Report Contents. WTT will prepare (i) a listing of key service activities, and (ii) definitions of measurements of qualitative and quantitative service performance levels for each such key service activity, and will submit such listings and definitions to the JOC for approval. Such service performance levels will be used to measure WTP's and WTT's performance of their responsibilities under this Agreement.
Appears in 2 contracts
Sources: Service Bureau Software Services Agreement (TRX Inc/Ga), Service Bureau/Outsourcing Agreement (TRX Inc/Ga)