Retrieval Requests Sample Clauses

Retrieval Requests. If Merchant deposits Transactions with Bank through magnetic tape, electronic transmission, or electronic data capture terminal, upon the request of a Card Association or Bank, Merchant shall respond to all Retrieval Requests within the time frames specified in the applicable Operating Rules. If Merchant does not respond or responds late to a Retrieval Request, Merchant may be without recourse as Chargebacks for “non receipt of requested item” in most cases, cannot be reversed.

Retrieval Requests. 11.1. You agree to provide all reasonable assistance requested by ▇▇▇▇▇▇ to resolve any disputes arising from your receipt of Merchant Services. You must respond to a Retrieval Request with a legible copy of the Sales Transaction Receipt within the time-frame specified on the Retrieval Request. Failure to do so means you will automatically be responsible for any Chargeback relating to the Sales Transaction, and such Chargebacks cannot be reversed. You acknowledge that response to a Retrieval Request does not guarantee that a Chargeback will always be reversed.

Retrieval Requests. Merchant is required by the Associations to store original documentation, and to timely respond to Retrieval Requests, of each Transaction for at least six months from the date of the respective Transaction, and to retain copies of all such data for at least 18 months from the date of the respective Transaction. Merchant is responsible for any Chargebacks that result from Merchant’s failure to timely respond to Retrieval Requests for documentation relating to a Transaction.

Retrieval Requests. In the case of a retrieval request, Planet Payment will receive the information from the applicable Card Association. Planet Payment will provide such information to Acquirer within 24 hours after receipt thereof from the relevant Card Association in the daily chargeback and retrieval report via PWEB.

Retrieval Requests. A Cardholder may request information regarding a Transaction made at your establishment. If Citibank requests documentation or a Retrieval Request from you, you must provide us with a copy of the Sales Record within 30 business days of our request. If you do not respond in the allotted time, Citibank may issue a chargeback, as described in section 5.2.2.

Retrieval Requests. We will send you any RETRIEVAL REQUEST that we cannot satisfy with the information we have on file concerning a CARD SALE. If you notify us in writing by certified mail, return receipt requested, of the resolution of your investigation of such a RETRIEVAL REQUEST within seven business days after we send it to you, we will take the appropriate steps to reduce the probability of the CARD ISSUER issuing an unjustified CHARGEBACK. You acknowledge that your failure to comply with a RETRIEVAL REQUEST in accordance with CARD ORGANIZATIONs' rules may result in an irreversible CHARGEBACK of the subject CARD SALE.

Retrieval Requests. In order to comply with Retrieval Requests, Merchant shall store and retain Transaction Data and Transaction Receipts in compliance with the Payment Brand Rules, including any time frames set forth therein. Within seven (7) days (or such shorter time as the Payment Brand Rules may require) of Chase Paymentech sending Merchant a Retrieval Request, Merchant must provide to Chase Paymentech, via certified or overnight mail or by confirmed fax, (a) written resolution of Merchant’s investigation of such Retrieval Request; and (b) legible copies of any supporting documentation requested or required by the Retrieval Request. Merchant acknowledges that failure to fulfill a Retrieval Request timely and in accordance with Payment Brand Rules may result in an irreversible Chargeback.

Retrieval Requests. A Retrieval Request is a request for information by a Customer or Payment Brand relating to a claim or complaint concerning a Transaction submitted by ▇▇▇▇▇▇▇▇. Because a Retrieval Request requires Merchant to provide Chase Paymentech with specific Transaction information, Merchant must store and retain Transaction Data and Transaction Receipts, but must do so solely in compliance with the Payment Brand Rules and the Security Standards. Merchant acknowledges that failure to fulfill a Retrieval Request timely and in accordance with Payment Brand Rules may result in an irreversible Chargeback. If Chase Paymentech receives a Retrieval Request, Chase Paymentech will forward the same to Merchant. Upon receiving a Retrieval Request, Merchant must: (a) respond to the Retrieval Request within seven (7) days, or within the time frame otherwise set forth in the Retrieval Request; and (b) include with ▇▇▇▇▇▇▇▇’s response the following documentation: i. a written resolution of ▇▇▇▇▇▇▇▇’s investigation of the Retrieval Request; and ii. legible copies of any supporting documentation requested or required by the Retrieval Request.

Retrieval Requests. You must respond to a Retrieval Request with a legible copy of the Transaction Receipt within the time frame specified. If you fail to provide a legible copy of the Transaction Receipt, you will receive a Chargeback that cannot be cured.