Requirement Analysis. 4.1 The Service Provider, if requested as part of the Call-Off Procedure and/or any Mini-Competition exercise, shall: • Provide a range of requirements capture, analysis and related disciplines in order to understand the business and technical requirements. The Call-Off Procedure and/or any Mini-Competition exercise will detail whether this is to assist in an existing initiative or as a function within an end-to-end delivery. 4.2 The Service Provider shall be able to provide the full end to end services at all times, or any part of the thereof, if requested by the Contracting Authority. Each individual requirement will be specified as part of the Call- Off Procedure and/or any Mini-Competition exercise is accordance with the Framework and may include activities relating to: • Gathering and Documenting Business Requirements including: • Functional and Non-Functional requirements • Process requirements • Service requirements • Use Cases, User Stories and User Interfaces. • Business Architecture requirements • Workshop facilitation including multiple elicitation techniques. • Process Analysis including ‘as-is’ and ‘to-be’ definition 4.3 Where relevant to the delivery of a project as part of any Services, or where requested by the Contracting Authority, the Service Provider shall demonstrate adherence to the following maturity models (or, if acceptable to the Contracting Authority (acting reasonably), an equivalent) and provide certification if requested: • Adherence to and measured against standard industry maturity models BAMM. • Certification and the use of structure business requirements analysis, use case, UML, BCS, Lean, BPMN.
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Sources: Framework Agreement, Framework Agreement