Refresh and Replenishment. Supplier’s responsibilities for TR&R include the tasks, subtasks, and Deliverables set forth in Table 21 (TR&R Responsibilities) below. (1) Where Supplier is financially responsible for Assets used in conjunction with the Services, Supplier’s responsibilities will include: (a) At no Charge to County, refresh the Assets during the Term, including responsibility for the Assets, the Implementation of Assets, and the ongoing Management, Operation, and Maintenance of Assets; and (b) At a minimum and/or in the absence of a defined TR&R timeframe, maintain technical currency in accordance with industry standards. (2) Where County is financially responsible for Assets used in conjunction with the Services, Supplier will Implement, Manage, Operate, and Maintain the new Assets provided by County in accordance with County’s direction. (3) Regardless of the ownership of underlying Assets, Supplier’s responsibilities will include: (a) Provide Supplier Personnel who are adequately trained in the use of the Assets to be deployed as part of the TR&R, and provide such training prior to the TR&R; (b) Provide minimal disruption to County’s business operations associated with TR&R; (c) Perform the necessary Services and tasks required to fulfill the TR&R plans; (d) Use Best Practices and effective automation tools during TR&R deployment; (e) Perform all Changes to Assets in accordance with Change Control Process; and (f) Implement, Manage, Operate, and Maintain TR&R plans and provide status reports regarding TR&R Implementation status as required by County.
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Sources: Managed Services Network, Voice, and Security Agreement, Managed Services Network, Voice, and Security Agreement