Common use of Project Assumptions Clause in Contracts

Project Assumptions. Below is a list of standard Project Assumptions governing Our Professional Services engagements, unless specifically stated otherwise in the applicable Statement of Work: a. If not purchased separately, You agree to be responsible for completing the Visual Communication Software configuration of all PCs and meeting FWI configuration guidelines prior to implementation. b. Professional Services hours estimated under a Statement of Work include efforts to troubleshoot any defects in Your systems, but are limited to only the Hardware and Visual Communications Software provided by FWI. You acknowledge that any failures that are directly attributable to Hardware provided by You or other factors in Your environment, such as network, physical infrastructure, etc., may result in additional Professional Services fees. c. If, during the implementation, You introduce new stakeholders and/or project resources, or Your existing team members are not available for required approvals and reviews, additional Professional Services hours and/or expanded implementation timeframes may be required. d. If You require the project to be put on hold for any reason, You will be responsible for all Professional Services hours utilized before notification is received. All projects that are removed from hold will be subject to new schedules, timeframes, and resource assignments. Additionally, after ninety (90) days, projects may require re-engagement to include re-scoping. e. Remote access for Content Manager is required to be confirmed a minimum of two (2) weeks in advance of scheduled training. f. A cancellation penalty equal to 100% of estimated hours will apply to any training time not rescheduled at least 24 hours in advance for remote training or at least seven (7) days in advance for onsite training, with the exception for cancellations due to an emergency.

Project Assumptions. Below is a list of standard Project Assumptions governing Our our Professional Services engagementsEngagements, unless specifically stated otherwise in the applicable Statement of Work: a. If not purchased separately, You you agree to be responsible for completing the Visual Communication Software software configuration of all PCs and meeting FWI configuration guidelines prior to implementation. b. Professional Services hours estimated under a Statement of Work include efforts to troubleshoot any defects in Your your systems, but are limited to only the Hardware hardware and Visual Communications Software software provided by FWI. You acknowledge that any failures that are directly attributable to Hardware hardware provided by You you or other factors in Your Company’s environment, such as network, physical infrastructure, etc., may result in additional Professional Services feescharges. c. If, during the implementation, You introduce new customer stakeholders and/or project resourcesresources are introduced, or Your existing customer team members are not available for required approvals and reviews, additional Professional Services hours and/or expanded implementation timeframes may be required. d. If You you require the project to be put on hold for any reason, You you will be responsible for all Professional Services hours utilized before notification is received. All projects that are removed from hold will be subject to new schedules, timeframes, and resource assignments. Additionally, after ninety (90) days, projects may require re-re- engagement to include re-scoping. e. Remote access for Content Manager is required to be confirmed a minimum of two (2) weeks in advance of scheduled training. f. A cancellation penalty equal to 100% of estimated hours will apply to any training time not rescheduled at least 24 hours in advance for remote training or at least seven (7) days in advance for onsite training, with the exception for cancellations due to an emergency.