Redundant Hosting and Connectivity. Provider shall simultaneously operate a mirror system at a hardened data center facility in the United States that is geographically remote from the primary system on which the Service Software and Hosted Services are hosted (the “Secondary Backup Facility”). Except for its location and housing facility, the mirror system shall: (a) be identical in all respects to the primary system; (b) have hardware and software, network connectivity, power supplies, backup generators, and other similar equipment and services that operate independently of the primary system; (c) have fully current backups of all Customer Data stored on the primary system; and (d) have the ability to provide the Hosted Services in accordance with this Agreement and the Specifications during the performance of routine and remedial maintenance or any outage or failure of the primary system. Provider shall operate, monitor and maintain such mirror system so that it may be activated within [PERIOD] of any failure of the Hosted Services to be Available.
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Sources: General Terms of Service, Software as a Service Agreement