Common use of Provision of Support Services Clause in Contracts

Provision of Support Services. To the extent LICENSEE makes a request for Support Services (including the signing of third party software features), QTIL can elect, at its sole option, to either (a) not provide such requested Support Services, in which case no further action or obligation is required of QTIL with respect to said request for Support Services, (b) provide such requested Support Services to LICENSEE free of charge in accordance with the terms and conditions of this Agreement, or (c) provide a quote in response to LICENSEE’s request for such Support Services, in which case said quote will provide (i) a description of Support Services to be provided by QTIL or its Affiliate with respect to the applicable PKLA Product Kit, (ii) a brief description of any Support Materials that would be provided as part of the Support Services, (iii) any requirements or acceptance criteria that apply to Support Services or Support Materials, if applicable, (iv) a schedule and fees for such Support Services and Support Materials, if any (“Support Services Fee”), and (v) other applicable terms, if any (hereinafter collectively referred to as “Support Services Quote”).

Provision of Support Services. To the extent LICENSEE makes a request for Support Services (including the signing of third party software features), QTIL can elect, at its sole option, to either (a) not provide such requested Support Services, in which case no further action or obligation is required of QTIL with respect to said request for Support Services, (b) provide such requested Support Services to LICENSEE free of charge in accordance with the terms and conditions of this Agreement, or (c) provide a quote in response to LICENSEE’s request for such Support Services, in which case said quote will provide (i) a description of Support Services to be provided by QTIL or its Affiliate with respect to the applicable PKLA Product KitSnapdragon Spaces Developer Platform, (ii) a brief description of any Support Materials that would be provided as part of the Support Services, (iii) any requirements or acceptance criteria that apply to Support Services or Support Materials, if applicable, (iv) a schedule and fees for such Support Services and Support Materials, if any (“Support Services Fee”), and (v) other applicable terms, if any (hereinafter collectively referred to as “Support Services Quote”).