Remote Diagnostics. The Company may provide remote access software to the Customer to facilitate remote diagnostics and to assist in the analysis and resolution of Faults. The Customer shall install such remote access software, and provide the Company with remote access to the Customer’s systems, at its sole discretion. In order to take advantage of remote diagnostics, the Customer may be required to purchase a compatible modem/communications device.
Appears in 3 contracts
Sources: Supply of Software, Consultancy, Training and Support Services, Supply of Software, Consultancy, Training and Support Services, Supply of Software, Consultancy, Training and Support Services