Common use of Programmatic Requirements Clause in Contracts

Programmatic Requirements. ▪ The case managers will be responsible for assisting the program participants with obtaining furnishings, as needed. ▪ The case managers will communicate the move-in status of all program participants to the City’s Program Administrator. The case managers should perform a cosmetic inspection with the program participant upon move-in and record any existing damages to ensure that at exit the program participant is not inappropriately charged for repairs. If the case manager finds issues with a unit during their inspection, they must notify the City’s Program Administrator and landlord in writing. A written summary of the issue must be stored in the program participant’s case file. ▪ Program participants are expected to maintain contact and meet regularly with their assigned case manager. ▪ The case managers must communicate with the applicable landlord if they know a program participant is going to be delinquent on their rent payment. The case manager will follow up accordingly with the City’s Program Administrator and the participant who is not paying their payment. If necessary, the case manager can seek out the guidance or mediation help from the City’s Program Administrator. ▪ If the program participant is unable to pay their portion of their rent the case manager will provide them with referrals to potential resources. If it is determined that the program participant is unwilling to pay the rent payment, the case manager will confer with the City’s Program Administrator to determine the next steps. ▪ If a program participant has a serious health crisis, violates TBRA program regulations, or commits a criminal act, the case manager will complete an Incident Report. The case manager will provide a copy of the Incident Report to the City’s Program Administrator. The report will be discussed between the case manager and the program participant and a copy will be stored in the program participant’s case file. ▪ Should the seriousness of the incident warrant exiting the program participant from the project, all relevant information must be obtained from the case manager, program participant, and landlord. The case manager and the landlord will determine if the program participant will be given a 30-day notice to leave the premises or if they may remain in the project. ▪ No additional tenants will be added to the household without the approval of the case manager and the City’s Program Administrator.

Programmatic Requirements. ▪ The case managers will be responsible for assisting the program participants with obtaining furnishings, as needed. ▪ The case managers will communicate the move-in status of all program participants to the City’s Program Administrator. The case managers should perform a cosmetic inspection with the program participant upon move-in and record any existing damages to ensure that at exit the program participant is not inappropriately charged for repairs. If the case manager finds issues with a unit during their inspection, they must notify the City’s Program Administrator and landlord in writing. A written summary of the issue must be stored in the program participant’s case file. ▪ Program participants are expected to maintain contact and meet regularly with their assigned case manager. ▪ The case managers must communicate with the applicable landlord if they know a program participant is going to be delinquent on their rent payment. The case manager will follow up accordingly with the City’s Program Administrator and the participant who is not paying their payment. If necessary, the case manager can seek out the guidance or mediation help from the City’s Program Administrator. ▪ If the program participant is unable requests to pay move from their portion of their rent the case manager will provide them with referrals to potential resources. If it is determined that the program participant is unwilling to pay the rent payment, the case manager will confer with the City’s Program Administrator to determine the next steps. ▪ If a program participant has a serious health crisis, violates TBRA program regulations, or commits a criminal act, the case manager will complete an Incident Report. The case manager will provide a copy of the Incident Report to the City’s Program Administrator. The report will be discussed between the case manager unit and the program participant and a copy will be stored in the program participant’s case file. ▪ Should the seriousness of the incident warrant exiting the program participant from the project, all relevant information must be obtained from the case manager, program participant, and landlord. The case manager and the landlord will determine if the program participant will be given a 30-day notice to leave the premises or if they may remain in the project. ▪ No additional tenants will be added to the household without the approval of reason(s) are determined by the case manager and the City’s Program Administrator as acceptable, the TBRA subsidy will move with the program participant. ▪ The case manager will work with the program participant to ensure compliance. ▪ An eviction by the landlord for cause may result in the participant’s termination of the TBRA subsidy. ▪ When the participant’s eviction from their unit is questionable, the case manager can present a case to the City’s Program Administrator to advocate for the continuance of the TBRA subsidy in an alternative unit. ▪ A program participant’s TBRA subsidy may terminate if they participate in any of the following: o Violence towards neighbors or program staff o General threats to neighbors, program staff, or landlord o Allow unauthorized persons to live in the unit o Abandon the unit o Cause destruction to the unit o Create HQS violations or sub-standard housing conditions, such as allowing the utilities to be turned off o Stalking o Additional issues that may result in termination, depending on each project, are outlined in the Project Specific Addendum(s) to these Guidelines ▪ The case manager must provide a written notification to the City’s Program Administrator if any program participant’s behavior or actions may result in the termination of their TBRA subsidy. An e-mail will satisfy the written notification requirement. ▪ The case manager may not be involved with the serving or receiving of any legal unit notices from the landlord to the program participant. The case manager may, however, serve TBRA assistance termination notices/letters to the program participant as advised by the City’s Program Administrator. ▪ The landlord, not the case manager, must legally address any abandoned items after the program participant leaves their rental unit. ▪ Program participants that exit the TBRA Program voluntarily may re- apply for assistance after six months, if the waiting list re-opens. ▪ If a program participant loses their TBRA subsidy and housing due to being hospitalized or institutionalized for an extended period of time (the length of time in which the unit may be held will be determined on a case by case basis), they may re-apply for assistance after six months, if the waiting list re-opens. ▪ If the program participant is exited for violent behavior or non-payment of rent, he/she may not be able to re-apply to the program. ▪ If the program participant caused significant damage to a unit (at the judgment of the case manager) resulting in their being evicted from the unit, he/she may not be able to re-apply for assistance.