Common use of Remote Access Clause in Contracts

Remote Access. As applicable, if Netsync requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Netsync’s Services, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer in writing, the below requirements must be met before Netsync is granted remote access to County Systems: (A) Netsync will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advance in writing by the County’s Director of Information Technology and Chief Information Officer. (B) Netsync will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Netsync will not access County Systems via unauthorized methods. (C) Netsync’s remote access to County Systems will only be requested and activated on as-needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Netsync to conduct their services and/or provide Services to County pursuant to this Agreement. (E). Netsync will allow only its Workforce approved in advance by County to access County Systems. Netsync will promptly notify County whenever an individual member of Netsync's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Netsync will keep a log of access when its Workforce remotely accesses County Systems. Netsync will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of Netsync’s Workforce is provided with remote access to County Systems, then Netsync’s Workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Netsync to comply with this Section may result in Netsync and/or Netsync’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Netsync, is under the direct control of Netsync, whether or not they are paid by ▇▇▇▇▇▇▇ and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. As applicable, if Netsync Carahsoft requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of NetsyncCarahsoft’s Services, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer in writing, the below requirements must be met before Netsync Carahsoft is granted remote access to County Systems: (A) Netsync Carahsoft will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advance advanced in writing by the County’s Director of Information Technology and Chief Information Officer. (B) Netsync Carahsoft will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Netsync Carahsoft will not access County Systems via unauthorized methods. (C) NetsyncCarahsoft’s remote access to County Systems will only be requested and activated on as-needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Netsync Carahsoft to conduct their services and/or provide Services to County pursuant to this Agreement. (E). Netsync Carahsoft will allow only its Workforce approved in advance by County to access County Systems. Netsync Carahsoft will promptly notify County whenever an individual member of NetsyncCarahsoft's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Netsync Carahsoft will keep a log of access when its Workforce remotely accesses County Systems. Netsync Carahsoft will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of NetsyncCarahsoft’s Workforce is provided with remote access to County Systems, then NetsyncCarahsoft’s Workforce workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Netsync Carahsoft to comply with this Section may result in Netsync Carahsoft and/or NetsyncCarahsoft’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Netsync▇▇▇▇▇▇▇▇▇, is under the direct control of NetsyncCarahsoft, whether or not they are paid by ▇▇▇▇▇▇▇▇▇ and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. As applicable, if Netsync DataVox requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of NetsyncDataVox’s Services, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer in writing, the below requirements must be met before Netsync DataVox is granted remote access to County Systems: (A) Netsync DataVox will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advance in writing by the County’s Director of Information Technology and Chief Information Officer. (B) Netsync DataVox will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Netsync DataVox will not access County Systems via unauthorized methods. (C) NetsyncDataVox’s remote access to County Systems will only be requested and activated on as-needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Netsync DataVox to conduct their services and/or provide Services to County pursuant to this Agreement. . (E). Netsync ) DataVox will allow only its Workforce approved in advance by County to access County Systems. Netsync DataVox will promptly notify County whenever an individual member of NetsyncDataVox's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Netsync DataVox will keep a log of access when its Workforce remotely accesses County Systems. Netsync DataVox will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of NetsyncDataVox’s Workforce is provided with remote access to County Systems, then NetsyncDataVox’s Workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Netsync DataVox to comply with this Section may result in Netsync DataVox and/or NetsyncDataVox’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for NetsyncDataVox, is under the direct control of NetsyncDataVox, whether or not they are paid by ▇▇▇▇▇▇▇ DataVox and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. As applicable, if Netsync Solid Border requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of NetsyncSolid Border’s Services, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer in writing, the below requirements must be met before Netsync Solid Border is granted remote access to County Systems: (A) Netsync Solid Border will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advance in writing by the County’s Director of Information Technology and Chief Information Officer. (B) Netsync Solid Border will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Netsync Solid Border will not access County Systems via unauthorized methods. (C) NetsyncSolid Border’s remote access to County Systems will only be requested and activated on as-needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Netsync Solid Border to conduct their services and/or provide Services to County pursuant to this Agreement. . (E). Netsync ) Solid Border will allow only its Workforce approved in advance by County to access County Systems. Netsync Solid Border will promptly notify County whenever an individual member of NetsyncSolid Border's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Netsync Solid Border will keep a log of access when its Workforce remotely accesses County Systems. Netsync Solid Border will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of NetsyncSolid Border’s Workforce is provided with remote access to County Systems, then NetsyncSolid Border’s Workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Netsync Solid Border to comply with this Section may result in Netsync Solid Border and/or NetsyncSolid Border’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for NetsyncSolid Border, is under the direct control of NetsyncSolid Border, whether or not they are paid by ▇▇▇▇▇▇▇ Solid Border and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. As applicable, if Netsync Safe Fleet requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of NetsyncSafe Fleet’s Services, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer in writing, the below requirements must be met before Netsync Safe Fleet is granted remote access to County Systems: (A) Netsync Safe Fleet will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advance in writing by the County’s Director of Information Technology and Chief Information Officer. (B) Netsync Safe Fleet will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Netsync Safe Fleet will not access County Systems via unauthorized methods. (C) NetsyncSafe Fleet’s remote access to County Systems will only be requested and activated on as-needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Netsync Safe Fleet to conduct their services and/or provide Services to County pursuant to this Agreement. . (E). Netsync ) Safe Fleet will allow only its Workforce approved in advance by County to access County Systems. Netsync Safe Fleet will promptly notify County whenever an individual member of NetsyncSafe Fleet's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Netsync Safe Fleet will keep a log of access when its Workforce remotely accesses County Systems. Netsync Safe Fleet will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of NetsyncSafe Fleet’s Workforce is provided with remote access to County Systems, then NetsyncSafe Fleet’s Workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Netsync Safe Fleet to comply with this Section may result in Netsync Safe Fleet and/or NetsyncSafe Fleet’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for NetsyncSafe Fleet, is under the direct control of NetsyncSafe Fleet, whether or not they are paid by ▇▇▇▇▇▇▇ Safe Fleet and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. As applicable, if Netsync DataVox requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of NetsyncDataVox’s Services, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer in writing, the below requirements must be met before Netsync DataVox is granted remote access to County Systems: (A) Netsync DataVox will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advance in writing by the County’s Director of Information Technology and Chief Information Officer. (B) Netsync DataVox will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Netsync DataVox will not access County Systems via unauthorized methods. (C) NetsyncDataVox’s remote access to County Systems will only be requested and activated on as-needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Netsync DataVox to conduct their services and/or provide Services to County pursuant to this Agreement. . (E). Netsync ) DataVox will allow only its Workforce approved in advance by County to access County Systems. Netsync DataVox will promptly notify County whenever an individual member of NetsyncDataVox's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Netsync DataVox will keep a log of access when its Workforce remotely accesses County Systems. Netsync DataVox will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of NetsyncDataVox’s Workforce is provided with remote access to County Systems, then NetsyncDataVox’s Workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Netsync DataVox to comply with this Section may result in Netsync DataVox and/or NetsyncDataVox’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for NetsyncDataVox, is under the direct control of NetsyncDataVox, whether or not they are paid by ▇▇▇▇▇▇▇ DataVox and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating DocuSign Envelope ID: E87DF093-5399-4463-B94E-892B7E9B3051 systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).. DocuSign Envelope ID: E87DF093-5399-4463-B94E-892B7E9B3051 IN WITNESS WHEREOF, this Addendum is signed, accepted, and agreed to by all parties by and through the parties or their agents or authorized representatives. All parties hereby acknowledge that they have read and understood this Addendum and the attachments and exhibits hereto. All parties further acknowledge that they have executed this legal document voluntarily and of their own free will. This Agreement is effective upon execution by both parties. ▇▇ ▇▇▇▇▇▇, County Judge Authorized Agent – Signature May 28, 2024 Date ATTEST: ▇▇▇▇▇ ▇▇▇▇▇▇▇, County Clerk ▇▇▇▇ ▇▇▇▇▇▇ Authorized Agent- Printed Name VP Audio Visual Solutions 5/7/2024 | 10:13 AM CDT REVIEWED: Information Technology Department Type text here I hereby certify that funds in the amount of $ 219,450.93 are available to pay the obligation of Fort Bend County within the foregoing Agreement. ▇▇▇▇▇▇ ▇▇ ▇▇▇▇▇▇▇▇▇▇, County Auditor Exhibit A: DataVox’s Audio Visual Upgrade Proposal, last modified on April 17, 2024 Exhibit B: Grant Provisions Exhibit C: Federal Clauses i:\agreements\2024 agreements\it\datavox, inc. (24-it-100651)\addendum to agreement with datavox, inc (24-it-100651).docx bo DocuSign Envelope ID: E87DF093-5399-4463-B94E-892B7E9B3051 DocuSign Envelope ID: E87DF093-5399-4463-B94E-892B7E9B3051 Docusign Envelope ID: D81ED8DB-E700-47BE-903A-D458F222E48F 9 Last Modified : 4/17/2024 DocuSign Envelope ID: E87DF093-5399-4463-B94E-892B7E9B3051 D a t a Vo x C o r p o r a t e P r o f i l e Docusign Envelope ID: D81ED8DB-E700-47BE-903A-D458F222E48F Our Mission Statement DocuSign Envelope ID: E87DF093-5399-4463-B94E-892B7E9B3051 S CO P E O F W O R K This section describes the standard Audio Visual services that DataVox will provide the Customer. The services are described by typical location or room. OFE (Owner Furnished Equipment) ▇▇▇ (Power Over Ethernet) OFOI (Owner Furnished, Owner Installed) PDU (Power Distribution Unit) OFCI (Owner Furnished, Contractor Installed) UPS (Universal Power Supply) MTR (Microsoft Teams Room) DSP (Digital Signal Processor) VC (Video Conferencing) TPS (Technical Project Supervisor) BYOD (Bring Your Own Device) PC (Project Coordinator)

Remote Access. As applicable, if Netsync requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Netsync’s Services, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer in writing, the below requirements must be met before Netsync is granted remote access to County Systems: (A) Netsync will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advance in writing by the County’s Director of Information Technology and Chief Information Officer. (B) Netsync will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Netsync will not access County Systems via unauthorized methods. (C) Netsync’s remote access to County Systems will only be requested and activated on as-needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Netsync to conduct their services and/or provide Services to County pursuant to this Agreement. (E). Netsync will allow only its Workforce approved in advance by County to access County Systems. Netsync will promptly notify County whenever an individual member of Netsync's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Netsync will keep a log of access when its Workforce remotely accesses County Systems. Netsync will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of Netsync’s Workforce is provided with remote access to County Systems, then Netsync’s Workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Netsync to comply with this Section may result in Netsync and/or Netsync’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Netsync, is under the direct control of Netsync, whether or not they are paid by ▇▇▇▇▇▇▇ Netsync and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. As applicable, if Netsync If Innovative requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Netsync’s the Services, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer in writing, the below requirements must be met before Netsync Innovative is granted remote access to County Systems: (A) Netsync A. Innovative will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advance in writing by the County’s Director of Information Technology and Chief Information Officer. (B) Netsync B. Innovative will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Netsync Innovative will not access County Systems via unauthorized methods. (C) NetsyncC. Innovative’s remote access to County Systems will only be requested and activated on as-needed basis and disabled when not in use. (D) D. Remote access is restricted only to County Systems necessary for Netsync Innovative to conduct their services and/or provide Services to County pursuant to this Agreement. (E). Netsync . E. Innovative will allow only its Workforce approved in advance by County to access County Systems. Netsync Innovative will promptly notify County whenever an individual member of NetsyncInnovative's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Netsync Innovative will keep a log of access when its Workforce remotely accesses County Systems. Netsync Innovative will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) F. If any member(s) of NetsyncInnovative’s Workforce is provided with remote access to County Systems, then NetsyncInnovative’s Workforce workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) G. Failure of Netsync Innovative to comply with this Section may result in Netsync Innovative and/or NetsyncInnovative’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) H. For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for NetsyncInnovative, is under the direct control of NetsyncInnovative, whether or not they are paid by ▇▇▇▇▇▇▇ Innovative and who have direct or incidental access to County Systems. (I) I. For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. As applicable, if Netsync requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Netsync’s Services, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer in writing, the below requirements must be met before Netsync is granted remote access to County Systems: (A) Netsync will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advance in writing by the County’s Director of Information Technology and Chief Information Officer. (B) Netsync will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Netsync will not access County Systems via unauthorized methods. (C) Netsync’s remote access to County Systems will only be requested and activated on as-needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Netsync to conduct their services and/or provide Services to County pursuant to this Agreement. (E). Netsync will allow only its Workforce approved in advance by County to access County Systems. Netsync will promptly notify County whenever an individual member of Netsync's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Netsync will keep a log of access when its Workforce remotely accesses County Systems. Netsync will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of Netsync’s Workforce is provided with remote access to County Systems, then Netsync’s Workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Netsync to comply with this Section may result in Netsync and/or Netsync’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Netsync, is under the direct control of Netsync, whether or not they are paid by ▇▇▇▇▇▇▇ and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. As applicable, if Netsync Carahsoft requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of NetsyncCarahsoft’s Services, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer in writing, the below requirements must be met before Netsync Carahsoft is granted remote access to County Systems: (A) Netsync Carahsoft will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advance advanced in writing by the County’s Director of Information Technology and Chief Information Officer. (B) Netsync Carahsoft will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Netsync Carahsoft will not access County Systems via unauthorized methods. (C) NetsyncCarahsoft’s remote access to County Systems will only be requested and activated on as-needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Netsync Carahsoft to conduct their services and/or provide Services to County pursuant to this Agreement. (E). Netsync Carahsoft will allow only its Workforce approved in advance by County to access County Systems. Netsync Carahsoft will promptly notify County whenever an individual member of NetsyncCarahsoft's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Netsync Carahsoft will keep a log of access when its Workforce remotely accesses County Systems. Netsync Carahsoft will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of NetsyncCarahsoft’s Workforce is provided with remote access to County Systems, then NetsyncCarahsoft’s Workforce workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Netsync Carahsoft to comply with this Section may result in Netsync Carahsoft and/or NetsyncCarahsoft’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for NetsyncCarahsoft, is under the direct control of NetsyncCarahsoft, whether or not they are paid by ▇▇▇▇▇▇▇ Carahsoft and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. As applicable, if Netsync Datavox requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of NetsyncDatavox’s Services, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer in writing, the below requirements must be met before Netsync Datavox is granted remote access to County Systems: (A) Netsync Datavox will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advance in writing by the County’s Director of Information Technology and Chief Information Officer. (B) Netsync Datavox will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Netsync Datavox will not access County Systems via unauthorized methods. (C) NetsyncDatavox’s remote access to County Systems will only be requested and activated on as-needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Netsync Datavox to conduct their services and/or provide Services to County pursuant to this Agreement. . (E). Netsync ) Datavox will allow only its Workforce approved in advance by County to access County Systems. Netsync Datavox will promptly notify County whenever an individual member of NetsyncDatavox's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Netsync Datavox will keep a log of access when its Workforce remotely accesses County Systems. Netsync Datavox will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of NetsyncDatavox’s Workforce is provided with remote access to County Systems, then NetsyncDatavox’s Workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Netsync Datavox to comply with this Section may result in Netsync Datavox and/or NetsyncDatavox’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for NetsyncDatavox, is under the direct control of NetsyncDatavox, whether or not they are paid by ▇▇▇▇▇▇▇ Datavox and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).. Docusign Envelope ID: B280D8D0-6BA1-4269-9B90-1617C0F0E460 ▇▇▇▇ ▇▇▇▇▇▇ VP Audio Visual Solutions 2/25/2025 | 5:13 PM CST Docusign Envelope ID: B280D8D0-6BA1-4269-9B90-1617C0F0E460 Docusign Envelope ID: B280D8D0-6BA1-4269-9B90-1617C0F0E460 2 Last Modified : 1/8/2025 D a t a Vo x C o r p o r a t e P r o f i l e Docusign Envelope ID: B280D8D0-6BA1-4269-9B90-1617C0F0E460 Our Mission Statement S CO P E O F W O R K This section describes the standard Audio Visual services that DataVox will provide the Customer. The services are described by typical location or room. OFE (Owner Furnished Equipment) ▇▇▇ (Power Over Ethernet) OFOI (Owner Furnished, Owner Installed) PDU (Power Distribution Unit) OFCI (Owner Furnished, Contractor Installed) UPS (Universal Power Supply) MTR (Microsoft Teams Room) DSP (Digital Signal Processor) VC (Video Conferencing) TPS (Technical Project Supervisor) BYOD (Bring Your Own Device) PC (Project Coordinator)

Remote Access. As applicable, if Netsync TRIEDATA requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of NetsyncTRIEDATA’s Services, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer in writing, the below requirements must be met before Netsync TRIEDATA is granted remote access to County Systems: (A) Netsync TRIEDATA will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advance in writing by the County’s Director of Information Technology and Chief Information Officer. (B) Netsync TRIEDATA will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Netsync TRIEDATA will not access County Systems via unauthorized methods. (C) NetsyncTRIEDATA’s remote access to County Systems will only be requested and activated on as-needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Netsync TRIEDATA to conduct their services and/or provide Services to County pursuant to this Agreement. (E). Netsync TRIEDATA will allow only its Workforce approved in advance by County to access County Systems. Netsync TRIEDATA will promptly notify County whenever an individual member of NetsyncTRIEDATA's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Netsync TRIEDATA will keep a log of access when its Workforce remotely accesses County Systems. Netsync TRIEDATA will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of NetsyncTRIEDATA’s Workforce is provided with remote access to County Systems, then NetsyncTRIEDATA’s Workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. . (G) ). Failure of Netsync TRIEDATA to comply with this Section may result in Netsync TRIEDATA and/or NetsyncTRIEDATA’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for NetsyncTRIEDATA, is under the direct control of NetsyncTRIEDATA, whether or not they are paid by ▇▇▇▇▇▇▇ TRIEDATA and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. As applicable, if Netsync requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Netsync’s Services, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer in writing, the below requirements must be met before Netsync is granted remote access to County Systems: (A) Netsync will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advance in writing by the County’s Director of Information Technology and Chief Information Officer. (B) Netsync will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Netsync will not access County Systems via unauthorized methods. (C) Netsync’s remote access to County Systems will only be requested and activated on as-needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Netsync to conduct their services and/or provide Services to County pursuant to this Agreement. (E). Netsync will allow only its Workforce approved in advance by County to access County Systems. Netsync will promptly notify County whenever an individual member of Netsync's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Netsync will keep a log of access when its Workforce remotely accesses County Systems. Netsync will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of Netsync’s Workforce is provided with remote access to County Systems, then Netsync’s Workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Netsync to comply with this Section may result in Netsync and/or Netsync’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Netsync, is under the direct control of Netsync, whether or not they are paid by ▇▇▇▇▇▇▇ Netsync and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).

Remote Access. As applicable, if Netsync CLARIVATE requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of NetsyncCLARIVATE’s Services, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer in writing, the below requirements must be met before Netsync CLARIVATE is granted remote access to County Systems: (A) Netsync CLARIVATE will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advance in writing by the County’s Director of Information Technology and Chief Information Officer. (B) Netsync CLARIVATE will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Netsync CLARIVATE will not access County Systems via unauthorized methods. (C) NetsyncCLARIVATE’s remote access to County Systems will only be requested and activated on as-needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Netsync CLARIVATE to conduct their services and/or provide Services to County pursuant to this Agreement. . (E). Netsync ) CLARIVATE will allow only its Workforce approved in advance by County to access County Systems. Netsync CLARIVATE will promptly notify County whenever an individual member of NetsyncCLARIVATE's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Netsync CLARIVATE will keep a log of access when its Workforce remotely accesses County Systems. Netsync CLARIVATE will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of NetsyncCLARIVATE’s Workforce is provided with remote access to County Systems, then NetsyncCLARIVATE’s Workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Netsync CLARIVATE to comply with this Section may result in Netsync CLARIVATE and/or NetsyncCLARIVATE’s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for NetsyncCLARIVATE, is under the direct control of NetsyncCLARIVATE, whether or not they are paid by ▇▇▇▇▇▇▇ CLARIVATE and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).. __________________

Remote Access. As applicable, if Netsync requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Netsync’s ’ Services, except as otherwise agreed by the parties and approved by the County’s Director of Information Technology and Chief Information Officer in writing, the below requirements must be met before Netsync is granted remote access to County Systems: (A) Netsync will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advance in writing by the County’s Director of Information Technology and Chief Information Officer. (B) Netsync will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Netsync will not access County Systems via unauthorized methods. (C) Netsync’s Netsyncs’ remote access to County Systems will only be requested and activated on as-needed basis and disabled when not in use. (D) Remote access is restricted only to County Systems necessary for Netsync to conduct their services and/or provide Services to County pursuant to this Agreement. . (E). ) Netsync will allow only its Workforce approved in advance by County to access County Systems. Netsync will promptly notify County whenever an individual member of Netsync's ' Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Netsync will keep a log of access when its Workforce remotely accesses County Systems. Netsync will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County’s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident. (F) If any member(s) of Netsync’s ’ Workforce is provided with remote access to County Systems, then Netsync’s ’ Workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet café). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas. (G) Failure of Netsync to comply with this Section may result in Netsync and/or Netsync’s ’ Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems. (H) For purposes of this Section, “Workforce” means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Netsync, is under the direct control of Netsync, whether or not they are paid by ▇▇▇▇▇▇▇ Netsync and who have direct or incidental access to County Systems. (I) For purposes of this Section, “Systems” means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).