Record Keeping and Recording. Flextronics shall record and maintain quality records of Products through the manufacturing, quality inspections, and test processes by serial number for the entire Product life cycle (engineering prototype, new product introduction, on-going production, and repair). Quality records shall include, but not be limited to Product, serial number traceability, work order numbers, component level traceability on specific parts or components as agreed upon in writing by the Flextronics and Customer, pass/fail test records, ship date, return and repair date as applicable. Quality records shall be maintained for a period of five years after the “end of support” (EOS) as determined by parties in writing. Quality records shall be made available for any single Product serial number within one business day of request by Customer, and any range of serial numbers in a time frame as deemed reasonable between the parties and at no charge to Customer.
Appears in 2 contracts
Sources: Manufacturing Services Agreement (Palo Alto Networks Inc), Manufacturing Services Agreement (Palo Alto Networks Inc)