Priority 3 Clause Samples
The 'Priority 3' clause establishes the order in which obligations, rights, or claims are addressed relative to other priorities within a contract or agreement. In practice, this means that any items designated as 'Priority 3' will be considered only after those labeled as 'Priority 1' or 'Priority 2' have been satisfied, such as in the distribution of payments or the fulfillment of contractual duties. This clause ensures a clear hierarchy, helping to prevent disputes by specifying the sequence in which responsibilities or entitlements are handled.
Priority 3. Any condition that constitutes a non-material defect or error in one or more functions that a System Deliverable is warranted to perform is a “Priority 3” condition. Nonexclusive examples include minor bugs and annoyances. Priority 3 conditions are the least severe. For Priority 3 conditions, District shall receive a response within 48hours from the time Contractor is notified. Contractor shall use reasonable efforts to correct Priority 3 conditions within three weeks. There is no escalation policy for a Priority 3 condition.
Priority 3. An Error, Defect or Malfunction which causes only a minor impact on the use of the Software.
Priority 3. A Defect which causes only a minor impact on the use of the Tyler Software.
Priority 3. Any regular BASRP employees whose hours were reduced 29 through a voluntary reduction that resulted from a layoff process shall be offered hours 30 equivalent to those reduced hours in addition to their regular hours, if such hours are 31 available.
Priority 3. (Minor) Code errors or violations in the Interactive Telesis developed applications or databases that should be fixed to enhance service or improve performance. Repair will occur according to a scheduled implementation plan after a significant amount of testing has occurred.
Priority 3. (Minor) Any condition that results in the Post View system performing at less than optimal performance. This includes; slow performance during administration, recording, and replay, 1 or more voice communications lines down, 1 or more IVR workstations down, disk space reaches 85 percent of capacity, any other trouble that results in degradation in performance. Restoration will occur as fast as humanly possible with an objective of 3 hours or less. BUG TICKET CLASSIFICATION
1. Priority 1: (Critical) Any code error or violation in the Interactive Telesis developed applications or databases that results in the Post View system being unavailable. Repair will occur as fast as humanly possible with an objective of 15 minutes or less.
2. Priority 2: (Major) Any code error or violation in the Interactive Telesis developed applications or databases that results in the Post View system operating at a reduced capacity. Repair will occur as fast as humanly possible with an objective of 1 hour or less.
Priority 3. Any condition that constitutes a non-material defect or error in one or more functions that a System Deliverable or Final Deliverable is warranted to perform is a “Priority 3” condition. Nonexclusive examples include minor bugs and annoyances that do not corrupt data or render information technology systems, data, or applications unusable or inaccessible. Priority 3 conditions are the least severe. Contractor shall begin working to provide a reasonable resolution for a Priority 3 condition within forty- eight (48) hours, and shall use commercially reasonable efforts to resolve all Priority 3 conditions that are either reported to Contractor within three (3) weeks of receipt of notice thereof.
Priority 3. A priority 3 incident corresponds to a priority 2 incident with the difference that the incident has only a low degree of urgency.
Priority 3. ROLLDOG will respond to CLIENT within one day and use its commercially reasonably efforts to repair the error, defect or problem within 30 days or, at the option of ROLLDOG, with the next major release of the Software.
Priority 3. Requires routine action, as failure is only somewhat inconvenient, resolution will be provided as soon as possible.