Common use of Process Updates Clause in Contracts

Process Updates. Customer needs to make sure to communicate to Service Provider the following changes/updates: x any changes/additional information that occurred/got available since the support request was raised and that influence the support request. x ĂŶLJ ĐŚĂŶŐĞƐ ŝŶ ƚŚĞ ƐLJƐƚĞŵ ĞŶǀŝƌŽŶŵĞŶƚ Ăƚ supƵpƐortƚreŽquŵesĞt. ƌ͛Ɛ ƐŝƚĞ ƚŚĂƚ ŵŝŐŚƚ ŝŶĨůƵĞŶ x in case the support request is not valid any more (e.g. resolved).

Process Updates. Customer needs to make sure to communicate to Service Provider the following changes/updates: x any changes/additional information that occurred/got available since the support request was raised and that influence the support request. x ĂŶLJ ĐŚĂŶŐĞƐ ŝŶ ƚŚĞ ƐLJƐƚĞŵ ĞŶǀŝƌŽŶŵĞŶƚ Ăƚ supƵpƐortƚreŽquŵesĞt. ƌ͛Ɛ ƵƐƚŽŵĞƌ͛Ɛ ƐŝƚĞ ƚŚĂƚ ŵŝŐŚƚ ŝŶĨůƵĞŶ x in case the support request is not valid any more (e.g. resolved).