School Operations. PROTOCOL 1. FSMC shall fulfill specific school opening and closing functions including, but not limited to: 2. Completing school year open and close checklists per DCPS ▇▇▇▇▇▇▇▇▇▇.▇▇ required in this procurement. 3. FSMC shall submit strategic plans to DCPS for closing and opening of schools. Execution of plans will be monitored and confirmed by management staff and reported to DCPS. Plans will include but are not limited to product removal or delivery, cleaning, staffing, schedules, and food preparation. 4. FSMC will conduct regular status checks of equipment in schools not operating during summer and extended breaks such as winter holiday, and report to DCPS monthly. 5. FSMC shall staff schools for one full day prior to summer school operating upon DCPS request. 6. FSMC shall staff schools for two full days prior to the start of the school year upon DCPS request. 7. FSMC shall staff schools for one full day after the end of the school year upon DCPS request. 8. FSMC shall always provide management supervision and maintain constant quality control inspections to check for portion size, appearance, and packaging in addition to the quality of products. Management monitoring visits shall include the completion of one or more checklists to ensure the standard operating procedure is being followed and FSW are executing their responsibilities fully. 9. Routine monitoring shall consist of a quality assurance Operations Site Review, developed by DCPS. Operations Site Reviews require a score of 80% to pass. 10. Operations Site Reviews that score less than 80% shall be reported immediately to DCPS. Mitigating action plan noting specific, measurable, achievable, realistic and time bound (S.M.A.R.T.) properties are required within 48 hours of the failure. 11. Mitigating action plans of Operations Site Reviews must be completed within the parameters submitted to DCPS. Failure to submit mitigating action plans timely will result in increased oversight and increased unannounced site visits. 12. Failure to mitigate performance failures identified as a result of operations reviews and subsequent action plans will be deemed a deficiency of Contractual obligations and subject the FSMC to Consequences of Non-Compliance in Section I.20, up to and including withholding of payment for service.
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Sources: Contract for Goods and/or Services
School Operations. PROTOCOL
1. FSMC shall fulfill specific school opening and closing functions including, but not limited to:
2. Completing school year open and close checklists per DCPS ▇▇▇▇▇▇▇▇▇▇.▇▇ required in this procurement.
3. FSMC shall submit strategic plans to DCPS for closing and opening of schools. Execution of plans will be monitored and confirmed by management staff and reported to DCPS. Plans will include but are not limited to product removal or delivery, cleaning, staffing, schedules, and food preparation.
4. FSMC will conduct regular status checks of equipment in schools not operating during summer and extended breaks such as winter holiday, and report to DCPS monthly.
5. FSMC shall staff schools for one full day prior to summer school operating upon DCPS request.
6. FSMC shall staff schools for two full days prior to the start of the school year upon DCPS request.
7. FSMC shall staff schools for one full day after the end of the school year upon DCPS request.
8. FSMC shall always provide management supervision and maintain constant quality control inspections to check for portion size, appearance, and packaging in addition to the quality of products. Management monitoring visits shall include the completion of one or more checklists to ensure the standard operating procedure is being followed and FSW are executing their responsibilities fully.
9. Routine monitoring shall consist of a quality assurance Operations Site Review, Review developed by DCPS. Operations Site Reviews require a score of 80% to pass.
10. Operations Site Reviews that score less than 80% shall be reported immediately to DCPS. Mitigating action plan noting specific, measurable, achievable, realistic realistic, and time time-bound (S.M.A.R.T.) properties are required within 48 hours of the failure.
11. Mitigating action plans of Operations Site Reviews must be completed within the parameters submitted to DCPS. Failure to submit mitigating action plans timely will result in increased oversight and increased unannounced site visits.
12. Failure to mitigate performance failures identified as a result of operations reviews and subsequent action plans will be deemed a deficiency of Contractual obligations and subject the FSMC to Consequences of Non-Compliance in Section I.20, up to and including withholding of payment for service.
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