Common use of Quality Programs Clause in Contracts

Quality Programs. Section 1 - Introduction Both parties recognize the importance of a strong commitment to comprehensive quality programs in the Department. Service to the veteran is the cornerstone of the relationship between the Department and employees. Both parties agree that a successful quality program must empower all employees to fully participate in the development and implementation of Department programs and processes. The Department recognizes the Union as the exclusive bargaining unit representative in implementing, maintaining, and improving these quality programs. Participation of bargaining unit employees in the Department’s quality programs is a matter left to the discretion of the Union in its role on the facility Quality Council. Section 2 - General The Quality Programs referred to in this article are to include Quality Programs initiated by the Department utilizing methods (such as LEAN, Six Sigma, ▇▇▇▇▇▇▇▇▇ Criteria and Systems Redesign) aimed at reviewing and improving Department programs and processes. Both parties agree that the commitment of the local facility Director and local union President is critical for success of Quality Programs. Time spent on Quality Programs initiated by the Department will be considered duty time. It is recognized that all levels of the Department and the Union are responsible for successful implementation, maintenance, and improvement of quality programs. Therefore, the parties should strive for open communication, developing teamwork, sharing of information, integration and acceptance of the union/management role, reduced paperwork, improved work processes, etc. It is in the interest of both parties that there be a sharing and communication of information regarding, e.g., Joint Commission, requirements, processes, and results. Section 3 - Quality Programs Council Charter The following is the Charter agreed to by the parties.