Responsible Parties. Both Parties will be responsible for coordinating all restoration activity for service interruptions requiring emergency maintenance and/or downtime including incident isolation, testing and repair work for the systems, network and applications either leased or supplied by a specific Party or located within a premised occupied and controlled by that Party. Third party vendor coordination will be the sole responsibility of the Party who initiated service with that vendor.
Appears in 3 contracts
Sources: Service Level Agreement (IXI Mobile, Inc.), Service Level Agreement (IXI Mobile, Inc.), Service Level Agreement (IXI Mobile, Inc.)