Common use of Partial Service Interruption Component Percent of Rebate Clause in Contracts

Partial Service Interruption Component Percent of Rebate. The weighting of the disruption for the individual components which are evaluated within the Partial System Disruption are as follows: Web Booking [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] Call Center Booking API Booking SkyPort Login or Check-in CRS/GDS/ARS, Code-share or Interline Booking (calculated as [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT]per link, for up to [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT]) A SkyPay outage will be considered a Partial Service Interruptions to the booking channels of Web Booking, Call Center Booking, and API Booking. A SkyPay outage is defined as a complete availability outage of SkyPay due to: § NAVITAIRE controlled primary circuit network line being down; § NAVITAIRE controlled server or router being down; or § System Error which causes SkyPay to be completely unavailable. Service credits will not exceed [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] of the [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] amount listed in Sections 8.9.3 (a) or (b) above. For the avoidance of doubt, a single event will not be considered both an Interrupted Service and a Partial System Interruption for purposes of this Agreement. Further, a single event cannot be considered an Interrupted Service under both Hosted Reservation Services, as defined in this Exhibit A and Hosted Web Services, as defined in Exhibit F.