Common use of Returns Coordination Clause in Contracts

Returns Coordination. 3.5.1.2.1 VITAL shall return all defective Product(s) within ten (10) days of the receipt of the replacement Product. 3.5.1.2.2 VITAL shall coordinate the return of all failed Product, freight and insurance prepaid, to the MCK designated repair center. 3.5.1.2.3 VITAL shall comply with the following RMA procedure: i. VITAL will ensure all Products are properly packaged prior to being shipped, and will include a description of the failure and written specification of any changes or alterations made to the Product. Product returned to MCK will conform in quantity and to the RMA request. ii. VITAL shall tag each Product returned with a transaction number and a brief description of the problem.

Appears in 3 contracts

Sources: Master Support Agreement (MCK Communications Inc), Master Support Agreement (MCK Communications Inc), Master Support Agreement (MCK Communications Inc)