Common use of Response Level Identification Clause in Contracts

Response Level Identification. 1.8.1. 1st Level Response - Acknowledge receipt of defect report. 1.8.2. 2nd Level Response - Provision of patch, work around, temporary fix, or other temporary resolution of the defect and documentation of corrections. 1.8.3. 3rd Level Response - Official object code fix incorporated in a Release of the Product and/or an update in the Applicable Specifications.