Common use of Scheduled Maintenance Windows Clause in Contracts

Scheduled Maintenance Windows. a. Lack of availability or untimely response of Customer to respond to incidents that require its participation for resolution. The TeraGo Cloud Drive customer portal, domain access to portal, and storage will be available or accessible ninety- nine point nine-nine percent (99.99%) of the time in a given month.

Appears in 1 contract

Sources: Service Level Agreement

Scheduled Maintenance Windows. a. Lack of availability or untimely response of Customer to respond to incidents that require its participation for resolution. The TeraGo Cloud Drive customer portal, domain access to portal, and storage will be available or accessible ninety- ninety-nine point nine-nine percent (99.99%) of the time in a given month.

Appears in 1 contract

Sources: Service Level Agreement