Returns Policy. No merchandise may be returned without prior authorization from AEE Solar. If a return is authorized, Customer will be issued a return authorization (RA/RMA) number, which must be clearly marked on the package. Only the original Customer may return Products to AEE Solar. All subsequent purchasers must return Products through the Customer from whom they directly or indirectly purchased Products. AEE Solar will credit the purchase price of all normally-stocked merchandise returned with a RA number and in new condition, in original packaging; provided that AEE Solar reserves the right, in its sole discretion, to charge a restocking charge on merchandise returned of up to twenty percent (20%) absent a verifiable warranty issue. All items must be returned with shipping prepaid and insured to the address specified by AEE Solar (which may be the address of the manufacturer). Contact ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ for details and instructions. Items that (a) Customer seeks to return more than 30 days after purchase, (b) are not in salable condition, (c) are not normally stocked, or (d) are special-order items, such as appliances, trackers and other custom electronics, may not be returned for credit. Products returned to AEE Solar that have been damaged by Customer or another recipient will not be eligible for return credit, and will be held by AEE Solar only for 30 days. Customer will be notified that they will not receive credit due to the damaged Product, and must make arrangements for Product pickup. After 30 days, all such Products will be disposed of without further liability to AEE Solar. Customer agrees that any credit balances issued will be applied within one (1) year of issuance. IF NOT APPLIED OR REQUESTED WITHIN ONE (1) YEAR, ANY BALANCE REMAINING WILL BE SUBJECT TO CANCELLATION, AND AEE SOLAR SHALL HAVE NO FURTHER LIABILITY.
Appears in 1 contract
Sources: Terms & Conditions of Sale
Returns Policy. No merchandise may be returned without prior authorization In order to return Products, you must request a Return Merchandise Authorization (RMA) number from AEE Solar. If a AEE Solar agrees to accept return is authorizedof the Products, Customer will be issued a return authorization (RA/RMA) number, which must be please clearly marked mark the RMA number on the return package. Only the original Customer may return All Products to AEE Solar. All subsequent purchasers must return Products through the Customer from whom they directly or indirectly purchased Products. AEE Solar will credit the purchase price of all normally-stocked merchandise returned with a RA number and in new condition, in original packaging; provided that AEE Solar reserves the right, in its sole discretion, to charge a restocking charge on merchandise returned of up to twenty percent (20%) absent a verifiable warranty issue. All items must be returned with shipping prepaid and insured to the address specified by AEE Solar (which may be the address of the manufacturer). Contact Onlythe original Customer may request an RMA number; purchasers of Products from you must work through you and not direct with AEE Solar. AEE Solar will credit the purchase price ofall normally-stocked merchandise returned with an RMA number and in new condition, in original packaging. AEE Solar reserves the right to charge a restocking charge on Products returned of up to twenty percent (20%) absent a verifiable problem with the delivery. If (a) you request an RMA number more than 30 days after delivery, or Products are (b) not returned in a condition suitable for resale, (c)not normally stocked, or (d) special-order items, such as appliances, trackers and other custom electronics, AEE Solar will not issue credit. Damaged Products are not eligible for return credit. AEE Solar will notify you to make arrangements to dispose of damaged Product. If you fail to do so after 30 days, AEE Solar may dispose of the damaged Products without liability. AEE Solar reserves the right to apply any unused credit towards any outstanding balance or delinquency. Any unused credit greater than 60 days may be refunded back to you per your written request to ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇.▇▇ for details and instructions. Items that (a) Customer seeks to a return more than 30 days after purchase, (b) are credit is not in salable condition, (c) are not normally stocked, or (d) are special-order items, such as appliances, trackers and other custom electronics, may not be returned for credit. Products returned to AEE Solar that have been damaged by Customer or another recipient will not be eligible for return credit, and will be held applied by AEE Solar only to an existing balance, you agree to apply any credits issued by AEE Solar for 30 days. Customer will be notified that they will not receive credit due returned Products to the damaged Product, and must make arrangements for Product pickup. After 30 days, all such new orders of Products will be disposed of without further liability to AEE Solar. Customer agrees that any credit balances issued will be applied within one one
(1) year of issuance. IF A CREDIT IS NOT APPLIED OR REQUESTED FULLY USED WITHIN ONE (1) YEAR, ANY THE BALANCE REMAINING OF THE CREDIT WILL BE SUBJECT TO CANCELLATION, AND AEE SOLAR SHALL HAVE NO FURTHER LIABILITYCANCELLED.
Appears in 1 contract
Sources: Terms & Conditions of Sale
Returns Policy. No merchandise may be returned without prior authorization In order to return Products, you must request a Return Merchandise Authorization (RMA) number from AEE Solar. If a AEE Solar agrees to accept return is authorizedof the Products, Customer will be issued a return authorization (RA/RMA) number, which must be please clearly marked mark the RMA number on the return package. Only the original Customer may return All Products to AEE Solar. All subsequent purchasers must return Products through the Customer from whom they directly or indirectly purchased Products. AEE Solar will credit the purchase price of all normally-stocked merchandise returned with a RA number and in new condition, in original packaging; provided that AEE Solar reserves the right, in its sole discretion, to charge a restocking charge on merchandise returned of up to twenty percent (20%) absent a verifiable warranty issue. All items must be returned with shipping prepaid and insured to the address specified by AEE Solar (which may be the address of the manufacturer). Contact Only the original Customer may request an RMA number; purchasers of Products from you must work through you and not direct with AEE Solar. AEE Solar will credit the purchase price of all normally-stocked merchandise returned with an RMA number and in new condition, in original packaging. AEE Solar reserves the right to charge a restocking charge on Products returned of up to twenty percent (20%) absent a verifiable problem with the delivery. If (a) you request an RMA number more than 30 days after delivery, or Products are (b) not returned in a condition suitable for resale, (c) not normally stocked, or (d) special-order items, such as appliances, trackers and other custom electronics, AEE Solar will not issue credit. Damaged Products are not eligible for return credit. AEE Solar will notify you to make arrangements to dispose of damaged Product. If you fail to do so after 30 days, AEE Solar may dispose of the damaged Products without liability. AEE Solar reserves the right to apply any unused credit towards any outstanding balance or delinquency. Any unused credit greater than 60 days may be refunded back to you per your written request to ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ for details and instructions▇. Items that (a) Customer seeks to If a return more than 30 days after purchase, (b) are credit is not in salable condition, (c) are not normally stocked, or (d) are special-order items, such as appliances, trackers and other custom electronics, may not be returned for credit. Products returned to AEE Solar that have been damaged by Customer or another recipient will not be eligible for return credit, and will be held applied by AEE Solar only to an existing balance, you agree to apply any credits issued by AEE Solar for 30 days. Customer will be notified that they will not receive credit due returned Products to the damaged Product, and must make arrangements for Product pickup. After 30 days, all such new orders of Products will be disposed of without further liability to AEE Solar. Customer agrees that any credit balances issued will be applied within one (1) year of issuance. IF A CREDIT IS NOT APPLIED OR REQUESTED FULLY USED WITHIN ONE (1) YEAR, ANY THE BALANCE REMAINING OF THE CREDIT WILL BE SUBJECT TO CANCELLATION, AND AEE SOLAR SHALL HAVE NO FURTHER LIABILITYCANCELLED.
Appears in 1 contract
Sources: Terms & Conditions of Sale