Common use of Payment and Invoicing Clause in Contracts

Payment and Invoicing. 3.1 In consideration of the Services performed pursuant to this Agreement the Supplier shall submit to Novartis a detailed invoice for the fee payable as specified in the PO. Any applicable value added tax shall be shown separately. The Supplier shall be responsible for ensuring that all invoicing occurs in a prompt and timely manner as agreed to between the Parties. Unless otherwise agreed by the parties in writing, Novartis shall pay the agreed price within the agreed payment term stated on PO. 3.2 Payment will be made upon receipt of the invoice (s) by Novartis in accordance with the Contract or Purchase Order. After completing the Services, invoice (s) can either be sent in original hard copy to company’s headquarters indicated below or mailed to ▇▇.▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ stating “NVS Kenya Limited – Ref: PO No. 41xxxxxxxx” in the subject field. The correct entity must be addressed on the invoice as stated below: Britam Towers, 27th Floor, along Hospital Road, Upper Hill, P.O. Box 46057-00100 GPO 00100 Nairobi Kenya Each invoice must be accompanied by all original expense receipts or other proof of payment for which reimbursement is requested. If any of requirements are not stated on invoice, Novartis will return invoice to the Service Provider and will not proceed with payment. Invoice will be returned in case of below scenarios:  Invoice image is not clear  Bill to address is incomplete/ incorrect  Service Provider address not stated  Service Provider bank details not stated (if applicable)  Invoice date not mentioned  Invoice amount\total not mentioned  PO number not mentioned/Incorrect PO number mentioned  Not a valid invoice (proforma invoice/Statement/documents which are not claimed as invoice or credit note)  The contact person at Novartis or any other person designated by Novartis not mentioned on the invoice  PO currency is not same as invoice currency  Invoice that does not indicate the currency  Invoice that does not comply to the tax regulation requirements (e.g. VAT number of the Service Provider, VAT rate, VAT amount etc., Net amount, Gross amount etc.)  Detailed description and breakdown of the Services and the date (s) of completion of the Services not indicated on the invoice

Payment and Invoicing. 3.1 In consideration of the Services performed pursuant to this Agreement the Supplier shall submit to Novartis a detailed invoice for the fee payable as specified in the PO. Any applicable value added tax shall be shown separately. The Supplier shall be responsible for ensuring that all invoicing occurs in a prompt and timely manner as agreed to between the Parties. Unless otherwise agreed by the parties in writing, Novartis shall pay the agreed price within the agreed all undisputed invoices as per any other payment term stated on POagreed in writing. 3.2 Payment will be made upon receipt of the invoice (s) by Novartis in accordance with the Contract or Purchase Order. After completing the Services, invoice (s) can either be sent in original hard copy to company’s headquarters indicated below or mailed to ▇▇.▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ stating “NVS Kenya Limited Novartis Pharma Services Qatar – Ref: PO No. 41xxxxxxxx” in the subject field. The correct entity must be addressed on the invoice as stated below: Britam TowersStreet 850, 27th FloorZone 60, along Hospital RoadBuilding No. 20 Al Jazi Tower E Wing Doha, Upper Hill, P.O. Box 46057-00100 GPO 00100 Nairobi Kenya Qatar Each invoice must be accompanied by all original expense receipts or other proof of payment for which reimbursement is requested. If any of requirements are not stated on invoice, Novartis will return invoice to the Service Provider and will not proceed with payment. Invoice will be returned in case of below scenarios:  Invoice image is not clear  Bill to address is incomplete/ incorrect  Service Provider address not stated  Service Provider bank details not stated (if applicable)  Invoice date not mentioned  Invoice amount\total not mentioned  PO number not mentioned/Incorrect PO number mentioned  Not a valid invoice (proforma invoice/Statement/documents which are not claimed as invoice or credit note)  The contact person at Novartis or any other person designated by Novartis not mentioned on the invoice  PO currency is not same as invoice currency  Invoice that does not indicate the currency  Invoice that does not comply to the tax regulation requirements (e.g. VAT number of the Service Provider, VAT rate, VAT amount etc., Net amount, Gross amount etc.)  Detailed description and breakdown of the Services and the date (s) of completion of the Services not indicated on the invoice

Payment and Invoicing. 3.1 In consideration of the Services performed pursuant to this Agreement the Supplier shall submit to Novartis a detailed invoice for the fee payable as specified in the PO. Any applicable value added tax shall be shown separately. The Supplier shall be responsible for ensuring that all invoicing occurs in a prompt and timely manner as agreed to between the Parties. Unless otherwise agreed by the parties in writing, Novartis shall pay the agreed price within the agreed all undisputed invoices as per any other payment term stated on POagreed in writing. 3.2 Payment will be made upon receipt of the invoice (s) by Novartis in accordance with the Contract or Purchase Order. After completing the Services, invoice (s) can either be sent in original hard copy to company’s headquarters indicated below or mailed to ▇▇.▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ stating “NVS Kenya Limited Novartis Senegal SASU – Ref: PO No. 41xxxxxxxx” in the subject field. The correct entity must be addressed on the invoice as stated belowbelow : Britam Towers, 27th Floor, along Hospital Road, Upper Hill, P.O. Box 46057-00100 GPO 00100 Nairobi Kenya Each invoice must be accompanied by all original expense receipts or other proof of payment for which reimbursement is requested. If any of requirements are not stated on invoice, Novartis will return invoice to the Service Provider and will not proceed with payment. Invoice will be returned in case of below scenarios:  Invoice image is not clear  Bill to address is incomplete/ incorrect  Service Provider address not stated  Service Provider bank details not stated (if applicable)  Invoice date not mentioned  Invoice amount\total not mentioned  PO number not mentioned/Incorrect PO number mentioned  Not a valid invoice (proforma invoice/Statement/documents which are not claimed as invoice or credit note)  The contact person at Novartis or any other person designated by Novartis not mentioned on the invoice  PO currency is not same as invoice currency  Invoice that does not indicate the currency  Invoice that does not comply to the tax regulation requirements (e.g. VAT number of the Service Provider, VAT rate, VAT amount etc., Net amount, Gross amount etc.)  Detailed description and breakdown of the Services and the date (s) of completion of the Services not indicated on the invoice

Payment and Invoicing. 3.1 In consideration of the Services performed pursuant to this Agreement the Supplier shall submit to Novartis a detailed invoice for the fee payable as specified in the PO. Any applicable value added tax shall be shown separately. The Supplier shall be responsible for ensuring that all invoicing occurs in a prompt and timely manner as agreed to between the Parties. Unless otherwise agreed by the parties in writing, Novartis shall pay the agreed price within the agreed all undisputed invoices as per any other payment term stated on POagreed in writing. 3.2 Payment will be made upon receipt of the invoice (s) by Novartis in accordance with the Contract or Purchase Order. After completing the Services, invoice (s) can either be sent in original hard copy to company’s headquarters indicated below or mailed to ▇▇.▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ stating “NVS Kenya Limited Novartis Cote d’Ivoire S.A.S.U – Ref: PO No. 41xxxxxxxx” in the subject field. The correct entity must be addressed on the invoice as stated below: Britam TowersCocody II Plateaux, 27th Floor, along Hospital Road, Upper Hill, P.O. Box 46057-00100 GPO 00100 Nairobi Kenya Vallons 08 BP 19 Abidjan Cote d'Ivoire Each invoice must be accompanied by all original expense receipts or other proof of payment for which reimbursement is requested. If any of requirements are not stated on invoice, Novartis will return invoice to the Service Provider and will not proceed with payment. Invoice will be returned in case of below scenarios:  Invoice image is not clear  Bill to address is incomplete/ incorrect  Service Provider address not stated  Service Provider bank details not stated (if applicable)  Invoice date not mentioned  Invoice amount\total not mentioned  PO number not mentioned/Incorrect PO number mentioned  Not a valid invoice (proforma invoice/Statement/documents which are not claimed as invoice or credit note)  The contact person at Novartis or any other person designated by Novartis not mentioned on the invoice  PO currency is not same as invoice currency  Invoice that does not indicate the currency  Invoice that does not comply to the tax regulation requirements (e.g. VAT number of the Service Provider, VAT rate, VAT amount etc., Net amount, Gross amount etc.)  Detailed description and breakdown of the Services and the date (s) of completion of the Services not indicated on the invoice 3.3 All fees and costs shall be shown exclusive of value added tax but shall be inclusive of other costs such as administration costs. Increases to the fees and costs shall only occur if mutually agreed in writing by both Parties. No quotation, proposal or offer shall be considered to be accepted by Novartis until it is accompanied by an official and duly executed Novartis Purchase Order which bears an official Novartis purchase order number, except in cases where additional or variant services are required and such services relate to an official and executed Novartis Purchase Order. 3.4 No out of pocket expenses incurred by Supplier or Supplier’s employees in performing the Services shall be reimbursed by Novartis unless this has been specifically agreed upon. Where reimbursement is agreed, such out of pocket expenses must be reasonable and validly incurred by the Supplier’s employees in performing the Services and vouched for by receipts or other evidence of actual payment. Novartis shall not in any event be obliged to reimburse expenses, which are more than the limits specifically agreed upon. All such expenses shall be as charged to the Supplier and should be detailed on the invoice referred to in Clause 3.1 above.

Payment and Invoicing. 3.1 In consideration of the Services performed pursuant to this Agreement the Supplier shall submit to Novartis a detailed invoice for the fee payable as specified in the PO. Any applicable value added tax shall be shown separately. The Supplier shall be responsible for ensuring that all invoicing occurs in a prompt and timely manner as agreed to between the Parties. Unless otherwise agreed by the parties in writing, Novartis shall pay the agreed price within the agreed all undisputed invoices as per any other payment term stated on POagreed in writing. 3.2 Payment will be made upon receipt of the invoice (s) by Novartis in accordance with the Contract or Purchase Order. After completing the Services, invoice (s) can either be sent in original hard copy to company’s headquarters indicated below or mailed to ▇▇.▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ stating “NVS Kenya Novartis Ghana Limited – Ref: PO No. 41xxxxxxxx” in the subject field. The correct entity must be addressed on the invoice as stated below: Britam Towers, 27th Floor, along Hospital Road, Upper Hill, P.O. Box 46057-00100 GPO 00100 Nairobi Kenya Ringway Estates Anysia Building No 17 Osu Accra Ghana Each invoice must be accompanied by all original expense receipts or other proof of payment for which reimbursement is requested. If any of requirements are not stated on invoice, Novartis will return invoice to the Service Provider and will not proceed with payment. Invoice will be returned in case of below scenarios:  • Invoice image is not clear  • Bill to address is incomplete/ incorrect  • Service Provider address not stated  • Service Provider bank details not stated (if applicable)  • Invoice date not mentioned  • Invoice amount\total not mentioned  • PO number not mentioned/Incorrect PO number mentioned  • Not a valid invoice (proforma invoice/Statement/documents which are not claimed as invoice or credit note)  • The contact person at Novartis or any other person designated by Novartis not mentioned on the invoice  • PO currency is not same as invoice currency  • Invoice that does not indicate the currency  • Invoice that does not comply to the tax regulation requirements (e.g. VAT number of the Service Provider, VAT rate, VAT amount etc., Net amount, Gross amount etc.)  • Detailed description and breakdown of the Services and the date (s) of completion of the Services not indicated on the invoice

Payment and Invoicing. 3.1 In consideration of the Services performed pursuant to this Agreement the Supplier shall submit to Novartis a detailed invoice for the fee payable as specified in the PO. Any applicable value added tax shall be shown separately. The Supplier shall be responsible for ensuring that all invoicing occurs in a prompt and timely manner as agreed to between the Parties. Unless otherwise agreed by the parties in writing, Novartis shall pay the agreed price within the agreed all undisputed invoices as per any other payment term stated on POagreed in writing. 3.2 Payment will be made upon receipt of the invoice (s) by Novartis in accordance with the Contract or Purchase Order. After completing the Services, invoice (s) can either be sent in original hard copy to company’s headquarters indicated below or mailed to ▇▇.▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ stating “NVS Kenya Limited Novartis Pharma Services Saudi Arabia – Ref: PO No. 41xxxxxxxx” in the subject field. The correct entity must be addressed on the invoice as stated below: Britam TowersP.O Box 16032 11464 Riyadh Saudi Arabia Tamkeen Tower, 27th FloorFloors ▇▇, along Hospital Road▇▇, Upper Hill, P.O. Box 46057-00100 GPO 00100 Nairobi Kenya ▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇ Al Yasmin District SA - Riyadh 11425 Each invoice must be accompanied by all original expense receipts or other proof of payment for which reimbursement is requested. If any of requirements are not stated on invoice, Novartis will return invoice to the Service Provider and will not proceed with payment. Invoice will be returned in case of below scenarios:  Invoice image is not clear  Bill to address is incomplete/ incorrect  Service Provider address not stated  Service Provider bank details not stated (if applicable)  Invoice date not mentioned  Invoice amount\total not mentioned  PO number not mentioned/Incorrect PO number mentioned  Not a valid invoice (proforma invoice/Statement/documents which are not claimed as invoice or credit note)  The contact person at Novartis or any other person designated by Novartis not mentioned on the invoice  PO currency is not same as invoice currency  Invoice that does not indicate the currency  Invoice that does not comply to the tax regulation requirements (e.g. VAT number of the Service Provider, VAT rate, VAT amount etc., Net amount, Gross amount etc.)  Detailed description and breakdown of the Services and the date (s) of completion of the Services not indicated on the invoice

Payment and Invoicing. 3.1 In consideration of the Services performed pursuant to this Agreement the Supplier shall submit to Novartis a detailed invoice for the fee payable as specified in the PO. Any applicable value added tax shall be shown separately. The Supplier shall be responsible for ensuring that all invoicing occurs in a prompt and timely manner as agreed to between the Parties. Unless otherwise agreed by the parties in writing, Novartis shall pay the agreed price within the agreed payment term stated on PO. 3.2 Payment will be made upon receipt of the invoice (s) by Novartis in accordance with the Contract or Purchase Order. After completing the Services, invoice (s) can either be sent in original hard copy to company’s headquarters indicated below or mailed to ▇▇.▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ stating “NVS Kenya Limited Novartis Pharma Services Ethiopia – Ref: PO No. 41xxxxxxxx” in the subject field. The correct entity must be addressed on the invoice as stated below: Britam TowersWoreda 08 Nega City Mall – 5th floor Kirkos Subcity, 27th Floor, along Hospital Road, Upper Hill, P.O. PO Box 46057-00100 GPO 00100 Nairobi Kenya 23733 Addis Ababa Ethiopia Each invoice must be accompanied by all original expense receipts or other proof of payment for which reimbursement is requested. If any of requirements are not stated on invoice, Novartis will return invoice to the Service Provider and will not proceed with payment. Invoice will be returned in case of below scenarios:  Invoice image is not clear  Bill to address is incomplete/ incorrect  Service Provider address not stated  Service Provider bank details not stated (if applicable)  Invoice date not mentioned  Invoice amount\total not mentioned  PO number not mentioned/Incorrect PO number mentioned  Not a valid invoice (proforma invoice/Statement/documents which are not claimed as invoice or credit note)  The contact person at Novartis or any other person designated by Novartis not mentioned on the invoice  PO currency is not same as invoice currency  Invoice that does not indicate the currency  Invoice that does not comply to the tax regulation requirements (e.g. VAT number of the Service Provider, VAT rate, VAT amount etc., Net amount, Gross amount etc.)  Detailed description and breakdown of the Services and the date (s) of completion of the Services not indicated on the invoice

Payment and Invoicing. 3.1 In consideration of the Services performed pursuant to this Agreement the Supplier shall submit to Novartis a detailed invoice for the fee payable as specified in the PO. Any applicable value added tax shall be shown separately. The Supplier shall be responsible for ensuring that all invoicing occurs in a prompt and timely manner as agreed to between the Parties. Unless otherwise agreed by the parties in writing, Novartis shall pay the agreed price within the agreed all undisputed invoices as per any other payment term stated on POagreed in writing. 3.2 Payment will be made upon receipt of the invoice (s) by Novartis in accordance with the Contract or Purchase Order. After completing the Services, invoice (s) can either be sent in original hard copy to company’s headquarters indicated below or mailed to ▇▇.▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ stating “NVS Kenya Limited Novartis Pharma Services Jordan – Ref: PO No. 41xxxxxxxx” in the subject field. The correct entity must be addressed on the invoice as stated below: Britam Towers▇▇▇▇ ▇▇▇▇▇▇▇▇ ▇▇ Street 8th Circle, 27th Floor, along Hospital Road, Upper Hill, P.O. Box 46057-00100 GPO 00100 Nairobi Kenya 447 ▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇ Building 11185 Amman Jordan Each invoice must be accompanied by all original expense receipts or other proof of payment for which reimbursement is requested. If any of requirements are not stated on invoice, Novartis will return invoice to the Service Provider and will not proceed with payment. Invoice will be returned in case of below scenarios:  Invoice image is not clear  Bill to address is incomplete/ incorrect  Service Provider address not stated  Service Provider bank details not stated (if applicable)  Invoice date not mentioned  Invoice amount\total not mentioned  PO number not mentioned/Incorrect PO number mentioned  Not a valid invoice (proforma invoice/Statement/documents which are not claimed as invoice or credit note)  The contact person at Novartis or any other person designated by Novartis not mentioned on the invoice  PO currency is not same as invoice currency  Invoice that does not indicate the currency  Invoice that does not comply to the tax regulation requirements (e.g. VAT number of the Service Provider, VAT rate, VAT amount etc., Net amount, Gross amount etc.)  Detailed description and breakdown of the Services and the date (s) of completion of the Services not indicated on the invoice

Payment and Invoicing. 3.1 In consideration of the Services performed pursuant to this Agreement the Supplier shall submit to Novartis a detailed invoice for the fee payable as specified in the PO. Any applicable value added tax shall be shown separately. The Supplier shall be responsible for ensuring that all invoicing occurs in a prompt and timely manner as agreed to between the Parties. Unless otherwise agreed by the parties in writing, Novartis shall pay the agreed price within the agreed all undisputed invoices as per any other payment term stated on POagreed in writing. 3.2 Payment will be made upon receipt of the invoice (s) by Novartis in accordance with the Contract or Purchase Order. After completing the Services, invoice (s) can either be sent in original hard copy to company’s headquarters indicated below or mailed to ▇▇.▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ stating “NVS Kenya Limited Novartis Pharma Services Lebanon – Ref: PO No. 41xxxxxxxx” in the subject field. The correct entity must be addressed on the invoice as stated below: Britam TowersSin El Fil-Jisr El Wati Dolphin Bldg, 27th Floor8th floor Next to Tupperware Bldg., along Hospital Road, Upper Hill, P.O. Box 46057-00100 GPO 00100 Nairobi Kenya Project N.565 Beirut Lebanon Each invoice must be accompanied by all original expense receipts or other proof of payment for which reimbursement is requested. If any of requirements are not stated on invoice, Novartis will return invoice to the Service Provider and will not proceed with payment. Invoice will be returned in case of below scenarios:  Invoice image is not clear  Bill to address is incomplete/ incorrect  Service Provider address not stated  Service Provider bank details not stated (if applicable)  Invoice date not mentioned  Invoice amount\total not mentioned  PO number not mentioned/Incorrect PO number mentioned  Not a valid invoice (proforma invoice/Statement/documents which are not claimed as invoice or credit note)  The contact person at Novartis or any other person designated by Novartis not mentioned on the invoice  PO currency is not same as invoice currency  Invoice that does not indicate the currency  Invoice that does not comply to the tax regulation requirements (e.g. VAT number of the Service Provider, VAT rate, VAT amount etc., Net amount, Gross amount etc.)  Detailed description and breakdown of the Services and the date (s) of completion of the Services not indicated on the invoice

Payment and Invoicing. 3.1 In consideration of the Services performed pursuant to this Agreement the Supplier shall submit to Novartis a detailed invoice for the fee payable as specified in the PO. Any applicable value added tax shall be shown separately. The Supplier shall be responsible for ensuring that all invoicing occurs in a prompt and timely manner as agreed to between the Parties. Unless otherwise agreed by the parties in writing, Novartis shall pay the agreed price within the agreed all undisputed invoices as per any other payment term stated on POagreed in writing. 3.2 Payment will be made upon receipt of the invoice (s) by Novartis in accordance with the Contract or Purchase Order. After completing the Services, invoice (s) can either be sent in original hard copy to company’s headquarters indicated below or mailed to ▇▇.▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ stating “NVS Kenya Limited Novartis Pharma Services Bahrain – Ref: PO No. 41xxxxxxxx” in the subject field. The correct entity must be addressed on the invoice as stated below: Britam TowersBuilding 2504, 27th Floor, along Hospital Road, Upper Hill, P.O. Box 46057-00100 GPO 00100 Nairobi Kenya Office 3002 Manama Bahrain Each invoice must be accompanied by all original expense receipts or other proof of payment for which reimbursement is requested. If any of requirements are not stated on invoice, Novartis will return invoice to the Service Provider and will not proceed with payment. Invoice will be returned in case of below scenarios:  Invoice image is not clear  Bill to address is incomplete/ incorrect  Service Provider address not stated  Service Provider bank details not stated (if applicable)  Invoice date not mentioned  Invoice amount\total not mentioned  PO number not mentioned/Incorrect PO number mentioned  Not a valid invoice (proforma invoice/Statement/documents which are not claimed as invoice or credit note)  The contact person at Novartis or any other person designated by Novartis not mentioned on the invoice  PO currency is not same as invoice currency  Invoice that does not indicate the currency  Invoice that does not comply to the tax regulation requirements (e.g. VAT number of the Service Provider, VAT rate, VAT amount etc., Net amount, Gross amount etc.)  Detailed description and breakdown of the Services and the date (s) of completion of the Services not indicated on the invoice

Payment and Invoicing. 3.1 In consideration of the Services performed pursuant to this Agreement the Supplier shall submit to Novartis a detailed invoice for the fee payable as specified in the PO. Any applicable value added tax shall be shown separately. The Supplier shall be responsible for ensuring that all invoicing occurs in a prompt and timely manner as agreed to between the Parties. Unless otherwise agreed by the parties in writing, Novartis shall pay the agreed price within the agreed all undisputed invoices as per any other payment term stated on POagreed in writing. 3.2 Payment will be made upon receipt of the invoice (s) by Novartis in accordance with the Contract or Purchase Order. After completing the Services, invoice (s) can either be sent in original hard copy to company’s headquarters indicated below or mailed to ▇▇.▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ stating “NVS Kenya Limited Novartis Cameroon SASU – Ref: PO No. 41xxxxxxxx” in the subject field. The correct entity must be addressed on the invoice as stated below: Britam Towers, 27th Floor, along Hospital Road, Upper Hill, P.O. Box 46057-00100 GPO 00100 Nairobi Kenya Douala Cameroun Each invoice must be accompanied by all original expense receipts or other proof of payment for which reimbursement is requested. If any of requirements are not stated on invoice, Novartis will return invoice to the Service Provider and will not proceed with payment. Invoice will be returned in case of below scenarios:  Invoice image is not clear  Bill to address is incomplete/ incorrect  Service Provider address not stated  Service Provider bank details not stated (if applicable)  Invoice date not mentioned  Invoice amount\total not mentioned  PO number not mentioned/Incorrect PO number mentioned  Not a valid invoice (proforma invoice/Statement/documents which are not claimed as invoice or credit note)  The contact person at Novartis or any other person designated by Novartis not mentioned on the invoice  PO currency is not same as invoice currency  Invoice that does not indicate the currency  Invoice that does not comply to the tax regulation requirements (e.g. VAT number of the Service Provider, VAT rate, VAT amount etc., Net amount, Gross amount etc.)  Detailed description and breakdown of the Services and the date (s) of completion of the Services not indicated on the invoice

Payment and Invoicing. 3.1 In consideration of the Services performed pursuant to this Agreement the Supplier shall submit to Novartis a detailed invoice for the fee payable as specified in the PO. Any applicable value added tax shall be shown separately. The Supplier shall be responsible for ensuring that all invoicing occurs in a prompt and timely manner as agreed to between the Parties. Unless otherwise agreed by the parties in writing, Novartis shall pay the agreed price within the agreed all undisputed invoices as per any other payment term stated on POagreed in writing. 3.2 Payment will be made upon receipt of the invoice (s) by Novartis in accordance with the Contract or Purchase Order. After completing the Services, invoice (s) can either be sent in original hard copy to company’s headquarters indicated below or mailed to ▇▇.▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ stating “NVS Kenya Limited Novartis Kuwait for Promotion of Product – Ref: PO No. 41xxxxxxxx” in the subject field. The correct entity must be addressed on the invoice as stated below: Britam Towers, 27th Floor, along Hospital Road, Upper Hill, P.O. Box 46057-00100 GPO 00100 Nairobi Kenya Each invoice must be accompanied by all original expense receipts or other proof of payment for which reimbursement is requested. If any of requirements are not stated on invoice, Novartis will return invoice to the Service Provider and will not proceed with payment. Invoice will be returned in case of below scenarios:  Invoice image is not clear  Bill to address is incomplete/ incorrect  Service Provider address not stated  Service Provider bank details not stated (if applicable)  Invoice date not mentioned  Invoice amount\total not mentioned  PO number not mentioned/Incorrect PO number mentioned  Not a valid invoice (proforma invoice/Statement/documents which are not claimed as invoice or credit note)  The contact person at Novartis or any other person designated by Novartis not mentioned on the invoice  PO currency is not same as invoice currency  Invoice that does not indicate the currency  Invoice that does not comply to the tax regulation requirements (e.g. VAT number of the Service Provider, VAT rate, VAT amount etc., Net amount, Gross amount etc.)  Detailed description and breakdown of the Services and the date (s) of completion of the Services not indicated on the invoice 3.3 All fees and costs shall be shown exclusive of value added tax but shall be inclusive of other costs such as administration costs. Increases to the fees and costs shall only occur if mutually agreed in writing by both Parties. No quotation, proposal or offer shall be considered to be accepted by Novartis until it is accompanied by an official and duly executed Novartis Purchase Order which bears an official Novartis purchase order number, except in cases where additional or variant services are required and such services relate to an official and executed Novartis Purchase Order. 3.4 No out of pocket expenses incurred by Supplier or Supplier’s employees in performing the Services shall be reimbursed by Novartis unless this has been specifically agreed upon. Where reimbursement is agreed, such out of pocket expenses must be reasonable and validly incurred by the Supplier’s employees in performing the Services and vouched for by receipts or other evidence of actual payment. Novartis shall not in any event be obliged to reimburse expenses which are more than the limits specifically agreed upon. All such expenses shall be as charged to the Supplier and should be detailed on the invoice referred to in Clause 3.1 above.

Payment and Invoicing. 3.1 In consideration of the Services performed pursuant to this Agreement the Supplier shall submit to Novartis a detailed invoice for the fee payable as specified in the PO. Any applicable value added tax shall be shown separately. The Supplier shall be responsible for ensuring that all invoicing occurs in a prompt and timely manner as agreed to between the Parties. Unless otherwise agreed by the parties in writing, Novartis shall pay the agreed price within the agreed all undisputed invoices as per any other payment term stated on POagreed in writing. 3.2 Payment will be made upon receipt of the invoice (s) by Novartis in accordance with the Contract or Purchase Order. After completing the Services, invoice (s) can either be sent in original hard copy to company’s headquarters indicated below or mailed to ▇▇.▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ stating “NVS Kenya Novartis Nigeria Limited – Ref: PO No. 41xxxxxxxx” in the subject field. The correct entity must be addressed on the invoice as stated below: Britam Towers, 27th English West Africa Landmark Bld. - 3rd Floor, along Hospital Road▇▇/▇▇ ▇▇▇▇▇ ▇▇▇▇ ▇▇., Upper Hill▇▇▇▇▇ ▇▇▇, P.O. Box 46057-00100 GPO 00100 Nairobi Kenya Lagos - NIGERIA Nigeria Each invoice must be accompanied by all original expense receipts or other proof of payment for which reimbursement is requested. If any of requirements are not stated on invoice, Novartis will return invoice to the Service Provider and will not proceed with payment. Invoice will be returned in case of below scenarios:  Invoice image is not clear  Bill to address is incomplete/ incorrect  Service Provider address not stated  Service Provider bank details not stated (if applicable)  Invoice date not mentioned  Invoice amount\total not mentioned  PO number not mentioned/Incorrect PO number mentioned  Not a valid invoice (proforma invoice/Statement/documents which are not claimed as invoice or credit note)  The contact person at Novartis or any other person designated by Novartis not mentioned on the invoice  PO currency is not same as invoice currency  Invoice that does not indicate the currency  Invoice that does not comply to the tax regulation requirements (e.g. VAT number of the Service Provider, VAT rate, VAT amount etc., Net amount, Gross amount etc.)  Detailed description and breakdown of the Services and the date (s) of completion of the Services not indicated on the invoice

Payment and Invoicing. 3.1 In consideration of the Services performed performed, or the Products purchased, pursuant to this Agreement Agreement, the Supplier shall submit to Novartis a detailed invoice for the fee payable as specified in the PO. Any applicable value added tax shall be shown separately. The Supplier shall be responsible for ensuring that all invoicing occurs in a prompt and timely manner as agreed to between the Parties. Unless otherwise agreed by the parties in writing, Novartis shall pay all undisputed invoices in accordance with the agreed price within terms of the agreed payment term stated on POAgreement. 3.2 Payment will be made upon receipt of the invoice (sinvoice(s) by Novartis in accordance with the Contract or Purchase Orderterms of the Agreement. After completing the ServicesServices or providing the Products, invoice (sinvoice(s) can either be sent in original hard copy to companyNovartis’s headquarters indicated below or mailed to ▇▇▇▇.▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ stating “NVS Kenya Limited Novartis Regional Headquarters Company – Ref: PO No. 41xxxxxxxx” Number in the subject field. The correct Novartis entity must be addressed on in the invoice as stated belowinvoice: Britam Towers▇▇▇▇▇ ▇▇▇ ▇▇▇ ▇▇▇▇ Sheikhan, 27th Floor7892 um Al-Hamam Al-Gharbi District, along Hospital Road2274 12329 Riyadh, Upper Hill, P.O. Box 46057-00100 GPO 00100 Nairobi Kenya Saudi Arabia 3.3 Each invoice must be accompanied by all original expense receipts or other proof of payment for which reimbursement is requested. If the invoice does not meet any of the requirements are not stated on invoiceset out in the Agreement, Novartis will return the invoice to the Service Provider and will not proceed with payment. Invoice The invoice will be returned in case of any of the below scenarios:  • Invoice image is / text / receipts / payment proofs are not clear  Bill to clear; • Novartis entity’s address is incomplete/ incorrect  incorrect; • Service Provider Provider’s address not stated  stated; • Service Provider Provider’s bank details not stated (if applicable)  ); • Invoice date not mentioned  mentioned; • Invoice amount\total not mentioned  mentioned; • PO number not mentioned/Incorrect PO number mentioned  Not mentioned; • The invoice is not a valid invoice (proforma invoice/Statement/e.g., it is a pro forma invoice / statement of account / documents which are not claimed as invoice or credit note)  ); • The contact person at Novartis or any other person designated by Novartis is not mentioned on in the invoice  invoice; • PO currency is not same as invoice currency  Invoice that currency; • The invoice does not indicate the currency  Invoice currency; • The invoice that does not comply to the tax regulation requirements (e.g. VAT number of the Service Provider, VAT rate, VAT amount etc., Net amount, Gross amount etc.)  ); • Detailed description and breakdown of the Services or Products and the date (sdate(s) of completion of the Services or provision of the Products (as applicable) not indicated on in the invoice. 3.4 The invoice shall show all fees and costs, exclusive of value added tax, but inclusive of other costs such as administration costs. Increases to the fees and costs shall only occur if mutually agreed in writing by both Parties. No quotation, proposal, or offer shall be considered to be accepted by Novartis until it is accompanied by an official and duly executed Novartis Purchase Order which bears an official Novartis purchase order number, except in cases where additional or variant services are required and such services relate to an official and executed Novartis Purchase Order. 3.5 No out of pocket expenses incurred by Supplier or Supplier’s employees in performing the Services or providing the Products shall be reimbursed by Novartis unless this has been specifically agreed upon. Where reimbursement is agreed, such out of pocket expenses must be reasonable and validly incurred by the Supplier’s employees in performing the Services or providing the Products and demonstrated by receipts or other evidence of actual payment. Novartis shall not in any event be obliged to reimburse expenses which are more than the limits specifically agreed upon. All such expenses shall be as charged to the Supplier and should be detailed in the invoice, as provided above.

Payment and Invoicing. 3.1 In consideration of the Services performed pursuant to this Agreement the Supplier shall submit to Novartis a detailed invoice for the fee payable as specified in the PO. Any applicable value added tax shall be shown separately. The Supplier shall be responsible for ensuring that all invoicing occurs in a prompt and timely manner as agreed to between the Parties. Unless otherwise agreed by the parties in writing, Novartis shall pay the agreed price within the agreed all undisputed invoices as per any other payment term stated on POagreed in writing. 3.2 Payment will be made upon receipt of the invoice (s) by Novartis in accordance with the Contract or Purchase Order. After completing the Services, invoice (s) can either be sent in original hard copy to company’s headquarters indicated below or mailed to ▇▇.▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ stating “NVS Kenya Limited Novartis Pharma Services Oman – Ref: PO No. 41xxxxxxxx” in the subject field. The correct entity must be addressed on the invoice as stated below: Britam TowersAl Qurum Gardens Block A 2nd Floor Office no. ▇▇ ▇▇▇ ▇▇. ▇▇▇▇ ▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇ 100 Muscat, 27th Floor, along Hospital Road, Upper Hill, P.O. Box 46057-00100 GPO 00100 Nairobi Kenya Sultanate of Oman Each invoice must be accompanied by all original expense receipts or other proof of payment for which reimbursement is requested. If any of requirements are not stated on invoice, Novartis will return invoice to the Service Provider and will not proceed with payment. Invoice will be returned in case of below scenarios:  Invoice image is not clear  Bill to address is incomplete/ incorrect  Service Provider address not stated  Service Provider bank details not stated (if applicable)  Invoice date not mentioned  Invoice amount\total not mentioned  PO number not mentioned/Incorrect PO number mentioned  Not a valid invoice (proforma invoice/Statement/documents which are not claimed as invoice or credit note)  The contact person at Novartis or any other person designated by Novartis not mentioned on the invoice  PO currency is not same as invoice currency  Invoice that does not indicate the currency  Invoice that does not comply to the tax regulation requirements (e.g. VAT number of the Service Provider, VAT rate, VAT amount etc., Net amount, Gross amount etc.)  Detailed description and breakdown of the Services and the date (s) of completion of the Services not indicated on the invoice

Payment and Invoicing. 3.1 In consideration of the Services performed pursuant to this Agreement the Supplier shall submit to Novartis a detailed invoice for the fee payable as specified in the PO. Any applicable value added tax shall be shown separately. The Supplier shall be responsible for ensuring that all invoicing occurs in a prompt and timely manner as agreed to between the Parties. Unless otherwise agreed by the parties in writing, Novartis shall pay the agreed price within the agreed all undisputed invoices as per any other payment term stated on POagreed in writing. 3.2 Payment will be made upon receipt of the invoice (s) by Novartis in accordance with the Contract or Purchase Order. After completing the Services, invoice (s) can either be sent in original hard copy to company’s headquarters indicated below or mailed to ▇▇.▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ stating “NVS Kenya Limited Novartis Pharma Services UAE – Ref: PO No. 41xxxxxxxx” in the subject field. The correct entity must be addressed on the invoice as stated below: Britam Towers, 27th Floor, along Hospital Road, Upper Hill, P.O. Box 46057-00100 GPO 00100 Nairobi Kenya Dubai ▇▇▇.▇▇▇▇ Emir. Each invoice must be accompanied by all original expense receipts or other proof of payment for which reimbursement is requested. If any of requirements are not stated on invoice, Novartis will return invoice to the Service Provider and will not proceed with payment. Invoice will be returned in case of below scenarios:  Invoice image is not clear  Bill to address is incomplete/ incorrect  Service Provider address not stated  Service Provider bank details not stated (if applicable)  Invoice date not mentioned  Invoice amount\total not mentioned  PO number not mentioned/Incorrect PO number mentioned  Not a valid invoice (proforma invoice/Statement/documents which are not claimed as invoice or credit note)  The contact person at Novartis or any other person designated by Novartis not mentioned on the invoice  PO currency is not same as invoice currency  Invoice that does not indicate the currency  Invoice that does not comply to the tax regulation requirements (e.g. VAT number of the Service Provider, VAT rate, VAT amount etc., Net amount, Gross amount etc.)  Detailed description and breakdown of the Services and the date (s) of completion of the Services not indicated on the invoice

Payment and Invoicing. 3.1 In consideration of the Services performed pursuant to this Agreement the Supplier shall submit to Novartis a detailed invoice for the fee payable as specified in the PO. Any applicable value added tax shall be shown separately. The Supplier shall be responsible for ensuring that all invoicing occurs in a prompt and timely manner as agreed to between the Parties. Unless otherwise agreed by the parties in writing, Novartis shall pay the agreed price within the agreed all undisputed invoices as per any other payment term stated on POagreed in writing. 3.2 Payment will be made upon receipt of the invoice (s) by Novartis in accordance with the Contract or Purchase Order. After completing the Services, invoice (s) can either be sent in original hard copy to company’s headquarters indicated below or mailed to ▇▇.▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ stating “NVS Kenya Limited Novartis Pharma Services Tunisia – Ref: PO No. 41xxxxxxxx” in the subject field. The correct entity must be addressed on the invoice as stated below: Britam Towers, 27th Floor, along Hospital Road, Upper Hill, P.O. Box 46057-00100 GPO 00100 Nairobi Kenya Rue du Lac Turkana Immeuble ▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇ 1er étage ▇▇▇ ▇▇▇▇▇▇ du La 1053 Tunis Tunisia Each invoice must be accompanied by all original expense receipts or other proof of payment for which reimbursement is requested. If any of requirements are not stated on invoice, Novartis will return invoice to the Service Provider and will not proceed with payment. Invoice will be returned in case of below scenarios:  Invoice image is not clear  Bill to address is incomplete/ incorrect  Service Provider address not stated  Service Provider bank details not stated (if applicable)  Invoice date not mentioned  Invoice amount\total not mentioned  PO number not mentioned/Incorrect PO number mentioned  Not a valid invoice (proforma invoice/Statement/documents which are not claimed as invoice or credit note)  The contact person at Novartis or any other person designated by Novartis not mentioned on the invoice  PO currency is not same as invoice currency  Invoice that does not indicate the currency  Invoice that does not comply to the tax regulation requirements (e.g. VAT number of the Service Provider, VAT rate, VAT amount etc., Net amount, Gross amount etc.)  Detailed description and breakdown of the Services and the date (s) of completion of the Services not indicated on the invoice