Common use of Participant Management Clause in Contracts

Participant Management. The GRANTEE will be responsible for all aspects of EIH & BHC participant management from initial coordination during COVID-19 EMERGENCY phase to the BHC phase. Among other responsibilities, the GRANTEE will be responsible for developing processes and managing the following in accordance with the Operations and Services Plan: • Coordinating prospective participant referrals • Intake Process (e.g. eligibility verification and application review) • EIH & BHC enrollment, participant interviews, orientations, and move-in procedures • Participant Program Fee Calculation (if applicable during BHC phase) • Day-to Day EIH participant oversight • Program administration • Resident Recertification • Complaints, Terminations, and appeals Deliverable #3 On a semi-annual basis, GRANTEE will generate a report using Homeless Management Information System (HMIS) with all EIH & BHC program participants that exited to permanent housing during the prior half year to illustrate the number and/or percentage of participants that remain housed for a period of at least 6 months after exiting EIH. The report will include the participant, housing status, and length of time housed. These reports will be provided to the CITY. Deliverable #4 In BHC phase, GRANTEE will develop an applicant tracking tool to capture pending applications, the current number of participants, move-outs, and closed applications. Additional information to include the number of applications received, status of the application, reasons for denials of applications (for applications deemed not appropriate) will be provided twice a month to CITY.

Participant Management. The GRANTEE will be responsible for all aspects of EIH & BHC participant management from initial coordination during COVID-19 EMERGENCY phase to the BHC phase. Among other responsibilities, the GRANTEE will be responsible for developing processes and managing the following in accordance with the Operations and Services Plan: • Coordinating prospective participant referrals • Intake Process (e.g. eligibility verification and application review) • EIH & BHC enrollment, participant interviews, orientations, and move-in procedures • Participant Program Fee Calculation (if applicable during BHC phase) • Day-to Day EIH participant oversight • Program administration • Resident Recertification • Complaints, Terminations, and appeals Deliverable #3 On a semi-annual basis, GRANTEE will generate a report using Homeless Management Information System (HMIS) with all EIH & BHC program participants that exited to permanent housing during the prior half year to illustrate the number and/or percentage of participants that remain housed for a period of at least 6 months after exiting EIHEIH or BHC (as applicable). The report will include the participant, housing statusstatus and referrals, income, and length of time housed. These reports will be provided to the CITY. Deliverable #4 8 In BHC phase, GRANTEE will develop implement an applicant tracking tool to capture pending applications, the current number of participants, move-outs, and closed applications. Additional information to include the number of applications received, status of the application, reasons for denials of applications (for applications deemed not appropriate) will be provided twice a month to CITY.