REPORTING CONCERNS. The Provider shall maintain comprehensive procedures for the reporting of and the management of any allegation against a member of Provider Personnel of a failing to safeguard adults and children compliant with legislation at paragraph 61. These procedures should ensure referral to the Council. The Provider shall immediately (and in any event within 24 hours) notify the Council and if it becomes aware, has reason to believe, or suspects that a child or adult is likely to be, is being, or has been abused or injured by a member of the Provider Personnel. The Provider shall ensure that the Provider Personnel make accurate, factual and contemporaneous notes of any incidents relating to the safeguarding of adults and children and that the Provider Personnel provide the Provider with a copy of all notes within 24 hours of the occurrence of any such incident. The Provider shall keep all notes and records relating to such incidents for at least six years following the end of the Term. The Provider shall consider whether it is appropriate to suspend that member of the Provider Personnel and shall take such emergency measures (by way of example, but without limitation, informing the police or seeking medical assessment/treatment) as it deems appropriate to the situation. The Provider must, as far as is practicable, preserve any evidence but may not commence any investigation until authorised to do so by the Council. If the Provider suspends or dismisses a member of Provider Personnel by reason of an allegation or finding of abuse, or failing to safeguard a child or adult, the Provider shall follow recognised safeguarding guidance (including that of government and other relevant professional bodies). The Provider shall keep full and detailed records of all such suspensions and dismissals (which shall include but is not limited to the name and address of the dismissed, or suspended member of Provider Personnel; the nature of the allegation or finding; the names and contact details of the victim and any witnesses; and any relevant evidence) and the Provider shall immediately notify (and in any event within 24 hours) the Council and any other interested supervisory body of such suspension or dismissal. The Provider is reminded of its legal obligation to refer relevant information to the Independent Safeguarding Authority (“ISA”), where there is a concern relating to the harm or the risk of harm to children or vulnerable adults or where there is a concern about the behaviour or conduct of an Individual. The Provider agrees to comply with this obligation in a timely manner and in accordance with the guidance issued by ISA.
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REPORTING CONCERNS. The Provider Contractor shall adopt and maintain comprehensive procedures for the reporting of and the management of any allegation against a member of Provider Contractor Personnel of a failing to safeguard adults and children compliant with legislation at paragraph 61. These procedures should ensure referral to the Councilpeople. The Provider Contractor shall ensure that such procedures: promote the safety and welfare of vulnerable people; and, comply with any statutory requirements. The Contractor shall immediately (and in any event within 24 hours) notify the Council’s Safeguarding Adults Lead (as notified to the Contractor’s Authorised Representative by the Council’s Authorised Representative) and the Council and Representative if it becomes aware, has reason to believe, or suspects that a child or an adult is likely to be, is being, or has been abused or injured by a member of the Provider Contractor Personnel. The Provider shall ensure that In such circumstances, the Provider Personnel make accurate, factual and contemporaneous notes of any incidents relating to the safeguarding of adults and children and that the Provider Personnel provide the Provider with a copy of all notes within 24 hours of the occurrence of any such incident. The Provider shall keep all notes and records relating to such incidents for at least six years following the end of the Term. The Provider Contractor shall consider whether it is appropriate to suspend that member of the Provider Contractor Personnel and shall take such emergency measures (by way of example, but without limitation, informing the police or seeking medical assessment/treatment) as it deems appropriate to the situation. The Provider Contractor must, as far as is practicable, preserve any evidence but may not commence any investigation until authorised to do so by the Council. If applicable, the Provider Contractor shall also notify the Care Quality Commission and DBS of any such incidents. The Contractor shall ensure that the Contractor Personnel make accurate, factual and contemporaneous notes of all incidents that potentially raise issues relating to the safeguarding of vulnerable people and shall procure that the Contractor Personnel provide the Contractor with a copy of all notes within 24 hours of the occurrence of any such incident. The Contractor shall keep all notes and records relating to such incidents for at least six years following the end of the Contract Period and make them available to the Council upon request. If the Contractor suspends or dismisses a member of Provider Contractor Personnel by reason of an allegation or finding of abuse, or failing to safeguard a child or an adult, the Provider Contractor shall follow recognised safeguarding people guidance (including that of government and other relevant professional bodies). The Provider Contractor shall keep full and detailed records of all such suspensions and dismissals (which shall include but is not limited to the name and address of the dismissed, or suspended member of Provider Contractor Personnel; the nature of the allegation or finding; the names and contact details of the victim and any witnesses; and any relevant evidence) and the Provider Contractor shall immediately notify (and in any event within 24 hours) the Council Council’s Authorised Representative and any other interested supervisory body of such suspension or dismissal. The Provider is reminded of its legal obligation to Contractor shall refer relevant information about any person carrying out the Services to the Independent Safeguarding Authority DBS where it removes permission for such person to carry out the Services (“ISA”)or would have, where there is if such person had not otherwise ceased to carry out the Services) because, in its opinion, such person has harmed or poses a concern relating to the harm or the risk of harm to children any child or adult at risk. The Contractor acknowledges that the Council has responsibilities to seek assurance and supporting evidence from contractors that they are adhering to safeguarding legislation and are sufficiently carrying out their safeguarding responsibilities in the provision of the Services under this Contract. The Contractor shall: use all reasonable endeavours to assist the Council in complying with the Council's duty to discharge its functions having regard to the need to safeguard and promote the welfare of vulnerable adults or where there is a concern about and children; ensure that Contractor Personnel shall cooperate with and give reasonable assistance to the behaviour or conduct of an Individual. The Provider agrees Council to enable the Council to comply with its statutory duties to safeguard and promote the welfare of vulnerable adults and children; and immediately notify the Council of any information that it reasonably requests to enable it to be satisfied that the obligations of this obligation Schedule have been met. The Contractor shall undertake regular (being not less than once every three months) risk assessments of service users in a timely manner order to identify issues of vulnerability. The Contractor shall integrate such risk assessments into its assessments’ practise, care planning and person-centred planning processes so as to reduce risk and increase service users’ self-protection mechanisms. The Contractor shall ensure that information regarding complaints procedures and safeguarding matters is readily available and accessible to all stakeholders including but not limited to service users, their carers and families and Contractor Personnel. The Contractor shall make such information available to the Council upon request. The Contractor shall establish and encourage good lines of communication amongst Contractor Personnel and its supervisory personnel and amongst service users, relatives and other professionals in accordance with order to ▇▇▇▇▇▇ an “open culture” within the guidance issued by ISAContractor’s organisation.
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