Common use of Productivity Improvements Clause in Contracts

Productivity Improvements. The parties have agreed that in order to develop a more efficient and productive enterprise it is necessary to create a co-operative work environment and appropriate consultative mechanisms involving the company, the TWU and employees. It is a term of this agreement that the company shall allow EBA Committee delegates and representatives of management to attend a training course run by the company and the Union in relation to the implementation of this agreement. 18.1 Self-Managed Work Teams All employees are to adopt the principle and contribute to the introduction and building of Self- Management Work Teams. The implementation of the Work Teams will create far greater harmony within the operations group as well as providing a more rewarding and satisfying work environment. Team Leaders will play a more guiding and advisory role, rather than their current directive role. The following is a list of issues that may be addressed by Work Teams. Achieve specified targets of 1% or less service failures. Share work within Team on most equitable and efficient basis. Achieve operational and budget goals. Maintain housekeeping standards. Conform to health and safety standards. Minimise wastage. 18.2 All the employees who are involved in handling freight shall:- Handle customers’ products in a correct and proper manner and agree that the practice of ‘throwing freight’ should be eliminated. Aim to improve the quality of loading, for example by eliminating misdirects, damages and achieving improved linehaul utilisation and linehaul departure deadlines are maintained. Particularly this means that the last Brisbane unit must depart by 9.30pm, Melbourne by 10.00pm and Tamworth, Coffs Harbour and Wagga by 10.30pm. Our mutual objective is to improve Linehaul Utilisation. Employees shall perform their duties using any new technology that they are properly trained to use and that is within their level of skill and competence. All employees shall work to improve our current productivity by focusing on the best possible result. 18.3 The Employees shall start work at the time agreed upon for their classification and by way of example this shall mean that casuals, depot staff and drivers shall commence immediately at the point of duty. 18.4 The Employees who are drivers shall have as their prime objective to achieve the earliest possible departure and arrival times from and back to the company’s terminal. Our mutual objective is to achieve fleet inbound times of 70% by 6.00pm, 95% by 6.30pm and 100% by 7.00pm. Further our target for unloading time for Run Trucks is 40 minutes on average and 30 minutes for Bulk Trucks on average. This means that unload times may take more or less time depending on circumstances. To assist in achieving this the following work practices shall be adopted. Assist on adjoining runs when applicable. Assist on conveyor lines whenever required. Ensure that pick-ups are effected as quickly and efficiently as possible. Assist colleagues in the PM unload rather than sit in the queue. 18.5 Employees shall ensure that freight is scanned to 100% accuracy.

Productivity Improvements. The parties have agreed that in order to develop a more efficient and productive enterprise it is necessary to create a co-operative work environment and appropriate consultative mechanisms involving the company, the TWU Union and employees. It is a term of this agreement Agreement that the company Company shall allow EBA Committee delegates and representatives of management to attend a training course run by the company Company and the Union in relation to the implementation of this agreement. 18.1 17.1 Self-Managed Work Teams All employees are to adopt the principle and contribute to the introduction and building of Self- Management Work Teams. The implementation of the Work Teams will create far greater harmony within the operations group as well as providing a more rewarding and satisfying work environment. Team Leaders will play a more guiding and advisory role, rather than their current directive role. The following is a list of issues that may be addressed by Work Teams. Achieve specified targets of 1% or less service failures. Share work within Team on most equitable and efficient basis. Achieve operational and budget goals. Maintain housekeeping standards. Conform to health and safety standards. Minimise wastage. 18.2 17.2 All the employees who are involved in handling freight shall:- shall: Handle customers’ products in a correct and proper manner and agree that the practice of ‘throwing freight’ should be eliminated. Aim to improve the quality of loading, for example by eliminating misdirects, damages and achieving improved linehaul utilisation and linehaul departure deadlines are maintained. Particularly In Sydney particularly this means that the last Brisbane unit and Gold Coast units must depart by 9.30pm, Melbourne by 10.00pm and Tamworth, Coffs Harbour Harbour, Lismore and Wagga by 10.30pm. Our mutual objective is to improve Linehaul Utilisation. Employees shall perform their duties using any new technology that they are properly trained to use and that is within their level of skill and competence. Employees shall endeavour to ensure that freight is both stickered and cubed to 100% accuracy. All employees shall work to improve our current productivity by focusing on the best possible result. 18.3 17.3 The Employees employees shall start work at the time agreed upon for their classification and by way of example this shall mean that casuals, depot staff and drivers shall commence immediately at the point of duty. 18.4 17.4 The Employees employees who are drivers shall have as their prime objective to achieve the earliest possible departure and arrival times from and back to the company’s terminal. Our In Sydney our mutual objective is to achieve fleet inbound times of 70% by 6.00pm, 95% by 6.30pm and 100% by 7.00pm. Further our target for unloading time for Run Trucks is 40 minutes on average and 30 minutes for Bulk Trucks on average. This means that unload times may take more or less time depending on circumstances. To assist in achieving this this, the following work practices shall be adopted. : Assist on adjoining runs when applicable. Assist on conveyor lines whenever required. Ensure that pick-ups are effected performed as quickly and efficiently as possible. Assist colleagues in the PM unload rather than sit in the queue. 18.5 17.5 Employees shall ensure that freight is scanned to 100% accuracy.