Reporting via Scorecard. On a monthly basis no later than the eighth (8th) business day following the end of each month beginning in November 2011, ▇▇▇▇▇▇▇.▇▇▇ shall send an activity report to Customer in a mutually agreed upon form and format which includes (i) the status of ▇▇▇▇▇▇▇.▇▇▇’s compliance with the Environment Performance SLAs, (ii) compliance with Service Delivery Performance SLAs, (iii) a count and summary description of all Severity Level 1-4 Errors, and (iv) any other information or details as mutually agreed by the Parties relating to ▇▇▇▇▇▇▇.▇▇▇’s performance of the obligations set forth in this Exhibit D. ▇▇▇▇▇▇▇.▇▇▇ shall provide reports on additional key performance indicators on the daily, weekly and monthly cycles as specified in the VPRD.
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Reporting via Scorecard. On a monthly basis no later than the eighth (8th) business day following the end of each month beginning in November 2011month, ▇▇▇▇▇▇▇.▇▇▇ shall send an activity report to Customer Comcast in a mutually agreed upon form and format which includes (i) the status of ▇▇▇▇▇▇▇.▇▇▇’s compliance with the Environment Performance SLAs, (ii) compliance with Service Delivery Performance SLAs, (iii) a count and summary description of all Severity Level 1-4 Errors, and (iv) any other information or details as mutually agreed by the Parties relating to ▇▇▇▇▇▇▇.▇▇▇’s performance of the obligations set forth in this Exhibit D. B. ▇▇▇▇▇▇▇.▇▇▇ shall provide reports on additional key performance indicators on the daily, weekly and monthly cycles as specified in the VPRD.. *** CONFIDENTIAL MATERIAL REDACTED AND SEPARATELY FILED WITH THE COMMISSION ***
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