Performance Failures. In the event that Supplier fails to perform any Services in accordance with the requirements of this Agreement or the applicable SOW, or Airline is otherwise dissatisfied with Supplier’s performance, Airline may give Supplier written notice specifying the areas of deficient performance. An appropriate representative of Supplier shall then meet with Airline’s representative within seven (7) calendar days of receipt of such notice and present a plan to address such deficiencies. If the Parties do not mutually agree on such a plan, or such deficiencies continue without material improvement (as determined by Airline in its reasonable discretion) for thirty (30) calendar days after Airline’s initial written notice, then Airline may terminate the applicable SOW, or Airline may provide Supplier with an additional written notice specifying areas of continued deficiency.
Appears in 2 contracts
Sources: Master Ground Services Agreement, Master Ground Services Agreement