Common use of Records of Complaints Clause in Contracts

Records of Complaints. A Licensee shall maintain a record of any complaints received in respect of Certified Goods relating to any aspect which could be construed as endangering the safety of persons, domestic animals or property or which might suggest that the goods do not conform to the Low Voltage Directive and/or other New Approach Directives/Harmonised or appropriate Standards.. The records shall include details of actions taken in respect of deficiencies found and their effectiveness. The records shall be made available to any person duly authorised by Intertek to inspect such records. Where, upon initial investigation, compliance with the Low Voltage Directive other relevant regulations, or the Appropriate Standard is in doubt, or the effectiveness of the Appropriate Standard is in question Intertek shall be notified immediately and any further investigation shall be conducted in consultation with Intertek.

Records of Complaints. A Licensee shall maintain a record of any complaints received in respect of Certified Goods relating to any aspect which could be construed as endangering the safety of persons, domestic animals or property or which might suggest that the goods do not conform to the Low Voltage Directive and/or other New Approach Directives/Harmonised or appropriate Standards.. . The records shall include details of actions taken in respect of deficiencies found and their effectiveness. The records shall be made available to any person duly authorised by Intertek to inspect such records. Where, upon Whereupon initial investigation, compliance with the Low Voltage Directive other relevant regulations, regulations or the Appropriate Standard is in doubt, or the effectiveness of the Appropriate Standard is in question Intertek shall be notified immediately and any further investigation shall be conducted in consultation with Intertek.