Provider Qualifications. In order to receive a contract to serve LTC clients, the Administration must consider an applicant’s ability to perform successfully under the terms and conditions of the contract. This includes contractor integrity, compliance with public policy, record of past performance, and financial and technical resources. Providers must meet the following minimum qualifications: a. The Contractor must have at least one year of demonstrated experience and ability to provide services per the specifications in this Contract and maintain all necessary licenses, registration, and certification as required by law. b. Employees of the Contractor providing Community Choice Guide: Supportive Housing Specialist services must meet the following criteria: (1) Bachelor’s degree in in a related field with one years’ experience in the coordination of supportive housing or in the coordination of independent living services in a social service setting, or (2) Two years’ experience in the coordination of supportive housing or in the coordination of independent living services in a social service setting under qualified supervision. (3) If the services to be provided require licensure or certification, the employee shall have the applicable license or certification, which shall be current and in good standing. c. Certification of commitment to Supportive Housing quality standards include the following to ensure delivery of quality services and common program practices across provider agencies: (1) Agency policies and procedures reflect the Contractor’s commitment to: (a) Housing First principles, (b) HUD’s health and safety standards for affordable housing, (c) State and federal privacy and security regulations, (d) Harm reduction principles, (e) The provision of services to people with complex long-term care needs. (2) Coordinating with local housing authorities, non-profit and for-profit housing providers, and others to provide and sustain independent housing for individuals with complex needs. (3) Coordinating access to housing as applicable, including the use of coordinated referrals and triage, common applications, common entrance criteria and centralized waitlists. (4) Understanding programs, principles, regulations and statutes related to community based long- term care. (5) Services provided will reflect the Contractor’s commitment to: (a) Tenant choice. Supportive housing tenants will have choices in what support services they receive. Services will reflect tenant-defined needs and preferences. (b) Flexible and Voluntary Services. Supportive housing tenants are involved in creating their individualized service plan. Services are voluntary, customized and comprehensive, reflecting the needs of the tenant. Services are not a requirement for housing. (c) Assertive outreach and engagement. The service team will use a variety of outreach/engagement techniques to support tenants. (d) Service coordination. Supportive Housing staff will serve as the bridge between tenants and the supports that help them achieve stability and long-term tenancy. (6) The Contractor’s commitment to tenant housing includes: (a) Tenant choice. Supportive Housing tenants will be able to choose where they want to live. Tenants cannot be evicted from their housing for rejecting services. (b) Access. Supportive Housing units will be available to people who are experiencing homelessness, are precariously housed and/or who have multiple barriers to housing stability, including disabilities and substance abuse. (c) Quality. Supportive Housing units will be similar to other units in the community. (d) Integration. Supportive Housing tenants with disabilities will have a right to receive housing and supportive services in the most integrated settings available.
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