Common use of Returns Policy Clause in Contracts

Returns Policy. 2.4.3.1 Non-delivered returns All Non delivered returns from 45 days from shipping (dropship) will be returned back to you. As a policy Jebelz last-mile team attempts three deliveries for each shipment post which the item is considered as a non-delivered return 1. No Commission or processing fee will be charged to you 2. In transit damage from the courier will be resolved on a dispute-based system 2.4.3.2 Customer initiated returns For Customer complaints within 14 days from delivery of the item, information will be provided to you regarding customer return items. Complaint items would be returned to you within 20 days of delivery. Shipping fees will be charged from you for customer returned orders and this will be deducted in the next payment cycle.

Appears in 2 contracts

Sources: Marketplace Seller Agreement, Marketplace Seller Agreement

Returns Policy. 2.4.3.1 Non-delivered returns All Non delivered returns from 45 days from shipping (dropship) will be returned back to you. As a policy Jebelz last-mile team attempts three deliveries for each shipment post which the item is considered as a non-delivered return 1. No Commission or processing fee will be charged to you 2. In transit damage from the courier will be resolved on a dispute-based system 2.4.3.2 Customer initiated returns For Customer complaints within 14 days from delivery of the item, information will be provided to you regarding customer return items. Complaint items would be returned to you within 20 days of delivery. Shipping Commission fees and shipping fees will be charged from you for customer returned orders and this will be deducted in the next payment cycle.

Appears in 1 contract

Sources: Marketplace Seller Agreement