RESPONSE PROCEDURE. If service is unavailable in Carrier’s service area for more than twenty-four (24) continuous hours due to Carrier’s fault, Carrier will give Customer a pro rata daily credit for the period Customer is without service. To receive such credit, Customer must notify Carrier in writing within thirty (30) days after the first ▇▇▇▇ is received for the period during which the interruption started.
Appears in 3 contracts
Sources: Account Agreement, Account Agreement, Customer Agreement