Planned Maintenance. PTV plans periodic proactive maintenance (“Planned Maintenance”) on the servers. In av- erage, the interruption for a given PTV Cloud Service is likely to amount to one hour per week per regional cluster. PTV Cloud Service interruptions superior to one hour are usually notified 5 days in advance, barring emergencies which are handled immediately.
Appears in 3 contracts
Sources: Service Level Agreement, Service Level Agreement, Service Level Agreement
Planned Maintenance. PTV plans periodic proactive maintenance (“Planned Maintenance”) on the servers. In av- erageaverage, the interruption for a given PTV Cloud Service is likely to amount to one hour per week per regional cartographic cluster. PTV Cloud Service interruptions superior to one hour are usually notified 5 days in advance, barring emergencies which are handled immediately.
Appears in 2 contracts
Planned Maintenance. PTV plans periodic proactive maintenance (“Planned Maintenance”) on the servers. In av- erage, the interruption for a given PTV Cloud Service is likely to amount to one hour per week per regional cartographic cluster. PTV Cloud Service interruptions superior to one hour are usually notified 5 days in advance, barring emergencies which are handled immediately.
Appears in 1 contract
Sources: Service Level Agreement
Planned Maintenance. PTV plans periodic proactive maintenance (“Planned Maintenance”) on the servers. In av- erageaverage, the interruption for a given PTV Cloud Service is likely to amount to one hour per week per regional cartographic cluster. PTV Cloud Service interruptions superior to one hour are usually notified 5 days in advance, barring emergencies which are handled immediately.
Appears in 1 contract
Sources: Service Level Agreement