Returns Policy. Non-Faulty Products 25.1 The Company normally allows Customers to return unopened Products, however all returns are at the Company’s sole and absolute discretion. 25.2 Under no circumstances will the Company accept returns of opened Products unless those Products are faulty. 25.3 In circumstances where return of Product(s) is permitted by the Company the Company will issue a credit note on a Customer’s account so that the invoice for the relevant Product is deemed cancelled. In the event a Customer has paid for goods in full, a refund will be granted.
Appears in 2 contracts
Sources: Supplementary Agreement, G Cloud Agreement