Common use of SATISFACTION CERTIFICATE Clause in Contracts

SATISFACTION CERTIFICATE. To: ▇▇▇▇▇▇▇ Travel Limited FROM: [Customer] [Date] Dear Sirs, Milestones: [Guidance: Insert description of all Milestones to date] We refer to the agreement ("Contract") relating to the provision of the [ ] Services between [Insert Customer's details] ("Customer") and ▇▇▇▇▇▇▇ Travel Limited ("Supplier") dated [Insert the date of the Contract]. The definitions for terms capitalised in this certificate are set out in the Contract. [We confirm that all of the Milestones listed above have been successfully Achieved by the Supplier in accordance with the Test relevant to those Milestones.] Yours faithfully [Name] [Position] acting on behalf of [▇▇▇▇▇▇▇▇] This schedule sets out the Customer's requirements for ensuring continuity of the business processes and operations supported by the Services in circumstances of Service disruption or failure and for restoring the Services through business continuity and as necessary disaster recovery procedures. It also includes the requirement on the Supplier to develop, review, test, change and maintain a BCDR Plan in respect of the Services. The BCDR Plan shall be divided into three parts: Part A which shall set out general principles applicable to the BCDR Plan ("General Principles"). Part B which shall relate to business continuity ("Business Continuity Plan"); and Part C which shall relate to disaster recovery ("Disaster Recovery Plan"); and The BCDR Plan shall detail the processes and arrangements which the Supplier shall follow to ensure continuity of the business processes and operations supported by the Services following any failure or disruption of any element of the Services and the recovery of the Services in the event of a Disaster. The BCDR Plan shall unless otherwise required by the Customer in writing, be based upon and be consistent with the provisions of paragraphs 3 and 5 of this Schedule 5 (Business Continuity and Disaster Recovery Provisions). The Supplier shall ensure that its Sub-Contractors' disaster recovery and business continuity plans are integrated with the BCDR Plan.

SATISFACTION CERTIFICATE. To: ▇▇▇▇▇▇▇ Travel Limited [insert name of Supplier] FROM: [insert name of Customer] [Dateinsert Date dd/mm/yyyy] Dear Sirs, Milestones: [GuidanceGuidance Note to Customer: Insert description of all Milestones to datethe relevant Deliverables/Milestones] We refer to the agreement ("Contract") relating to the provision of the [ ] Goods and Services between the [Insert Customer's detailsinsert Customer name] ("Customer") and ▇▇▇▇▇▇▇ Travel Limited [insert Supplier name] ("Supplier") dated [Insert the insert contract start date of the Contractdd/mm/yyyy ]. The definitions for terms capitalised in this certificate are set out in the Contract. [We confirm that all of the Milestones listed above have been successfully Achieved by the Supplier in accordance with the Test relevant to those Milestones.] Yours faithfully [insert Name] [insert Position] acting on behalf of [insert name of ▇▇▇▇▇▇▇▇] ]. This schedule Schedule sets out the Customer's requirements for ensuring continuity of the business processes and operations supported by the Goods and Services in circumstances of Service Goods and Services disruption or failure and for restoring the delivery of Goods and Services through business continuity and as necessary disaster recovery procedures. It also includes the requirement on the Supplier to develop, review, test, change and maintain a BCDR Plan in respect of the Goods and Services. The BCDR Plan shall be divided into three parts: Part A which shall set out general principles applicable to the BCDR Plan ("General Principles"). Part B which shall relate to business continuity ("Business Continuity Plan"); and Part C which shall relate to disaster recovery ("Disaster Recovery Plan"); and The BCDR Plan shall detail the processes and arrangements which the Supplier shall follow to ensure continuity of the business processes and operations supported by the Goods and Services following any failure or disruption of any element of the Goods and Services and the recovery of the Goods and Services in the event of a Disaster. The BCDR Plan shall unless otherwise required by the Customer in writing, be based upon and be consistent with the provisions of paragraphs 3 and 5 of this Schedule 5 (Business Continuity and Disaster Recovery Provisions). The Supplier shall ensure that its Sub-Contractors' disaster recovery and business continuity plans are integrated with the BCDR Plan.

SATISFACTION CERTIFICATE. To: ▇▇▇▇▇▇▇ Travel Limited [Supplier] FROM: [Customer] [Date] Dear Sirs, Milestones: [Guidance: Insert description of all Milestones to datethe relevant Deliverables/Milestones] We refer to the agreement ("Contract") relating to the provision of the [ ] Goods and Services between the [Guidance: Insert Customer's details] ("Customer") and ▇▇▇▇▇▇▇ Travel Limited [Guidance: Insert Supplier's details and the date of the Contract] ("Supplier") dated [Insert the date of the Contract ]. The definitions for terms capitalised in this certificate are set out in the Contract. [We confirm that all of the Milestones listed above have been successfully Achieved by the Supplier in accordance with the Test relevant to those Milestones.] Yours faithfully [Name] [Position] acting on behalf of [▇▇▇▇▇▇▇▇] This schedule sets out the Customer's requirements for ensuring continuity of the business processes and operations supported by the Services in circumstances of Service disruption or failure and for restoring the Services through business continuity and as necessary disaster recovery procedures. It also includes the requirement on the Supplier to develop, review, test, change and maintain a BCDR Plan in respect of the Services. The BCDR Plan shall be divided into three parts: Part A which shall set out general principles applicable to the BCDR Plan ("General Principles"). Part B which shall relate to business continuity ("Business Continuity Plan"); and Part C which shall relate to disaster recovery ("Disaster Recovery Plan"); and The BCDR Plan shall detail the processes and arrangements which the Supplier shall follow to ensure continuity of the business processes and operations supported by the Services following any failure or disruption of any element of the Services and the recovery of the Services in the event of a Disaster. The BCDR Plan shall unless otherwise required by the Customer in writing, be based upon and be consistent with the provisions of paragraphs 3 and 5 of this Schedule schedule 5 (Business Continuity and Disaster Recovery Provisions). The Supplier shall ensure that its Sub-Contractorscontractors' disaster recovery and business continuity plans are integrated with the BCDR Plan.

SATISFACTION CERTIFICATE. To: ▇▇▇▇▇▇▇ Travel Limited Parcelforce Worldwide Ltd FROM: [Customer] [Date] DfE Teaching Agency 28/02/2013 Dear Sirs, Milestones: [GuidanceGuidance Note to Customer: Insert description of all the relevant Deliverables/Milestones TA to date] Complete We refer to the agreement ("Contract") relating to the provision of the [ ] Seasonal Courier Services between [Insert Customer's details] the DfE Teaching Agency ("Customer") and ▇▇▇▇▇▇▇ Travel Limited Parcelforce Worldwide Ltd ("Supplier") dated [Insert the date of the Contract]28/02/2013. The definitions for terms capitalised in this certificate are set out in the Contract. [We confirm that all of the Milestones listed above have been successfully Achieved by the Supplier in accordance with the Test relevant to those Milestones.] . Yours faithfully [Name] [Position] acting on behalf of [▇▇▇▇▇ ▇▇▇▇▇▇▇▇] ▇ GQ Logistics Programme Manager acting on behalf of DfE Teaching Agency This schedule Schedule sets out the Customer's requirements for ensuring continuity of the business processes and operations supported by the Services in circumstances of Service disruption or failure and for restoring the Services through business continuity and as necessary disaster recovery procedures. It also includes the requirement on the Supplier to develop, review, test, change and maintain a BCDR Plan in respect of the Services. The BCDR Plan shall be divided into three parts: Part A which shall set out general principles applicable to the BCDR Plan ("General Principles"). Part B which shall relate to business continuity ("Business Continuity Plan"); and Part C which shall relate to disaster recovery ("Disaster Recovery Plan"); and The BCDR Plan shall detail the processes and arrangements which the Supplier shall follow to ensure continuity of the business processes and operations supported by the Services following any failure or disruption of any element of the Services and the recovery of the Services in the event of a Disaster. The BCDR Plan shall unless otherwise required by the Customer be in writing, be based upon and be consistent with the provisions of paragraphs 3 and 5 of this Schedule 5 (Business Continuity and Disaster Recovery Provisions). The Supplier shall ensure that its Sub-Contractors' disaster recovery and business continuity plans are integrated with the BCDR Plan.

SATISFACTION CERTIFICATE. To: ▇▇▇▇ ▇▇▇▇▇▇▇▇ Travel Limited PLC FROM: [Customer] [Date] Dear Sirs, Milestones: [Guidance: Insert description of all Milestones to date] We refer to the agreement ("Contract") relating to the provision of the [ ] Services between [Insert Customer's details] ("Customer") and ▇▇▇▇ ▇▇▇▇▇▇▇▇ PLC Travel Limited ("Supplier") dated [Insert the date of the Contract]. The definitions for terms capitalised in this certificate are set out in the Contract. [We confirm that all of the Milestones listed above have been successfully Achieved by the Supplier in accordance with the Test relevant to those Milestones.] Yours faithfully [Name] [Position] acting on behalf of [▇▇▇▇▇▇▇▇] This schedule sets out the Customer's requirements for ensuring continuity of the business processes and operations supported by the Services in circumstances of Service disruption or failure and for restoring the Services through business continuity and as necessary disaster recovery procedures. It also includes the requirement on the Supplier to develop, review, test, change and maintain a BCDR Plan in respect of the Services. The BCDR Plan shall be divided into three parts: Part A which shall set out general principles applicable to the BCDR Plan ("General Principles"). Part B which shall relate to business continuity ("Business Continuity Plan"); and Part C which shall relate to disaster recovery ("Disaster Recovery Plan"); and The BCDR Plan shall detail the processes and arrangements which the Supplier shall follow to ensure continuity of the business processes and operations supported by the Services following any failure or disruption of any element of the Services and the recovery of the Services in the event of a Disaster. The BCDR Plan shall unless otherwise required by the Customer in writing, be based upon and be consistent with the provisions of paragraphs 3 and 5 of this Schedule 5 (Business Continuity and Disaster Recovery Provisions). The Supplier shall ensure that its Sub-Contractors' disaster recovery and business continuity plans are integrated with the BCDR Plan.

SATISFACTION CERTIFICATE. To: ▇▇▇▇▇▇▇ Travel Limited [Supplier] FROM: [Customer] [Date] Dear Sirs, Milestones: [Guidance: Insert description of all Milestones to datethe relevant Deliverables/Milestones] We refer to the agreement ("Contract") relating to the provision of the [ ] Goods and Services between the [Guidance: Insert Customer's details] ("Customer") and ▇▇▇▇▇▇▇ Travel Limited [Guidance: Insert Supplier's details and the date of the Contract] ("Supplier") dated [Insert the date of the Contract ]. The definitions for terms capitalised in this certificate are set out in the Contract. [We confirm that all of the Milestones listed above have been successfully Achieved by the Supplier in accordance with the Test relevant to those Milestones.] Yours faithfully [Name] [Position] acting on behalf of [▇▇▇▇▇▇▇▇] This schedule sets out the Customer's requirements for ensuring continuity of the business processes and operations supported by the Services in circumstances of Service disruption or failure and for restoring the Services through business continuity and as necessary disaster recovery procedures. It also includes the requirement on the Supplier to develop, review, test, change and maintain a BCDR Plan in respect of the Services. The BCDR Plan shall be divided into three parts: Part A which shall set out general principles applicable to the BCDR Plan ("General Principles"). Part B which shall relate to business continuity ("Business Continuity Plan"); and Part C which shall relate to disaster recovery ("Disaster Recovery Plan"); and The BCDR Plan shall detail the processes and arrangements which the Supplier shall follow to ensure continuity of the business processes and operations supported by the Services following any failure or disruption of any element of the Services and the recovery of the Services in the event of a Disaster. The BCDR Plan shall unless otherwise required by the Customer in writing, be based upon and be consistent with the provisions of paragraphs 3 and 5 of this Schedule 5 (Business Continuity and Disaster Recovery Provisions). The Supplier shall ensure that its Sub-Contractors' disaster recovery and business continuity plans are integrated with the BCDR Plan.

SATISFACTION CERTIFICATE. To: ▇▇▇▇▇▇▇ Travel Limited [Supplier] FROM: [Customer] [Date] Dear Sirs, Milestones: [Guidance: Insert description of all Milestones to datethe relevant Deliverables/Milestones] We refer to the agreement ("Contract") relating to the provision of the [ ] Services between the [Guidance: Insert Customer's details] ("Customer") and ▇▇▇▇▇▇▇ Travel Limited [Guidance: Insert Supplier's details and the date of the Contract] ("Supplier") dated [Insert the date of the Contract ]. The definitions for terms capitalised in this certificate are set out in the Contract. [We confirm that all of the Milestones listed above have been successfully Achieved by the Supplier in accordance with the Test relevant to those Milestones.] Yours faithfully [Name] [Position] acting on behalf of [▇▇▇▇▇▇▇▇] This schedule sets out the Customer's requirements for ensuring continuity of the business processes and operations supported by the Services in circumstances of Service disruption or failure and for restoring the Services through business continuity and as necessary disaster recovery procedures. It also includes the requirement on the Supplier to develop, review, test, change and maintain a BCDR Plan in respect of the Services. The BCDR Plan shall be divided into three parts: Part A which shall set out general principles applicable to the BCDR Plan ("General Principles"). Part B which shall relate to business continuity ("Business Continuity Plan"); and Part C which shall relate to disaster recovery ("Disaster Recovery Plan"); and The BCDR Plan shall detail the processes and arrangements which the Supplier shall follow to ensure continuity of the business processes and operations supported by the Services following any failure or disruption of any element of the Services and the recovery of the Services in the event of a Disaster. The BCDR Plan shall unless otherwise required by the Customer in writing, be based upon and be consistent with the provisions of paragraphs 3 and 5 of this Schedule schedule 5 (Business Continuity and Disaster Recovery Provisions). The Supplier shall ensure that its Sub-Contractorscontractors' disaster recovery and business continuity plans are integrated with the BCDR Plan.

SATISFACTION CERTIFICATE. To: ▇▇▇▇▇▇▇ Travel Limited [insert name of Supplier] FROM: [insert name of Customer] [Date] Dear Sirs, Milestones: [GuidanceGuidance Note to Customer: Insert description of all Milestones to datethe relevant Deliverables/Milestones] We refer to the agreement ("Contract") relating to the provision of the [ ] Services between the [Insert Customer's detailsinsert Customer name] ("Customer") and ▇▇▇▇▇▇▇ Travel Limited [insert Supplier name] ("Supplier") dated [Insert the insert contract start date of the Contractdd/mm/yyyy ]. The definitions for terms capitalised in this certificate are set out in the Contract. [We confirm that all of the Milestones listed above have been successfully Achieved by the Supplier in accordance with the Test relevant to those Milestones.] Yours faithfully [Name] [Position] acting on behalf of [insert name of ▇▇▇▇▇▇▇▇] This schedule Schedule sets out the Customer's requirements for ensuring continuity of the business processes and operations supported by the Services in circumstances of Service disruption or failure and for restoring the Services through business continuity and as necessary disaster recovery procedures. It also includes the requirement on the Supplier to develop, review, test, change and maintain a BCDR Plan in respect of the Services. The BCDR Plan shall be divided into three parts: Part A which shall set out general principles applicable to the BCDR Plan ("General Principles"). Part B which shall relate to business continuity ("Business Continuity Plan"); and Part C which shall relate to disaster recovery ("Disaster Recovery Plan"); and The BCDR Plan shall detail the processes and arrangements which the Supplier shall follow to ensure continuity of the business processes and operations supported by the Services following any failure or disruption of any element of the Services and the recovery of the Services in the event of a Disaster. The BCDR Plan shall unless otherwise required by the Customer in writing, be based upon and be consistent with the provisions of paragraphs 3 and 5 of this Schedule 5 (Business Continuity and Disaster Recovery Provisions). The Supplier shall ensure that its Sub-Contractors' disaster recovery and business continuity plans are integrated with the BCDR Plan.