Common use of REFERRAL AND INTAKE PROCESS Clause in Contracts

REFERRAL AND INTAKE PROCESS. A. Contractor shall follow the referral and intake process as specified herein. I. The DHCS approved screening tool must be used for all new inquiries for SMHS, and clients will be referred as indicated by the tool. Contractor shall notify the MHP of timely scheduling and conducted assessments on behalf of the MHP. II. Upon receipt of referral from the MHP, the contractor shall arrange for and provide an assessment or any other requested non-urgent adjunct services (e.g., rehab, targeted case management) within 10 business days. III. Urgent requests for services, originating from the MHP or client, shall be provided within 48 hours for services that do not require pre-authorization, and 96 hours for services that require prior authorization. IV. Referrals for TBS shall receive a first service within 96 hours. V. Upon completion of assessment Contractor will utilize the Transition of Care tool when referring a client to a lower level of care or initiate SMHS services as clinically indicated, in a timely manner. VI. Ensure that clients who meet criteria for full-service partnership and/or ▇▇▇▇▇ A/ICC/IHBS, receive indicated services.

REFERRAL AND INTAKE PROCESS. A. Contractor shall follow the referral and intake process as specified herein. I. The DHCS approved screening tool must be used for all new inquiries for SMHS, SMHS and clients will be referred as indicated by the tool. Contractor shall notify the MHP of timely scheduling and conducted assessments on behalf of the MHP. II. Upon receipt of referral from the MHP, the contractor shall arrange for and provide an assessment or any other requested non-urgent adjunct services (e.g., rehab, targeted case management) within 10 business days. III. Urgent requests for services, originating from the MHP or client, shall be provided within 48 hours for services that do not require pre-authorization, and 96 66 hours for services that require prior authorization. IV. Referrals for TBS shall receive a first service within 96 with 66 hours. V. Upon completion of assessment Contractor will utilize the Transition of Care tool when referring a client to a lower level of care or of initiate SMHS services as clinically indicated, in a timely manner. VI. Ensure that clients who meet criteria for full-service partnership and/or ▇▇▇▇▇ A/ICC/IHBS, receive indicated services.