Product Lifecycle Management. Famic implements a lifecycle based on the following stages for any version of a Product: Availability: Date on which a version of a Product is available for sale. Activation: Date on which Licenses are sent by Famic to User. Commercial End: The Commercial End of a version of a Product generally occurs two (2) years after Availability of said version. After this date, the User will no longer be able to order this version of the Product. End of Support: The End of Support for a version of a Product will be indicated on Famic’s website ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇▇.▇▇▇, after the Commercial End of said version. After this date, the User will no longer be able to submit support requests regarding this version of the Product. All Users are informed of this date at least six (6) months in advance. No support for the concerned version of the Product is offered after this date.
Appears in 3 contracts
Sources: Hosting Services Agreement, Hosting Services Agreement, Hosting Services Agreement