Qualification and Experience. i. Provide a brief history of the Offeror, including year it was established and corporate office location. Comcast Response: Comcast Corporation was founded in 1963 as a single-system cable operator and is now one of the nation’s largest with over $109 billion in revenue in 2019. We are one of the nation’s leading providers of information, communications and entertainment products and services with over 25 million Internet customers, 12 million voice customers, 23 million video customers and 2.4 million business customers. With over 190,000 employees across the US, we currently serve 20 of the top Metropolitan Statistical Areas (MSAs) in the U.S. and provide service to customers in 39 states and the District of Columbia. Approximately 88,000 employees are associated with our cable communications business and 10,400+ employees are dedicated to business services. Our high-speed, high-capacity broadband and Ethernet services operate across our advanced network. With over 184,000 national route miles of fiber, our network is the largest facilities-based last mile alternative to the phone company. Comcast currently serves 20 of the top Metropolitan Statistical Areas (MSAs) in the United States and provides service to customers in 39 states and the District of Columbia. Our high-speed, high-capacity broadband and Ethernet services operate across our private, diverse enhanced fiber network. A 167,000-mile fiber national backbone—enough to wrap around the earth more than six times—is the core of this network with more than 660,000 route miles of fiber optic and coaxial plant nationwide using the industry’s most advanced optics/lasers and IP-routing technologies. This network is used to offer a range of internet services from 25 Mbps to Gigabit solutions and is scalable and capable of expanding to meet evolving community demands. Comcast also owns and operates approximately 15 million WiFi hotspots nationwide. Comcast’s network passes approximately 55.7 million homes and businesses, and Comcast has approximately 23 million broadband customers. In the Houston Region, i. A home Internet connection is more essential now than ever for today's families. In 10 years, Internet Essentials has connected a cumulative total of more than 10 million Americans to all the opportunities the Internet has to offer – from education and job skills training to healthcare resources. ii. Describe Offeror’s reputation in the marketplace. Comcast Response: Comcast reputation as one of the most innovative companies in the market space. We are responsible for powering the businesses that power the community and providing services to households, a responsibility we take very seriously. iii. Describe Offeror’s reputation of products and services in the marketplace. Comcast Response: Our Focus on Product Innovation Receives National Recognition from Business Executives At Comcast Business we have always been focused on delivering the highest level of service to our customers. The challenges businesses have faced as a result of the global pandemic have only emphasized the importance of empowering our customers with the speed and agility they need to sustain their business today as well as build for the future. COVID-19 has pushed digital transformation to the top of our customers’ priority list and fortunately we are ready with the agile working environments they need. Our focus on providing the innovation necessary to move workloads to the cloud, unify disparate work locations and flex to meet the growing infrastructure demands can fundamentally change the way businesses operate. Our hope is that Comcast Business can help businesses succeed in their increasingly digital world. While awards and trophies will always come secondary to that primary goal of helping customers, we were honored to learn that our hard work and the way we are implementing our product vision have captured the attention of executives from around the country. On August 5, Comcast Business will be honored at the 18th Annual American Business Awards® virtual awards ceremony, where we will receive ten awards for our innovation and product solutions, including a Gold Award for the Most Innovative Tech Company of the Year and other recognitions for our ActiveCore℠ and Business VoiceEdge® solutions. We have also received the “Grand Stevie” award which is based on the combined score of the Gold, Silver and Bronze awards for Customer Service, Marketing, Product Development, and Public Relations among other categories. One of seven programs sponsored by The Stevie Awards, The American Business Awards® are the only national, all-encompassing business awards program in the U.S. They feature a wide variety of categories to recognize achievement in every facet of the workplace, from customer service and management to public relations and product development. Award winners are selected by a panel of 200 executives across the country. We are tremendously proud that Comcast Business stood out from the intense competition among the more than 3,600 nominations from organizations of all sizes and in virtually every industry submitted for consideration in a wide range of categories. Comcast Business was recognized with the following: Gold Stevie Awards: • Cloud Platform - ActiveCore • Collaboration/Social Networking Solution - Business VoiceEdge • Most Innovative Tech Company of the Year - 2,500 or More Employees Silver Stevie Awards: • Innovation of the Year, Business Products Industries - Business VoiceEdge • Innovation of the Year, Business Products Industries - SD-WAN Bronze Stevie Awards: • Business-to-Business Products: - X1 for Business • Innovation of the Year, Business Products Industries - SecurityEdge • Telecommunications Product: Comcast Business - Business VoiceEdge • Most Innovative Company of the Year - 2,500 or More Employees Grand Stevie award: • Customer Service, Marketing, Product Development, and Public Relations As we navigate the challenges brought on by COVID-19 , our commitment to our customers is unwavered. We are more focused than ever on developing innovation that will empower our customers to adjust to new ways of conducting business. We are humbled by this recognition from the American Business Awards and will continue to develop best in class products and services for our customers. iv. Describe the experience and qualification of key employees. Comcast Response: Manager Field Sales Operation ▇▇▇-▇▇▇-▇▇▇▇ ▇▇▇▇▇▇_▇▇▇▇▇▇▇@▇▇▇▇▇.▇▇▇▇▇▇▇.▇▇▇ v. Describe Offeror’s experience working with public school districts.
Appears in 1 contract
Sources: Internet Service Provider Contract
Qualification and Experience. i. Provide a brief history of the Offeror, including year it was established and corporate office location. Comcast Response: Comcast Corporation was founded in 1963 as a single-system cable operator and is now one of the nation’s largest with over $109 billion in revenue in 2019. We are one of the nation’s leading providers of information, communications and entertainment products and services with over 25 million Internet customers, 12 million voice customers, 23 million video customers and 2.4 million business customers. With over 190,000 employees across the US, we currently serve 20 of the top Metropolitan Statistical Areas (MSAs) in the U.S. and provide service to customers in 39 states and the District of Columbia. Approximately 88,000 employees are associated with our cable communications business and 10,400+ employees are dedicated to business services. Our high-speed, high-capacity broadband and Ethernet services operate across our advanced network. With over 184,000 national route miles of fiber, our network is the largest facilities-based last mile alternative to the phone company. Comcast currently serves 20 of the top Metropolitan Statistical Areas ▇▇▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇ (MSAs▇▇▇▇) in the United States ▇▇ ▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇ and provides service to customers in 39 states and the District of Columbia. Our high-speed, high-capacity broadband and Ethernet services operate across our private, diverse enhanced fiber network. A 167,000-mile fiber national backbone—enough to wrap around the earth more than six times—is the core of this network with more than 660,000 route miles of fiber optic and coaxial plant nationwide using the industry’s most advanced optics/lasers and IP-routing technologies. This network is used to offer a range of internet services from 25 Mbps to Gigabit solutions and is scalable and capable of expanding to meet evolving community demands. Comcast also owns and operates approximately 15 million WiFi hotspots nationwide. Comcast’s network passes approximately 55.7 million homes and businesses, and Comcast has approximately 23 million broadband customers. In the Houston Region,
i. A home Internet connection is more essential now than ever for today's families. In 10 years, Internet Essentials has connected a cumulative total of more than 10 million Americans to all the opportunities the Internet has to offer – from education and job skills training to healthcare resources.
ii. Describe Offeror’s reputation in the marketplace. Comcast Response: Comcast reputation as one of the most innovative companies in the market space. We are responsible for powering the businesses that power the community and providing services to households, a responsibility we take very seriously.
iii. Describe Offeror’s reputation of products and services in the marketplace. Comcast Response: Our Focus on Product Innovation Receives National Recognition from Business Executives At Comcast Business we have always been focused on delivering the highest level of service to our customers. The challenges businesses have faced as a result of the global pandemic have only emphasized the importance of empowering our customers with the speed and agility they need to sustain their business today as well as build for the future. COVID-19 has pushed digital transformation to the top of our customers’ priority list and fortunately we are ready with the agile working environments they need. Our focus on providing the innovation necessary to move workloads to the cloud, unify disparate work locations and flex to meet the growing infrastructure demands can fundamentally change the way businesses operate. Our hope is that Comcast Business can help businesses succeed in their increasingly digital world. While awards and trophies will always come secondary to that primary goal of helping customers, we were honored to learn that our hard work and the way we are implementing our product vision have captured the attention of executives from around the country. On August 5, Comcast Business will be honored at the 18th Annual American Business Awards® virtual awards ceremony, where we will receive ten awards for our innovation and product solutions, including a Gold Award for the Most Innovative Tech Company of the Year and other recognitions for our ActiveCore℠ and Business VoiceEdge® solutions. We have also received the “Grand Stevie” award which is based on the combined score of the Gold, Silver and Bronze awards for Customer Service, Marketing, Product Development, and Public Relations among other categories. One of seven programs sponsored by The Stevie Awards, The American Business Awards® are the only national, all-encompassing business awards program in the U.S. They feature a wide variety of categories to recognize achievement in every facet of the workplace, from customer service and management to public relations and product development. Award winners are selected by a panel of 200 executives across the country. We are tremendously proud that Comcast Business stood out from the intense competition among the more than 3,600 nominations from organizations of all sizes and in virtually every industry submitted for consideration in a wide range of categories. Comcast Business was recognized with the following: Gold Stevie Awards: • Cloud Platform - ActiveCore • Collaboration/Social Networking Solution - Business VoiceEdge • Most Innovative Tech Company of the Year - 2,500 or More Employees Silver Stevie Awards: • Innovation of the Year, Business Products Industries - Business VoiceEdge • Innovation of the Year, Business Products Industries - SD-WAN Bronze Stevie Awards: • Business-to-Business Products: - X1 for Business • Innovation of the Year, Business Products Industries - SecurityEdge • Telecommunications Product: Comcast Business - Business VoiceEdge • Most Innovative Company of the Year - 2,500 or More Employees Grand Stevie award: • Customer Service, Marketing, Product Development, and Public Relations As we navigate the challenges brought on by COVID-19 , our commitment to our customers is unwavered. We are more focused than ever on developing innovation that will empower our customers to adjust to new ways of conducting business. We are humbled by this recognition from the American Business Awards and will continue to develop best in class products and services for our customers.
iv. Describe the experience and qualification of key employees. Comcast Response: Manager Field Sales Operation ▇▇▇-▇▇▇-▇▇▇▇ ▇▇▇▇▇▇_▇▇▇▇▇▇▇@▇▇▇▇▇.▇▇▇▇▇▇▇.▇▇▇
v. Describe Offeror’s experience working with public school districts.
vi. Describe in detail what level of assistance will be provided under the Federal Communication Commissions E- rate discount program. Identify how much effort will be required in obtaining this funding. Specify the services available to the agency for project planning, specialized program assistance, and other services provided to the agency dealing with the e-rate program. Comcast Response: While services proposed are not Comcast E-rate eligible offerings. Comcast has a long history of providing, Schools and libraries with E-rate eligible services.
vii. Describe past litigation, bankruptcy, reorganization, state investigations of entity or current officers and directors. Comcast Response: Comcast is not in bankruptcy, reorganization or under investigations. For material legal proceedings pertaining to the company and its affiliates, please refer to Comcast Corporation’s Annual Report on Form 10-K available at ▇▇▇.▇▇▇▇▇.▇▇▇
viii. Provide a minimum of 10 customer references relating to the products and services within this RFP. Include entity name, contact name and title, contact phone and email, city, state, years serviced, description of services and annual volume. Comcast Response: Internet Essentials Customers ▇▇▇.▇▇▇▇▇▇▇▇@▇▇.▇▇▇▇.▇▇▇ ▇▇▇-▇▇▇-▇▇▇▇ Contact: ▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇▇ ▇▇▇-▇▇▇-▇▇▇▇ ▇▇▇ ▇▇▇▇▇▇-Straight Educational Technology Director (▇▇▇) ▇▇▇-▇▇▇▇ ▇▇▇.▇▇▇▇▇▇-straight@▇▇▇.▇▇.▇▇
Appears in 1 contract