Common use of Packet Loss Clause in Contracts

Packet Loss. If the Packet Loss target is not achieved in a given calendar month, Customer shall be entitled to the remedies set forth in the table below, which must be claimed as described in this SLA. Customer credits for average monthly Packet Loss are calculated on an individual circuit basis, and the amount of any credit is based on the portion of MRC allocable to the affected circuit. Target Maximum Packet Loss Actual Packet Loss (lower end – upper end) Customer Credit as % of MRC for the applicable Circuit ≤ 0.1% Packet Loss 0% - 0.1% Target Met

Packet Loss. If the Packet Loss target is not achieved in a given calendar month, Customer shall be entitled to the remedies set forth in the table below, which must be claimed as described in i n this SLA. Customer credits for average monthly Packet Loss are calculated on an individual circuit basis, and the amount of any credit is based on the portion of MRC allocable to the affected circuit. Target Maximum Packet Loss Actual Packet Loss (lower end – upper end) Customer Credit as % of MRC for the applicable Circuit ≤ 0.1% Packet Loss 0% - 0.1% Target Met

Packet Loss. If the Packet Loss target is not achieved in a given calendar month, Customer shall be entitled to the remedies set forth in the table below, which must be claimed as described in this SLA. Customer credits for average monthly Packet Loss are calculated on an individual circuit basis, and the amount of any credit is based on the portion of MRC allocable to the affected circuit. Target Maximum Packet Loss Actual Packet Loss (lower end – upper end) Customer Credit as % of MRC for the applicable Circuit ≤ 0.10.05% Packet Loss 0% - 0.10.05% Target Met