Requests for Support Sample Clauses

The "Requests for Support" clause defines the procedures and conditions under which one party may seek assistance or resources from the other party during the course of their agreement. Typically, this clause outlines the types of support that can be requested, such as technical help, additional information, or personnel, and may specify the process for submitting and responding to such requests, including any required notice periods or documentation. Its core practical function is to ensure that both parties have a clear, agreed-upon method for obtaining necessary support, thereby minimizing misunderstandings and facilitating smooth collaboration.
Requests for Support. Requests for support from Retailer must be made as directed by NewStore or they will not be covered by these Support Terms. Each support request must also include all information reasonably requested by NewStore on the applicable submission page. Retailer may classify the Severity Level in any support request, provided that NewStore may modify the Severity Level with notice to Retailer, based on NewStore’s reasonable assessment of the impact of the applicable Error. All support will be provided in the English language only.
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Requests for Support. During the term of this Agreement and each renewal period, CUF shall consider, from time to time, the provision of support or aid to Clemson, upon Clemson’s reasonable request or direction, subject to the fiduciary responsibilities of the CUF Board of Directors, and its delegate(s), including without limitation: a. CUF, and its Board of Directors’ and officers’ compliance with I.R.C. §501(c)(3), the prohibition against private inurement contained therein, the excess benefit transaction rules of I.R.C. §4958, the CUF conflict of interest policy and any other applicable State and federal law, accompanying regulations or successor statutes or provisions; b. CUF’s compliance with any restrictions in connection with any specific fund, fund agreement, trust agreement, endowment, quasi-endowment, gift, gift instrument, and other donor or grant-maker agreement, enforceable under applicable law; and c. the provision of such support or aid is within CUF’s cash flow projections and budgetary constraints with regard to commitments and obligations of CUF.
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Requests for Support. Support assistance must be requested by Client’s designated person(s) by email to the Secarus Help Desk, using the Secarus Client Portal, or by phone. Each request for assistance will be issued a service ticket and assigned a service ticket number for tracking.
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Requests for Support. The State will place requests for Support Services (each, a “Request”) directly with the Contractor’s Support Services group or Help Desk. The Contractor will provide support for user password reset and support for routine user-access problems to the System 24 hours a day, 7 days a week, 365 days a year. Contractor will ask, at a minimum, the following information in connection with each Request for Support Services:  Name of End User or other person making the Request  Name of person to be contacted with respect to the Request (if different from above)  Telephone number/extension of contact person  System(s) affected by the Error  Brief description of the applicable Error  Initial Severity Level for the Incident If Contractor’s Support Services group is not immediately available to answer the telephone, Contractor will provide the State an opportunity to leave a voice message. For voice messages received for password reset, routine System access problems, or for ▇▇▇▇▇ ▇ incidents (defined below), the voice message shall generate a page or other immediate electronic notification to the on-call member of Contractor’s Support Services group, so that the Contractor can provide immediate support.
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Requests for Support. Support Requests. Appriss will provide support to Licensee’s users. Support will be provided on a 24 hours, 7 days a week, 365 days a year basis through the Appriss Customer First Center (CFC). Support may be requested by Licensee’s users via email phone as described in Appriss’ support policies. Appriss will target to respond to each request for support based on the priority level assigned to the matter as described in the following table: Priority Level Description Response Time* Target (Business Hours from creation of service ticket by CFC) 1 The Gateway Service is non-operational or users cannot access the system, or the functionality is significantly decreased or back up or other security of data can no longer be performed. The 1 defect affects mission•critical functions or information in the production environment and may include, but not be limited to, data loss or corruption, system crash or missing major functionality. This may include any defect related to system availability, overall data integrity, or ability to serve the Licensee. 2 The Gateway Service is operational with functional limitations or restrictions but there is minimal business impact. Under a Priority 2, the defect will have a large impact on the functionality of the application, but does not require immediate release into the production environment. This defect allows continued use of the application, but there is a known compatibility or operability disruptions with no known Licensee acceptable work-around or missing minor functionality.
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Requests for Support 
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Related to Requests for Support

  • REQUESTS FOR PAYMENT Payments shall be made in accordance with Article I.4 of the Special Conditions.

  • Requests for Assistance 1. Requests for assistance shall be made in writing, signed by the Chairman or Executive Officer of the Requesting Authority or any other persons authorised by law to do so. The requests shall be addressed to the contact person of the Requested Authority listed in Annex A. 2. The Request should specify the following: a. a description of the subject matter of the request and the purpose for which the information is sought and the reasons why this information will be of assistance; b. a description of the specific information, documents or assistance requested by the Requesting Authority; c. a description of the facts that constitute the grounds for the suspicion that the offence that is the subject of the request has been committed, and of the connection between these facts and the assistance requested; d. a short description of the relevant provisions that may have been violated and, if known to the Requesting Authority, a list of the persons or institutions believed by the Requesting Authority to possess the information sought or the places where such information may be obtained and the details that support this belief, to the best of the Requesting Authority’s knowledge; e. in so far as the request concerns information relating to transactions in specific securities the Requesting Authority should provide at least, but not limited to the following: • a description of the securities in question as precise as possible (including e.g. the relevant code), • the names of those firms with whose transactions in the securities the Requesting Authority is concerned, • the dates between which transactions in the securities are considered relevant for the purposes of the request, • the names of any firms and persons on whose behalf relevant transactions in the securities are believed or suspected to have been entered into; f. in so far as the request relates to information concerning the business or activities of any person, such precise information as the Requesting Authority is able to provide so as to enable such persons to be identified; g. an indication of the sensitivity of the information contained in the request and whether the Requesting Authority agrees that the request shall be disclosed to persons whom the Requested Authority may need to approach for information; h. whether the Requesting Authority is or has been in contact with any other authority or law enforcement agency in the jurisdiction of the Requested Authority in relation to the subject matter of the request; i. any other authority whom the Requesting Authority is aware has an active interest in the subject matter of the request; j. an indication of the urgency of the request, or the desired time period for the reply; and ▇. a declaration that any information or document transferred to the Requesting Authority pursuant to the request shall be used solely for the purpose for which it was delivered.

  • Requests for Swing Loans The Borrower shall give the Administrative Agent prior notice (which may be written or oral) no later than 1:00 p.m. (Chicago time) on the date upon which the Borrower requests that any Swing Loan be made, of the amount and date of such Swing Loan, and, if applicable, the Interest Period requested therefor. The Administrative Agent shall promptly advise the Swing Line Lender of any such notice received from the Borrower. Thereafter, the Swing Line Lender shall notify the Administrative Agent (who shall thereafter promptly notify the Borrower) whether or not it has elected to make such Swing Loan. If the Swing Line Lender agrees to make such Swing Loan, it may in its discretion quote an interest rate to the Borrower at which the Swing Line Lender would be willing to make such Swing Loan available to the Borrower for the Interest Period so requested (the rate so quoted for a given Interest Period being herein referred to as “Swing Line Lender’s Quoted Rate”). The Borrower acknowledges and agrees that the interest rate quote is given for immediate and irrevocable acceptance. If the Borrower does not so immediately accept the Swing Line Lender’s Quoted Rate for the full amount requested by the Borrower for such Swing Loan, the Swing Line Lender’s Quoted Rate shall be deemed immediately withdrawn and such Swing Loan shall bear interest at the rate per annum determined by adding the Applicable Margin for Base Rate Loans under the Revolving Credit to the Base Rate as from time to time in effect. Subject to the terms and conditions hereof, the proceeds of each Swing Loan extended to the Borrower shall be deposited or otherwise wire transferred to an account of the Borrower maintained with the Administrative Agent or its Affiliate or as the Borrower, the Administrative Agent, and the Swing Line Lender may otherwise agree. Anything contained in the foregoing to the contrary notwithstanding, the undertaking of the Swing Line Lender to make Swing Loans shall be subject to all of the terms and conditions of this Agreement (provided that the Swing Line Lender shall be entitled to assume that the conditions precedent to an advance of any Swing Loan have been satisfied unless notified to the contrary by the Administrative Agent or the Required Lenders).

  • Requests for Loans (a) Borrower shall give to Agent written notice in the form of Exhibit D-1 hereto (or telephonic notice confirmed in writing in the form of Exhibit D-1 hereto) of each Loan (other than a Swing Line Loan) requested hereunder (a “Loan Request”) by 12:00 noon (Cleveland time) on the Business Day prior to the proposed Drawdown Date with respect to Base Rate Loans and three (3) Business Days prior to the proposed Drawdown Date with respect to LIBOR Rate Loans. Each such notice shall specify with respect to the requested Loan the proposed principal amount of such Loan, the Type of Loan, the initial Interest Period (if applicable) for such Loan and the Drawdown Date. Each such notice shall also contain a statement that the conditions to borrowing set forth in §11 hereof have been satisfied. Promptly upon receipt of any such notice, Agent shall notify each of Lenders thereof. Each such Loan Request shall be irrevocable and binding on Borrower and shall obligate Borrower to accept the Loan requested from Lenders on the proposed Drawdown Date. Subject to §2.1(c)(iv), each Loan Request shall be (a) for a Base Rate Loan in a minimum aggregate amount of $1,000,000 or an integral multiple of $100,000 in excess thereof; or (b) for a LIBOR Rate Loan in a minimum aggregate amount of $2,000,000 or an integral multiple of $100,000 in excess thereof; provided, however, that there shall be no more than eight (8) LIBOR Rate Loans outstanding at any one time. (b) Borrower shall give to Agent and Swing Line Lender written notice in the form of Exhibit D-2 hereto (or telephonic notice confirmed in writing in the form of Exhibit D-2 hereto) of each Swing Line Loan requested hereunder (a “Request for Swing Line Loan”) by 1:00 p.m. (Cleveland time) on the Business Day of the proposed borrowing of a Swing Line Loan. On the date of the requested Swing Line Loan and subject to satisfaction of the applicable conditions set ▇▇▇▇▇ ▇▇ §▇▇ for all borrowings, Swing Line Lender will make the proceeds of such Swing Line Loan available to Borrower in Dollars, in immediately available funds, at the account specified by Borrower in its Request for Swing Line Loan not later than 3:00 p.m. (Cleveland time) on such date. Each such Request for Swing Line Loan shall also contain a statement that the conditions to borrowing set forth in §11 hereof have been satisfied.

  • REQUESTS FOR FLEXIBLE WORKING ARRANGEMENTS 49.1 Employee may request change in working arrangements s.65 of the Act. Note 1: Section 65 of the Act provides for certain Employees to request a change in their working arrangements because of their circumstances, as set out in s.65(1A).