Response Policy Sample Clauses

Response Policy. The parties agree to follow the "After Hours Procedure Policy." The policy can be changed by mutual agreement.
Response Policy. Contractor shall respond to any Errors reported by County based on the priority code assigned to each such Error. County shall identify the priority code when it initially reports the Error to Contractor. Contractor may, in its reasonable discretion, re- classify the Error after its initial investigation. In the event Contractor does not meet the service level response for the Error as described in the table below, the County may request to escalate the Error to a higher priority code, which request the Contractor shall not unreasonably deny.
Response Policy 

Related to Response Policy

  • Response to Notice Within ten business days of receiving the Claim Notice, the Respondent must notify the Claimant of its representative to negotiate the dispute.

  • Acceptable Use Policy With respect to the Cloud Service, Customer will not: (a) disassemble, decompile, reverse-engineer, copy, translate or make derivative works, (b) transmit any content or data that is unlawful or infringes any intellectual property rights, or (c) circumvent or endanger its operation or security.

  • SUBSTANCE ABUSE POLICY Represented employees are subject to the City's current Substance Abuse Policy.