Risk and Issue Management. An important source of information about risks the Trust carries is gained from the systematic analysis of actual and potential risks that are reported across the organisation originating from patient complaints, near-miss incidents, hazard logs, health and safety assessments, lessons learned feedback, ‘never-events’, safety thermometer audits, and standalone project risk and issue logs. For effective enterprise-wide risk and issue management, UHBristol uses a centrally-managed web-based workflow tool, Datix, to manage all of its clinical and non-clinical risks and issues. Easily accessed and used by all staff, this system provides the means for recording and extracting information and producing real-time reports in user-friendly ways. Managed by the Trust Risk Manager, dashboard risk reporting with drill-down, reviewing and analysis functions through Datix makes managing incidents and risks much easier to do than through paper- based methods, and makes it more difficult to avoid reviewing and managing risk properly. We are already using Datix for IM&T project and programme-related risks and issues to ensure that the development and implementation of containment measures are visible and comply with the Trust’s formal governance arrangements for risk and issue handling. • Risk Management Strategy • Risk Management Policy • Definition of the responsibilities and accountabilities at all levels in the organisation • Ensuring Risk Management is embedded into all of the Trusts practices an processes, starting with an introduction to Datix within five days of every new employee to the Trust during induction • Ensuring adequate resources and availability, led by a dedicated Trust Risk Manager; • Ensuring staff have appropriate skills, experience and competence, supported by an e- learning product for risk and incident management and embedding these principles routinely into business-as-usual • Establishing internal reporting processes to encourage accountability for, and ownership of, risk • Establishing external communication and reporting mechanisms for all stakeholders, supported by the future expansion of Datix to report externally to our BNSSG partners IM&T has a Clinical Patient Safety Officer who manages the Clinical Safety Assessments of all our technology projects with specific focus on new or changed processes that may impact the safety of our service users or workforce. Periodic Datix dashboard reports are produced by PMO on all programme-level risks and significant project risks, escalated to the IM&T or CSIP Boards and then to the IT Management Group as the corporate governing body for IM&T, ensuring accountability to the Trust on delivery of IT and associated project services. Additionally, corporate reports are submitted to the Senior Leadership Team (SLT) detailing any project risks scored above a threshold level. Individual project managers are responsible for identifying, analysing, managing and escalating risks within their projects via PMO. Inevitably, issues will occur and these are logged and managed on Datix by the Project Managers and fall into the same cycle of review and escalation as risks, starting at project- level and managed within the existing project boards through to full escalation at the IT Management Group.
Appears in 1 contract
Sources: Funding Agreement
Risk and Issue Management. An important source of information about risks the Trust carries is gained from the systematic analysis of actual and potential risks that are reported across the organisation originating from patient complaints, near-miss incidents, hazard logs, health and safety assessments, lessons learned feedback, ‘never-events’, safety thermometer audits, and standalone project risk and issue logs. For effective enterprise-wide risk and issue management, UHBristol uses a centrally-managed web-based workflow tool, Datix, to manage all of its clinical and non-clinical risks and issues. Easily accessed and used by all staff, this system provides the means for recording and extracting information and producing real-time reports in user-friendly ways. Managed by the Trust Risk Manager, dashboard risk reporting with drill-down, reviewing and analysis functions through Datix makes managing incidents and risks much easier to do than through paper- based methods, and makes it more difficult to avoid reviewing and managing risk properly. We are already using Datix for IM&T project and programme-related risks and issues to ensure that the development and implementation of containment measures are visible and comply with the Trust’s formal governance arrangements for risk and issue handling. • Risk Management Strategy • Risk Management Policy • Definition of the responsibilities and accountabilities at all levels in the organisation • Ensuring Risk Management is embedded into all of the Trusts practices an processes, starting with an introduction to Datix within five days of every new employee to the Trust during induction • Ensuring adequate resources and availability, led by a dedicated Trust Risk Manager; • Ensuring staff have appropriate skills, experience and competence, supported by an e- learning product for risk and incident management and embedding these principles routinely into business-as-usual • Establishing internal reporting processes to encourage accountability for, and ownership of, risk • Establishing external communication and reporting mechanisms for all stakeholders, supported by the future expansion of Datix to report externally to our BNSSG partners IM&T has a Clinical Patient Safety Officer who manages the Clinical Safety Assessments of all our technology projects with specific focus on new or changed processes that may impact the safety of our service users or workforce. Periodic Datix dashboard reports are produced by PMO on all programme-level risks and significant project risks, escalated to the IM&T or CSIP Boards and then to the IT Management Group as the corporate governing body for IM&T, ensuring accountability to the Trust on delivery of IT and associated project services. Additionally, corporate reports are submitted to the Senior Leadership Team (SLT) detailing any project risks scored above a threshold level. Individual project managers are responsible for identifying, analysing, managing and escalating risks within their projects via PMO. Inevitably, issues will occur and these are logged and managed on Datix by the Project Managers and fall into the same cycle of review and escalation as risks, starting at project- level and managed within the existing project boards through to full escalation at the IT Management Group.
Appears in 1 contract
Sources: Funding Agreement