints and dispute resolution procedures and inform you: (a) of the outcome of your complaint and the reasons for our decision; and (b) that if you are not satisfied with our response, you have a right to refer the complaint to the Energy and Water Ombudsman of South Australia (▇▇▇.▇▇▇▇▇.▇▇▇.▇▇).

Our obligations in handling complaints. If you make a complaint, we must respond to your complaint within the required timeframes set out in our standard complaints and dispute resolution procedures and inform you: (a) of the outcome of your complaint and the reasons for our decision; and (b) that if you are not satisfied with our response, you have a right to refer the complaint to the Energy and Water Ombudsman ▇▇▇▇▇▇▇▇Queensland.

Our obligations in handling complaints. If you make a complaint, we must respond to your complaint within the required timeframes set out in our standard complaints and dispute resolution procedures and inform you: (a) of the outcome of your complaint and the reasons for our decision; and (b) that if you are not satisfied with our response, you have a right to refer the complaint to [the Energy and Water Ombudsman ▇▇▇▇▇▇▇▇Queensland].

Our obligations in handling complaints. If you make a complaint, we must respond to your complaint within the required timeframes set out in our standard complaints and dispute resolution procedures and inform you: (a) of the outcome of your complaint and the reasons for our decision; and (b) that if you are not satisfied with our response, you have a right to refer the complaint to the Energy and & Water Ombudsman ▇▇▇▇▇▇▇▇.Ombudsmen NSW

Our obligations in handling complaints. If you make a complaint, we must respond to your complaint within the required timeframes set out in our standard complaints and dispute resolution procedures and inform you: (a) of the outcome of your complaint and the reasons for our decision; and (b) that if you are not satisfied with our response, you have a right to refer the complaint to the Energy and Water Ombudsman ▇▇▇▇▇▇▇▇Queensland.

Our obligations in handling complaints. If you make a complaint, we must will respond to your complaint within the required timeframes set out in our standard complaints and dispute resolution procedures and inform you: (a) of Of the outcome of your complaint and the reasons for our decision; and (b) that if That is you are not satisfied with our response, you have a right to refer the complaint to the Energy and Water Ombudsman ▇▇▇▇▇▇▇▇NSW, QLD or SA depending on your state.

Our obligations in handling complaints. If you make a complaint, we must respond to your complaint within the required timeframes set out in our standard complaints and dispute resolution procedures and inform you: (a) a. of the outcome of your complaint and the reasons for our decision; and (b) b. that if you are not satisfied with our response, you have a right to refer the complaint to the Energy and Water Ombudsman ▇▇▇▇▇▇▇▇▇ (EWOV).

Our obligations in handling complaints. If you make a complaint, we must respond to your complaint within the required timeframes set out in our standard complaints and dispute resolution procedures and inform you: (a) of the outcome of your complaint and the reasons for our decision; and (b) that if you are not satisfied with our response, you have a right to refer the complaint to the Energy and Water Ombudsman of Queensland (▇▇▇▇.▇▇▇▇.▇▇▇.▇▇).

Our obligations in handling complaints. If you make a complaint, we must respond to your complaint within the required timeframes set out in our standard complaints and dispute resolution procedures and inform you: (a) of the outcome of your complaint and the reasons for our decision; and (b) that if you are not satisfied with our response, you have a right to refer the complaint to the Energy and Water Ombudsman ▇▇▇▇▇▇▇▇of NSW.

Our obligations in handling complaints. If you make a complaint, we must respond to your complaint within the required timeframes set out in our standard complaints and dispute resolution procedures and inform you: (a) of the outcome of your complaint and the reasons for our decision; and (b) that if you are not satisfied with our response, you have a right to refer the complaint to the Energy and Water Ombudsman ▇▇▇▇▇▇▇▇in your state.

Our obligations in handling complaints. If you make a complaint, we must respond to your complaint within the required timeframes set out in our standard complaints and dispute resolution procedures and inform you: (a) of the outcome of your complaint and the reasons for our decision; and (b) that if you are not satisfied with our response, you have a right to refer the complaint to the ACT Civil and Administrative Tribunal (Energy and Water Ombudsman ▇▇▇▇▇▇▇▇Water).