Process for Dispute Resolution. In connection with any claim under this clause, Contractor, at the discretion of Contract Administrator, may be afforded an opportunity to be heard and to offer evidence in support of their claim. Contract Administrator shall render a written decision on all claims within thirty (30) Business Days of receipt of Contractor’s written claim, unless Contract Administrator determines that a longer period is necessary to resolve the claim. The decision shall be furnished to Contractor by certified mail, return receipt requested, or by any other method that provides evidence of receipt. If a decision is not issued within thirty (30) calendar days, Contract Administrator shall notify Contractor of the time within which a decision shall be rendered and the reasons for such time extension. Contract Administrator’s decision shall be final and conclusive. Pending resolution of a claim, Contractor shall proceed diligently with the performance of the Agreement in accordance with Section below.
Appears in 2 contracts
Sources: Residential Collection Unit Services Agreement, Residential Collection Unit Services Agreement
Process for Dispute Resolution. In connection with any claim under this clause, the Contractor, at the discretion of the Contract Administrator, may be afforded an opportunity to be heard and to offer evidence in support of their its claim. The Contract Administrator shall render a written decision on all claims within thirty (30) 30 Business Days of receipt of the Contractor’s 's written claim, unless the Contract Administrator determines that a longer period is necessary to resolve the claim. The decision shall be furnished to the Contractor by certified mail, return receipt requested, or by any other method that provides evidence of receipt. If a decision is not issued within thirty (30) 30 calendar days, the Contract Administrator shall notify the Contractor of the time within which a decision shall be rendered and the reasons for such time extension. The Contract Administrator’s 's decision shall be final and conclusive. Pending resolution of a claim, the Contractor shall proceed diligently with the performance of the Agreement in accordance with Section subsection 24.4 below.
Appears in 1 contract
Sources: Solid Waste Services Agreement