Procedures for Error Correction Services Sample Clauses

Procedures for Error Correction Services. We will make reasonable efforts to correct and resolve Errors that you report to us and which we are able to reproduce. You will promptly provide us with all information requested by us to reproduce such Errors. For each such Error, we will use reasonable efforts to provide you with a workaround, a software patch or, if we are unable to provide you with either of the foregoing, a specific action plan for addressing the Error, including a good faith estimate of the time required to correct and resolve such Error.
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Procedures for Error Correction Services. 3.3.1 To obtain Error Correction services, Licensee must notify Vendor of any suspected Error and must provide Vendor with reasonable detail of the nature of and circumstances surrounding the Error. 3.3.2 Vendor may perform remote diagnostics to determine the existence and nature of an Error reported by Licensee. 3.3.3 Vendor will make reasonable commercial efforts to correct and resolve Errors that Licensee reports to Vendor and which Vendor is able to reproduce. Licensee will promptly provide Vendor with all information requested by Vendor to reproduce such Errors. For each such Error, Vendor will use reasonable commercial efforts to provide Licensee with a workaround, a software patch or, if Vendor is unable to provide Licensee with either of the foregoing, a specific action plan for addressing the Error, including a good faith estimate of the time required to correct and resolve such Error. 3.3.4 Vendor will use reasonable commercial efforts to communicate with Licensee, by telephone or e-mail, within the following targeted response times regarding Errors that Licensee reports to Vendor during the Support Times; for purposes of this Agreement, a "response" means Vendor's acknowledgment of an Error, and does not necessarily mean that a resolution will be achieved. 3 Degraded Operations Errors that cause non-critical Software features consistently to malfunction. 3 working days 4 Minimal Impact Errors that cause attributes and/or options of utility programs not to operate in accordance with specifications. Next Licensed Software release
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Procedures for Error Correction Services 
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Related to Procedures for Error Correction Services

  • Implementation Services Vendor shall provide the Implementation Services, if any, described in Exhibit A. The Services Fees for any Implementation Services shall be described in Exhibit A.

  • Procedures for LNP Request The Parties shall provide for the requesting of End Office LNP capability on a reciprocal basis through a written request. The Parties acknowledge that Verizon has deployed LNP throughout its network in compliance with FCC 96-286 and other applicable FCC Regulations. 15.4.1 If Party B desires to have LNP capability deployed in an End Office of Party A, which is not currently capable, Party B shall issue a LNP request to Party A. Party A will respond to the Party B, within ten (10) days of receipt of the request, with a date for which LNP will be available in the requested End Office. Party A shall proceed to provide for LNP in compliance with the procedures and timelines set forth in FCC ▇▇-▇▇▇, ▇▇▇▇▇▇▇▇▇ 80, and FCC 97-74, Paragraphs 65 through 67. 15.4.2 The Parties acknowledge that each can determine the LNP-capable End Offices of the other through the Local Exchange Routing Guide (LERG). In addition, the Parties shall make information available upon request showing their respective LNP-capable End Offices, as set forth in this Section 15.4.

  • Required Procurement Procedures for Obtaining Goods and Services The Grantee shall provide maximum open competition when procuring goods and services related to the grant- assisted project in accordance with Section 287.057, Florida Statutes.

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  • Support Services Rehabilitation, counselling and EAP’s. Support is strictly non- punitive, and can be accessed at anytime (self-identification of the need for help is strongly encouraged).